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Property Highlights

Free WiFi

Places of Interest:

Guinigi Tower (0.2 miles)
Show map Hotel Ilaria & Residenza dell'Alba

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Newest reviews for Hotel Ilaria & Residenza dell'Alba

  • Tom
      United States of America
    August 19, 2014

    Friendly, accommodating staff, availability of bicycles, lovely breakfast, snacks available for free into the evening, fresh patio, we loved it!

    10

  • Suzanne
      Ireland
    August 18, 2014

    Room upgrade on arrival made the visit to lucca very special. staff were very helpful and lovely touches like free bike hire really made the trip.

    9.6

  • Jon
      United States of America
    August 17, 2014

    Convenient location inside wall with parking available (for extra fee). Could walk to anywhere in city. Hotel amenities and services were excellent. "Superior" room was spacious, bath was large enough and well appointed.

    9.6

  • Caroline
      United Kingdom
    August 15, 2014

    Excellent location ,rooms,service,condiments available,bikes,generally made visiting luccaa pleasure

    Parking available but any low slung car may not make entrance otherwise normal cars e_xce Lent.

    9.2

  • Josef
      Netherlands
    August 14, 2014

    The location is perfect within the walls of the old city. The staff is friendly. The room was nice and clean.

    Breakfast could be better. Especially the bread.It was a little dry.

    8.3

  • Tim
      Canada
    August 10, 2014

    The location is handy if you are arriving by car and after your bags are unloaded, a porter parks the car for you. The breakfasts were plentiful with lots of variety. The hotel offers free bikes that we used two days in a row to ride around up on the wall and all through the old city.

    10

  • Artur
      Austria
    August 9, 2014

    Bad room and room Service!!!

    Music (Radio) in the lobby to load!

    7.9

  • Chris
      United Kingdom
    July 30, 2014

    We stayed here with 2 friends as part of 5 day Tuscan break.The new part of the hotel is modern and quiet, but a long way from the main amenities. The staff were friendly but not very visible. Montaoine is a lovely village

    It needs a few more staff "on the ground".The hotel is not wheelchair friendly. The staff at breakfast time were clock watching. ..but the reception staff and general assistant were excellent

    7.9

  • Alan
      United Kingdom
    July 21, 2014

    Very easy to walk to all attractions and shopping from this hotel. Bikes are available complimentary at reception. Breakfast selection was wide and fresh. Room basic but very comfortable. Very quiet location - no traffic noise.

    nothing

    9.2

  • Ann
      Australia
    July 20, 2014

    Staff were most helpful and couldn't do more to make our stay enjoyable.

    9.2

  • Anonymous
      Canada
    July 20, 2014

    Location was terrific and easy to get to even though within the walls. Free access to bikes. Free access to drinks and snacks most of the day. Lovely breakfast.

    9.2

  • Berry
      Netherlands
    July 20, 2014

    Family owned hotel with very pleasant and helpfull staff. Free drinks and snacks in the lobby is typical for this hotel and management. Their guest must feel welcome and pleasant. Parking facilities at the hotel an important feature within the walls of this historic city.

    They should continue to invest in the hotel to keep up wit 4 star.

    8.8

  • Anonymous
      United States of America
    July 13, 2014

    The staff were fantastic . Very helpful. The terrace for breakfast was great . Location great . Great value for money a lovely hotel.

    Getting there was difficult because it an old walled city and the sat nave was directing us badly . We had to park the car . When we called Paolo son of the owner ,was very very helpful and even rang us back on out US phone to try and help us You should try and include a bit more in formatting in your booking confirmation as to how to get there inside the walls of these old towns the same thing happened us in Sienna .

    10

  • Colette
      Australia
    July 8, 2014

    Location and staff were extremely helpful. Breakfast was good and rooms very comfortable and clean

    Wi-fi was playing up so only available in the foyer reception area but couldn't be helped

    10

  • Anonymous
      United Kingdom
    July 8, 2014

    Very good wifi reception. Car parking is available (costs 15 euros per day) Excellent base for exploring Lucca and Tuscany in general. Free snacks and drinks are provided from 11am to 7pm. This includes coffee/tea, soft drinks, beer, biscuits etc. Was really impressed that this was available free of charge!

    8.8

  • Anonymous
      United States of America
    July 8, 2014

    We had a great 1 night stay here. The staff were super friendly and the hotel is very nice and clean. They had a great breakfast. The location is perfect for exploring Lucca. Highly recommend this place.

    Wifi was poor and could never sign on.

    10

  • Jackie
      United Kingdom
    July 6, 2014

    We loved the staff and the breakfast terrace. The free bicycles were greatly appreciated.

    Nothing

    9.2

  • Warren
      United States of America
    July 5, 2014

    the staff/management were very accomodating and nice, breakfast was extensive and good and the location was perfect. Also really liked the free buffet of drinks and food during the day. Well managed and very clean and beautiful.

    10

  • Marie
      Australia
    June 25, 2014

    The Hotel was all we hoped for and lived up to the reviews. Staff were particularly helpful. The all day buffet with tea, coffee, drinks and snacks was great.

    Didn't stay long enough!!

    10

  • Robert
      United States of America
    June 22, 2014

    The apartment was beautiful, and quiet.

    I only wish the rooms were a little bit less expensive.

    9.2

  • Napiau
      Australia
    June 15, 2014

    We stayed for three nights in the Annexe. It was separate from the main reception and hotel, but only a short walk away. Our hotel room was amazing! It was newly renovated and was built into the turret of an archway! I felt like a princess at the window. The facilities were fabulous. Sparkling bathroom, built in kitchenette (which we hadn't expected). Good mini bar and the wifi was great. The buffet breakfast was setup on a terrace with a very pleasant view of the lovely gardens of the neighbouring villa. Good selection of good and wonderful coffee. We hired bicycles (free of charge) and rode the city wall and around the town. It was a fabulous way to get around. The staff were friendly and check in and out went seamlessly. I will definately stay again and will be recommending to friends.

    10

  • Karen
      United States of America
    June 13, 2014

    Great location with parking just outside of city wall

    10

  • Andre
      Greece
    June 10, 2014

    Location

    Nothing

    8.8

  • Stephen
      United States of America
    June 5, 2014

    Very friendly and helpful staff, great location, several included amenities like free bicycles for use, snacks etc.

    8.8

  • Donna
      Australia
    May 29, 2014

    The room was spacious and quiet.

    Nothing.

    10

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