Hotel Londra - Firenze -  

房间超大，物品很全，离火车站也挺近的

酒店离车站很近，前台服务人员非常热情，早餐也委有丰盛。

设施很好，可以免费上网。餐厅的环境也很赞，佛罗伦萨牛排做的很好，推荐！

地点很好，离火车站很近。房间虽然不大，但是很干净，设施也不错，配有电热水壶

网络信号不好，速度很慢，只好去大堂上网

早餐非常丰富，酒店房间比较宽敞，厕所也很干净，性价比很高，离开火车站比较近，约5分钟步行距离

有线上网不收费

首先酒店并不是很好找，虽然离火车站近，但是是在分叉路的另一边，正面过去没路牌，走到后面转过头才看到背- 面有个指示。酒店的职员里里外外就是一个冷字，根本一点笑容都没有，问他们什么都像很不乐意一样。空调是够- 冻了，但吹风的声音也很大。早餐很糟糕，真的连三星的都不如。唯一称赞的是有有线上网而且不收费，但好像没- 有vwifi，一直没找到vwifi的信号。最后还要收个每人一晚4欧元的城市税，入住的时候职员根本没提- 到，去了意大利那么多个地方，这里还真的第一次收这个费用。这个酒店旁边也有个四星的，但看上去感觉比他好- 多了，如果价格差不多或者贵点都选择旁边的，个人建议，这家店真的不怎么样，根本配不起这个价格，反正进去- 住了就会感觉很不舒服！

干净，整洁，安静，离火车站非常近，性价比高，早餐也不错

酒店不大，但很精致，每个房间都装修的不错， 地点很好，距离LUCIA火车站10分钟路程，职员服务很热情，耐心，早餐非常棒。

相对于150欧/晚的房价，酒店房间太小，我们被安排在带楼梯阁楼的房间，电梯很小，早餐即使提前预约了时- 间，也要排队等候。

Professional staff that conducted the business of the hotel courteously and efficiently. All questions answered and most needs anticipated. Hotel services included complimentary WiFi that was easy to connect and was at a good speed. Breakfast was good with a nice selection of food types, hot and cold. This was our second stay at this hotel.

Front desk Staff was friendly and helpful, room was very clean and tidy. Excellent and safe location, just 2minutes from the main Florence station. Most of the sight seeing places are on walking distance of approximately 25 mins. As it is near the main station easy access to other public transport from the station. Overall it's a good hotel.

Everything was fine just there are some steps to get access to the room which was bit difficult with the luggage but staff was friendly and always offered help.

We arrived at 9am and just wanted to leave our luggage but they allowed us th check in early. The reception staff were really helpful.The room was spaceous big bathroom comfortable bed.The hotel is convenient to all transport.

The location was wonderful as it was so close to Stazione Santa Maria Novella, and so easy to walk to. There was a lift making it easy to access our room. The breakfast was extremely generous. We loved having an electric jug in our room for a cup of tea or coffee whenever we chose, and a refrigerator. The staff were friendly, co-operative and obliging, and spoke English which was helpful to us. The reception staff were helpful in booking some museums.

We could not understand why a jug would be provided, and no tea bags or coffee sachets or milk would be provided by the housekeeping services. If you did not think to take some teabags and decaffinated (all on offer) coffee sachets from the breakfast room there seemed no point in the availability of the jug in the room. Although uht milk sachets could be obtained from the bar, it did seem to be a bother to them. There was also no replenishment of used shower gel, shampoo and skin moisturiser.