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Via Jacopo da Diacceto 16/20, Santa Maria Novella, 50123 Florence, Italy – Show map
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Hotel Londra - Firenze's staff speaks: Italian
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Sauna, Fitness Center
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 20 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1347 reviews
Value for money
Show reviews from:
The Ambasciatori is an elegant hotel next to Santa Maria Novella Church in Florence's historic center, a 10 minute walk from the cathedral. Its soundproof rooms offer air conditioning and free Wi-Fi.
Score from 887 reviews Very good
Offering refined accommodations just 440 yards from Santa Maria Novella train station, the Grand Hotel Adriatico is in central Florence, a 10-minute walk from Florence’s Duomo.
Score from 1140 reviews Very good
The Hotel Delle Nazioni is 165 ft from Florence Santa Maria Novella Station and a 10-minute walk from Florence Cathedral.
Score from 714 reviews Good
The Michelangelo Florence is near the Stazione Leopolda conference center and a 10-minute walk from Santa Maria Novella Train Station. It provides free Wi-Fi throughout the property.
Score from 355 reviews Very good
Proximity to station
Tramline out side started at 5 am
Location eazy wifi
Is in a good location. Close to the train station and the center of the city. The breakfast is included, simple and delicious.
The location is a reasonable walk from train station and quieter.
The room is very spartan. New electronics are not always working and we had to deal with electrical circuit breakers clicking all nite without any consideration for our inconvenience. We asked to switch rooms when we discovered the next Am that the shower was not working properly. Despite the new room, the shower leaks all over floor. Given the Italians are known for bathroom tiling, this is a poor showing.
We liked the location of the hotel as it is near the station, the main sites and the airport bus. It is also close to several very good restaurants. The hotel is well appointed and clean. The room was ultra- modern and we had fresh towels every day and good quality bed linen. The breakfast was plentiful and frequently re-stocked. Prosecco was offered and home-made cakes. The only slight criticism is that the coffee tasted stewed. The staff were generally very friendly and polite. Overall, we would recommend booking this hotel for a short break in Florence.
Our room was too hot and we couldn't adjust the temperature. Unlike most rooms, we had no balcony and our windows appeared not to be double glazed as condensation was an issue. The kettle had a dangerous lid that fell into the water. Although tea bags and de-caff. coffee sachets were provided we had to go downstairs to get milk. The marble trapdoor on the side bath panel was loose and fell heavily on my friend's foot. The Reception staff appeared more bothered as to whether the panel was broken than any damage done to her foot!
very helpful staff great location, central and walkable to all the major attractions excellent speedy wifi
Close to train station
Needs some updating
no heating system in the room and even after a request at the concierge they just confirmed that they couldn't change this : with temperature below 10° and no heating system is not fair for the customers !
The view was good (6-th floor). Breakfast was excellent and location was great too !
Wish to have more decorations in the room. The half shower wall was awkward.
very surprised by the positive feedback received by the hotel on booking.com. 1. location - yes it's close to the train station but all the major attractions are on the other side of the station, so first you walk 5-10 minutes to the station and then onwards for sightseeing. 2. rooms - we booked a triple bed room and having traveled across Europe this past summer, this was by far the most basic accommodation we've had.. all the furniture was old and very basic.. 3. toilets - also old and basic. all considered, poor value for money!
The Dining room and breakfast.
Tram noise. Did not feel like 4star.
Close to the train station
Thin walls and ceiling divide the rooms. There seemed to be a lot of moving furniture going on above me.
It was clean.
The unfriendliness of the staff
Great Location on the edge of the old town, minutes walk from SMN station and yet no traffic noise. The rooms are modern and clean and well soundproofed, which is great for light sleepers like me. Good selection of cheese, meat, yoghurts, pastries, fruit, bacon and boiled eggs for breakfast, also Prosecco for a decadent start to the day. There are tea and coffee making facilities in the room but no milk provided. If you need it you need to ask at the bar.
Minor points - there are no drawers in the room and the carpeted areas in the foyer are a bit tired, but apart from that, everything else was fine.
Easy access, in a rather posh area, hidden away.
The staff was amazing!!! So friendly and extremely helpful! The hotel is conveniently located right next to the train station.
I felt the cost was very expensive. The rooms/hallways are quite old. Also there was a balcony, but no furniture to use.
Pretty nice breakfast
Despite NO SMOKING HOTEL ,room next to me did not care. Even after informing reception ,nothing has be done to stop this...when you have smokers starting or arriving at 3 AM it is a big problem !YOUR whole rooms smell s even bathroom !!
the breakfast was quite rich and tasty, the fitness facilities very good and well equipped, the restaurant, bar and open air restaurant/bar was pretty and nicely designed. Nice bathroom in our room.
We stayed at a room on the 3rd floor, which was quite noisy (our window was above the open-air restaurant). Although the hotel ground floor seemed renovated, our room was quite old, with mold on the wall and not sound-proof walls, as stated on the website. We had deliberately asked for a quiet room, so one can only imagine how noisy the other rooms are.
Great Staff; lifts; clean, spacious modern-decor room and facilities; in room large bathroom with shower and tub; good AC; good size in room safe; free Wi-Fi; and Superior Breakfast Buffet.
No free Wi-Fi in room, only in Lobby.
Location was very good
Wifi wasnt good and if you wanted to use wifi you should come to lobby and it wasnt good Breakfast was normal
Could get off the train and walk to the hotel with our luggage. Very comfortable hotel and had a wonderful décor Staff were helpful and let us book in when we arrived at 8.00 am in the morning Price was reasonable Breakfast was fine.
A very nice hotel close to the railway station and airport express buses. Also close to all main sights in the historic centre of Florence. Very convenient. Nice breakfast. Excellent wifi. Interesting, modern design of the superior rooms. My room was very quiet, facing the backyard. Cleanliness was impeccable. Several good restaurants in the area, and many more and all shopping and sightseeing within walking distance. I liked the gym in the basement. You must tell the personnel in advance if you want the sauna to be turned on.
I liked everything at this hotel and may stay here again.
Unfriendly staff especially in the breakfast dining room.
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