Hotel Helvetia  

Staff is very polite and helpfull. Room was clean and very unusual. Brackefast is ok. Very close to the center.

They don`t have parking for a car.

Great location, close to everything and nice staff 24/7

Boring breakfast but nice cappucino included.

This was the second time we stayed in Hotel Helvetia and if we go to Genoa once again we will definately stay in this hotel.It has a very good location, close to everything. The hotel staff was very helpful and friendly. There is a free and rather speedy internet.

We stayed in this hotel in April and the heating was very poor.

The central position in Genua is great. The breakfast was ok and the personal friendly.

The room was wet (really, like water droppring from things in the bathroom). In general, the place was clean, but not really well maintained. Not a complain: Beware of the parking possibilities, it is ok to leave the keys with the garage owner. They won't steal your car, at least they didn't steal mine ;). Obviously, this is a common thing in Italy.

Very good staff and helpful. However, had a warm shower the first night along with no heating, room was very cold. 2Nd night when the heating situation was the same I was thankfully given a electric heater by the very nice lady at reception. Bathroom is constantly very, very cold and damp.

Centrally located near old port. Brilliant staff gave clear directions and recommendations on eateries. Highly recommend

The hotel is very close to the railway station and an easy walk. It is located very close to everything including the marina. Very nice staff, excellent English and very helpful.The hotel is a very classic European hotel, small but beautiful inside. Very romantic. The Breakfast was excellent and there is some on duty 24 hours, to get you some tea etc. I can recommend this hotel with no problem. I wish we had stayed longer. Also the owner has kept historical items for the life of the hotel, so you can tell he really cares about it.

This is a lovely little hotel across from the most beautiful church. Access to everything was easy, good restaurants, toursit sites, tour buses etc. The hotel is very old but also quite modern. We woud stay there again.

The staff is very polite. The location is very good. The hotel is very clean!

Location great with easy walking to waterfront, and old town, meals etc. Needed to injclude fruit for breakfast as I am gluten and dairy free.

Hotel stay was marred by difficulty with parking our car after 11pm. Even though we told receptionist that we had parked in front of the parking door he said it was ok . We said we would shift at 7am when building was opened. But We were towed away and cost e192 to retreave. This equates to $nz390 so a lot of money for bad advice. Very cross with this outcome.

Everything was excellent! Staff extremely friendly and helpful. But especially want to note the location - definitely the best in town

The staff was friendly and very helpful. The buffet breakfast was included and a great way to start the day. The location was perfect - everything was only a short walk away. I would definitely stay there again.

The hotel is ideally situated. It is about half a mile from the railway station for trips to the resorts along the coast. It is uphill but frequent buses will take you there, though if you do go by bus you will miss interesting palaces and cafes. What you cannot miss is the fantastic church just across the road.Baroque and then some! Just around the corner towards the fascinating old port are some excellent restaurants and cafes (a bright modern one had just opened to complement the traditional ones). If you are travelling with your wife or girl friend beware of all the wonderful shops in town. Apart from the city itself with its art galleries, churches, old port and palaces the stars of this show are undoubtably the excellent and informative hotel staff who all show that they care about you and will always go the extra mile to help.