Hotel Londra

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Everything...from the people to the services to the room! I recommend it to anyone who could afford it.

There was construction outside the hotel which made it a bit inconvenient.

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The location is great steps away from shopping and attractions. The employees speak very good english. The veiw from the balcony was very nice to sit back and enjoy.

The complimentary breakfast had to be ordered off a menu. You check what you want and at what time and it is brought up to you. Good idea unfortunatly it was often late and most things I checked off were not delivered and you had to pay a 5 euro service fee. The door to my room was left open by one of the employees after cleaning and nothing was said or done about it when I spoke to the front desk

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Hotel very good, staff charming and lovely with the children, parking no problem. They also kept the car and bags until we were ready to leave next afternoon. Hotel about 10mins walk to centre of Florence. Had a snack in the bar in the evening with the children - good quality food! overall a good experience

Air conditioning in room was not very effective

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Rooms were so luxurious for the price we paid!! Avoid expensive minibar. Restaurant and bar also lovely.

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Great Location. Nice room. Would definitely stay here again.

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Renovated room is nice but other rooms are old dated. Front staff was not so kind.

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Close to main sights, big room, excellent bathroom facilities,
relatively cheap internet access, parking lot on premises at a good
price, rapid check in. Excellent Breakfast

Staff was rather cold, no spontaneous questions about the quality of our
stay, did not feel as welcome as expected.

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staff very helpful. Helped me search for appropriate accommodtion fpor therest of our family holiday

Hotel was only partially refurbished, thought it was totally refurbished from the reviews. My room was not refurbished. Carpet stained and walls gruby inroom and corridors on the 1st floor. Felt dirty and tired.

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The staff were friendly, helpful and welcoming. The rooms were cleaen, well air-conditioned and comfortable. The breakfast buffet was delicious.

I think the location is the only downfall as its a little out from all the tourist attractions.

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The location of the hotel,very good. Breakfast selection was good.Hotel
very clean and comfortable.

The Air Con was extremely loud and had to be kept on because of the high
tempartures outside.There are a lot of road works going on in Florence
at the moment an they are right outside the hotel and leading to the
main attractions.

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Good location (next to the rail station) but not centric enough. Clean enough but with some bugs (cockroach in the bath)

The staff in the reception is not really kind. The hotel magazine has information about a complimentary swimming pool in a near hotel of the group but when we asked in the reception they told us we couldn't go.