Hotel Gioia  

It's location is close to everything and price is cheap.

Well, you get what you paid for. You can feel the coils of the mattress, the room is very small. The floor will be flooded every time you shower. The shower stall is tiny, one can barely move. Breakfast is very simple and same every day.

The location and the price were the main attractions. The room, although very simple, was fairly spacious. Staff was very courteous and welcoming!

Wi-fi didn't work in our room, so we had to come out to the reception area to use our devices. The room was dusty, and the washroom appliances a tad outdated. But still good value for what it was.

This was a last minute booking and we needed 3 rooms. We were very happy with everything, particularly the location and you could walk to all of the major sights in Florence. It was also very quiet and in a very safe area. The front desk was particularly helpful and friendly.

The very friendly and helpful staff!

Internet wifi and location.

Air Conditioning not so good.

Everything was great!

The room was huge for an Italian hotel! Breakfast was good (pastries and freshly made coffee by barista) too! Also, the manager spoke good English and provided great advice on where to get advanced tickets for the Academy.

We stayed here for several nights. On the final night, we saw a young man smoking in the doorway that led to the hotel. This is normally common for restaurants and stores, but never for hotels. We were surprised to see him because this was the first time. We later found out he was a hotel employee and were disappointed that he was lingering outside the hotel like that...unprofessional. I later had a run in with the man later when my Wifi password did not work. He refused to give me a new wifi password saying I used my 24 hours of time. This was frustrating because 1) I did not use all my time and 2) I was staying many nights so it doesn't make sense that I should be allowed the same 24 hours that someone staying one night gets.

Extremely friendly staff.

Very helpful and nice staff, refreshed room (carpets and walls), nice bathroom, very good location, parking option, price-quality ratio is very good!

The street the hotel is located at is noisy when windows are open, but when closed all is fine, for conditioning system works well.

It's close to everything and the hotel staff is very helpful and friendly

The bathroom is very small.

Good service of friendly staff

Friendly staff at the reception, perfect location, nice rooms (nothing special but everything you need is there); good price for a 3* hotel in the centre of Florence (for a small economy room).

Older bathroom equipment and furniture