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Newest reviews for Smart Hotel Holiday

  • Andres
      United Kingdom
    August 17, 2014

    Comfortable room but no food available at night

    We were delayed and could not give us somethig to eat at night


  • Magde
    August 3, 2014

    Everything was perfect and the stuff very helpful


  • Dr
    July 29, 2014

    The rooms are spacious and clean. There are free WiFi internet and parking. Breakfast is good. It was a short to catch the bus/car to down town Venice.


  • Līga
    July 23, 2014

    Very polite and responsive staff. Close to public transport.


  • Alin
    July 12, 2014

    The staff at reception was very friendly and helpful. Good breakfast. And the shuttle bus to Venice availabilty was great.

    Before finishing our coffee in the morning the staff from the restaurant began gathering from the table forcing us to get up and leave.


  • Oscar
      United Kingdom
    July 10, 2014

    Customer service was terrible. Reception staff very rude and short. Extra items like wifi expensive Shower terrible


  • Andriy
    July 8, 2014

    Friendly staff, good food, very convenient shuttle to Venice, clean and cozy room


  • Sion
    June 21, 2014

    Nice hotel with required facilities including restaurant Staff is helpful Room is comfortable and clean

    The noted address is the back entrance (a small impasse), not recognized on my GPS, while the front entrance is on a main road


  • Paul
    June 15, 2014

    My wife and I stayed in this hotel for one night prior to our cruise with Norwegian Cruise Line. The staff were really helpful, the facilities worked well and were clean, the bed was comfortable, and the location was perfect for us getting to Venice(on our one day there), and then getting to the Venice Port the following day. They offered shuttle service to Venice and shuttle to the Venice port. They drop you just outside of Venice(2 minute walk to the bridge). There's lots of shops for souvenirs and plenty of places for Gelato and Restaurants/Cafes. The Gondola ride cost us 80 euro and this lasted 40 minutes. Beer was cheaper than water in some places. Costs for the shuttle services cost 5-10 Euros, it was quick, and there was different times you could arrange for pick up. In fact we changed our time while we were in Venice by calling the hotel(using a phone from a Café server) and it was no problem at all. There was an good amount of little bakeries/shops on the same street where the streetcar runs about a ten minute walk away from the hotel. The breakfast buffet cost us 10 euro(5 euro each) and I think it was worth it.

    The television was small.......but we're in this was a minor detail. We had a Cruise to catch the following day. There were three couples waiting to either go to the Port of Venice or Train station, and we were set to leave at 12pm. We were waiting 15-20 minutes after the departure time for these two males, which caused some anxiety, as we needed to be at our Port. Nevertheless, we made it on time, but dropping these two people, who had no rush to be anywhere off first, left some of the guests a bit upset, to say the least. All in all the shuttle service was good and use it if you go. To avoid this kind of thing happening, book an earlier time to leave, and if you are in no rush to be anywhere, don't be disrespectful like these two guys were, and simply take the next bus!


  • Sergiu
    June 10, 2014

    The location was ok. Parking free.

    Old furniture. Breakfast very very poor - they had one type of ham, one type of cheese, bread, butter. No fresh fruits. They don't speak english too good.


  • Sandra
      United States of America
    June 10, 2014

    Close to food markets and Metro. 30 min to center Venice. Great staff!! Good breakfast for 5 euro. Cute hotel with great large rooms.


  • Arnab
      United Kingdom
    June 9, 2014

    Its is actually quite far from Venice..half an hour by tram and then bus but the hotel has good shuttle service for pick up and drop off at quite a low price


  • Ali
    June 5, 2014


    worse location ,staff is not that great ,room was so small with little light it looked like a grave , slow and aggressive elevator , toilet is old , no snaks in the minibar , the water is not warm enough and you have to pay for the wifi !!!!


  • Anonymous
    June 3, 2014

    Wifi was not working


  • Anonymous
    May 31, 2014

    1.Room is clean. 2.The reception girls explain my question quite nice. 3.Free parking

    1.Breakfast is a little bit poor.At that day there are 2 tourist groups had breakfast at same time around 7.45 to 8.20.At that moment there is not so much food left for other guests. Comments to hotel:1,prepare more food if there are group guests come.2,Prepare one hot water machine to asian guests.In this case can set coffe machine free. *Those suggestion would improve your hotel bussiness.


  • Milos
    May 27, 2014

    Good breakfast, hotel is very close to bus/tram station for public transport to Venezia, free parking.


  • Tanya
      United States of America
    May 26, 2014

    The hotel is clean, quite and comfortable. It was a short to catch the bus to down town Venice.

    The staff were not very welcoming or friendly. I would stay a night or two here but not any longer.


  • Anonymous
    May 14, 2014

    Hotel says Wi-fi available, but not working in room, only working at the lobby but not stable. So many large groug guests, so noisy.


  • Anonymous
    April 23, 2014

    i like the venue and the position ,little outside Venice but near the highway.


  • Gyorgy
    April 23, 2014

    - the richest and best breakfast that I have eaten in Italy for this price range - getting to Venice was not complicated with public transportation - the receptionist was helpful, explained everything we needed - compared to the price the rooms were elegant, free private parking

    - too soft and short bed - despite of the good materials used in the rooms, there were visible signs of wear, some smaller items not operational


  • Zoran
    April 12, 2014

    Position,near to the highway,parking. The room is quite large.

    A breakfast was very poor,as for two stars hotel.Wi-fi is not free,only one our. In the room was very hot.The staff is without smile.


  • Ivana
    March 14, 2014



  • David
    March 4, 2014

    the price

    To be a 4 stars hotel could improve a little bit the cleaness


  • Danijela
    December 31, 2013

    Hotel is well connected to Venice, which you can reach in about 15 minutes. There is a parking in front of hotel for those traveling by car. Excellent breakfast, clean, comfortable, very nice and helpful staff.


  • Ivan
    December 28, 2013

    Very clean, nice staff, near to Venice,comfortable room,good breakfast,parking place for your car...We was very happy with this hotel..


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