Hotel Giglio  

Friendly staff, well localized, walking distance of major tourist sites. The room was clean and comfortable.

There is a step inside of the bathroom that is very dangerous. Since the floor tiles are in the same color you do not se the difference of the two levels. They should try yocorrect this problem changing the color of the tiles.

Marco and his staff were excellent.. Marco was very helpful and provided good information about destinations and things to do.. He also was very generous in providing transportation for us. His wife was also very pleasant and helpful!

There was nothing that Marco and his family wouldn't do for you: print out maps, timetables, loan you an adapter, take the time for a chat -- even drive you to the train station! Because it's in an old building, the rooms are not tiny, but spacious, with high ceilings. Very quiet, as it's not right on top of Duomo, but slightly north.

No shelf space for clothes; no small shelf, in the shower for soap and shampoo; too-weak wifi signal in room 7, the furthest from the waiting room. It is free, though.

Personalized service by the owners themselves/always went out of their way to please their guests.

Location- the ground floor is very unappealing. No visible signs to guide guests how to get to the hotel which is located at the second floor. The ground floor with the old and small elevator is somewhat eerie. Not a very welcoming sight for first timers to the hotel.

Room was clean, and bathroom was updated. Clerk was affable and helpful.

Shower head was cheap, did not work properly. Bed mattress was hard, not comfortable. Not a convenient location, a long walk to central Florence. Common area/lounge was quite dated, small, uninviting. Room decor is dated,spartan. The whole facility struck one as looking very much like an "economy" facility, and not one that showed much pride of ownership.

The kind staff members who were willing to help out at any point

Great service - very friendly and helpful staff, good location, big room, well equiped.

A good value for money hotel, well situated for exploring Florence. Marco and colleagues were extremely helpful, particularly with suggestions for eating out, making bookings etc.

Very Personable Staff. Clean spacious rooms with antiquated charm.

Elevator a little small, but to be expected from this type of older converted building.

The service was wonderful and helpful and extremely welcoming

<iliked the family friendly atmosphere and the helpfulnessof the staff. <my children got a real feel for the flavor of <italy and the hospitality of the <italian people.

The staff is excellent at Hotel Giglio, extremely friendly and helpful. Our room was comfortable and they helped make it very easy for us to do everything we wanted in Florence.

Very friendly staff and always willing to help out.

Basic brakfast...no hot food served........also room fridge was out of action and staff were not in a hurry to repair it.

Fantastic service - staff were great, nothing was too much trouble. Excellent location - walking distance to all main attractions. Very clean rooms - spotless.

Twin share room - beds are right next to each other, so not great if you are 'just friends'. Lucky I was sharing with my mum!

Many thanks to Marco and his family for ensuring that we had a memorable stay in Florence in May.Rooms were spotless and spacious,breakfasts set us very nicely on our way each day and were more than ample. Marco and his family were always courteous, helpful and friendly. We would certainly come back to the Giglio. Frank and Monica, Didsbury, Manchester, England. Ann and Steve, Victor, New York State usa.

Very helpful staff. Friendly, giving good advice on eating places, how to get to tourist attractions, getting a parking spot. The Welcome Drink was much appreciated. Easy to reach by car. The hotel is located in an area with traffic limitations on the first floor (not the ground floor), 10-15 minute walk from Duomo, the main tourist area. Room and separate bathroom of good size. Quiet. Clean ! Breakfast choice of foods basic, but very much OK. Wifi connected quickly and volume/speed good. Books to read from a cupboard in a 'living room'-like reception area. Overall very friendly atmosphere, you immediately feel at home ! We would book again without looking for another hotel in Florence!

The staff is extremely friendly and helpful!

Ottimo hotel, pulito, a pochi passi dal centro e con una colazione e pulizia delle camere degna di un ottimo quattro stelle. Una menzione particolare all'ottimo staff, cordiale e sempre disponibilissimo!!

Lo mas Importante: deje olvidado en la caja de seguridad un portadocumentos con el pasaporte, tarjetas y algo de dinero (150 usd). Cosa que percibi varias horas luego de haber dejado Florencia. Llame por telefono y al dia siguiente todo estuvo a mi disposicion. Increible. La localizacion es muy buena. El desayuno es muy bueno. Muy buena atencion.

El ingreso hace que la primera impresion no sea buena: escalera, ascensor pequeño. Luego el tema pasa desapercibido. Servicio Wi-Fi no es bueno.

la gentillesse et la disponibilité du personnel la chambre spacieuse et le calme en pleine ville la proximité des sites touristiques accessibles à pied les petits déjeuners copieux et variés

+ cordialità del personale + camere in stile + struttura generale dell'albergo

- forse un po di polvere sugli oggetti

Rapporto qualità prezzo eccezionale

Nulla

Dopo prima positiva esperienza, siamo ritornati all hotel giglio e si conferma tutto veramente validissimo, posto molto buono, staff gentilissimo, efficienza, qualità, cortesia ad un prezzo ragionevole.

Gentilezza e disponibilità di Marco e della moglie. Dall'hotel Giglio si raggiunge comodamente a piedi tutti i luoghi più importanti della città.

Nulla.

La posizione centrale

non ci sta il frigo bar, e le camere sono poco insonorizzate, praticamente si sente tutto quello che succede nel corridoio.