Hotel Londra - Firenze    

Clean and well-maintained. Helpful and pleasant staff; excellent breakfast. Good location for train station.

nada

the hotel was very clean and very child friendly our room accomadated four of us comfortably! the breakfast was perfect !! www.booking.com totally got it right !!

location near train terminal large room usual amenities

mattress springs were noticeable and not very comfortable on all three beds.

Great reachable from train and bus station, close to the city center. Very friendly stuff, clean room, restaurant. Gluten-free friendly.

The location is very convenient. The room is spacious and comfortable.

Don't have the coffee maker in the room. There was not sufficient hot food at breakfast. Not enough toiletry, such as shower cap, tooth paste etc.

Location, gym, large bed

The hotel (and particularly our bathroom) had a rather unpleasant sewage sort of smell?! Not sure but think perhaps the locals might be used to it - we certainly weren't!!

Close to the train station Decent size room

noisy street (trolleys)

The price was good. A little walk to duomo, but for the price per night, I would stay there again. 128.00 Euros per night.

The balcony room was great with a nice view of the surrounding hills.

Breakfast was adequate

We booked a family room vis bookings.com. On arrival the room was nothing like what we paid for. Dated and old. At no time had you advertised these rooms. Let down from the beginning! When we asked for an iron. We were told that we would have to wait until the morning. No help if we need it now. Staff were rude and even though there were plenty of them, no one attempted to get an iron for us. I don't know how you have a 4 star rating with those rooms and those staff. We won't be back and will recommend that others don't bother either. Even though I'm not a great fan of Tripadvisor, I feel compelled not to let others make the same mistake we did.

Check-in staff is really friendly.

Room is small and old. The telephone does not even work!!!

This hotel has a very quiet and cosy ambience, courteous staff and good proximity to transport and major features in Florence.

Services were good

Ina rooms smelling of smoke x 3 nights

Close to train station and good breakfast

Only a few towels in the room no wash cloth

I actually loved everything about this hotel. The location, the decor, it's friendly staff. Really have no complains.

The thin walls. If you have noisy neighbours then you'll have a bit of problem.

Clean, good location.

Cool hotel, and very modern decor. Square toilets! Staff was very friendly, and breakfast was very good. Great location and next to main train station St. Maria Novella.

Excelent location and wonderful amenities and food, if you go to Florence you can stay there is perfect

Good service and location.

Siamo andati a Firenze per correre la Maratona. La stanza era spaziosa e confortevole. La doccia all'altezza delle aspettative. Fantastica l'opzione per i maratoneti. Check out fino alle 16.00. Staff gentile e disponibile. Ubicato poche centinaia di metri dietro la stazione.

Stanze poco insonorizzate. Un po rumorose.

Location

The beds were not as comfortable otherwise clean and family friendly.

I liked everything

The hotel has not payed attention to guests' requsts. Guests coming with own car have encountered problem of findíng the place, and waited ptetty long time to get the garage open.

cost and facilities

There are too many mosquitos and my son got bitten and had to go to the hospital when we returned.