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Piazza Fontane Marose, 16123 Genoa, Italy – Show map
Excellent location – rated 9.3/10! (score from 795 reviews)
Rated by guests after their stay at Best Western Hotel Metropoli.
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147 properties in Genoa
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796 verified reviews
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Best Western Hotel Metropoli's staff speaks: Italian, French, English, German
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and costs EUR 22 per day.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
Italian, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 795 reviews
Value for money
Show reviews from:
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Score from 1104 reviews Excellent
Next to the ferry and cruise terminal in Genoa, this Holiday Inn provides attentive service and elegant, modern rooms with satellite LCD TVs. It is 320 yards from Dinegro Metro station.
Score from 1428 reviews Very good
In central Genoa, City Hotel is 220 yards from the main square Piazza De Ferrari and from the Palazzo Ducale. It offers renovated accommodations with free Wi-Fi, and an extensive breakfast buffet.
Score from 579 reviews Excellent
Offering free Wi-Fi, the NH Collection Genova Marina is in the ancient harbor just 165 ft from Genoa's famous aquarium and near the Maritime Museum and 325 ft from La Città dei Bambini children's...
Score from 1575 reviews Excellent
Really Silent Very good Employees and staff Very Good Breakfast Good Position (close to city center, to sea port...) Clean
No private parking (the closest one cost 22 € / day)
Location, staff, breakfast, child toys and food in the breakfast room.
Putting two tables together in the breakfast room, to sit together, was not appreciated at first. Then it was accepted.
The rooms were large and spacious and the staff extremely helpful. The location was perfect for sightseeing as the old town was right on the doorstep and the port was only a 10 minute walk, Via Garibaldi 1 minute away lots of restaurants and bars locally
Breakfast didn't have enough selection
Staff was great - accommodating, friendly and thorough. The hotel was clean and well equipped.
frienliness, location, good breakfast
Quiet at night. Very close to historic area (old town) and the old port. Knowledgeable staff's recommendation of a nearby seafood restaurant (SOHO) was excellent! Room was large enough.
The position was good and the breakfast very good. Nice staff.
Room small and dark.
Stayed for 3 days. Convenient location for all of our sightseeing. Staff was professional, friendly and very helpful. Room was large, clean and comfortable. Breakfast buffet was very good. All in all an excellent choice in the heart of Genoa.
great localisation - city center, close to port, tasty breakfast (which is not standard in Italy), big, quiet and nice room,
all was good
The hotel location was perfect and it's very clean. The breakfast was perfect every morning.
The room was so small and bed was not enough comfortable.
I have been to Genoa 6 times in the past 2 years and the staff at this hotel were by far the best that I have encountered. There was a problem with the room being double booked. We were informed of the problem and it was sorted out without any problem at all. The way the problem was felt with was so good that I even thanked the member of staff for her help as she was so accommodating. The hotel is just a couple of minutes walk from Ferrari square so very central. The breakfast was very good. Probably the best continental breakfast I have had anywhere in Europe. Well done to all the staff at this hotel. You do your job well and are a credit to your company.
The location was excellent. The staff were very helpful and informative Breakfast was excellent
Little noisy on the corridor
location breakfast (jams, fruit, cheese,cakes and croissants were perfect) wifi staff room space
room (313)'s bathroom, bathtub was old and looked like dirty. towels were not white enough, seemed like used so much
Location. The hotel is perfectly placed for the important cultural sites and transport. Staff friendly and helpful. Good beds and first-class linen.
Lack of nearby restaurants or cafes
The staff were great- very helpful with good knowledge of the area. The hotel was well located with most things we wanted walking distance.
The wi-fi kept disconnecting but the staff were happy to help reconnect. The maximum set sound on the television was too low for our aged ears so we had great difficulty hearing anything.
Location Excellent breakfest (local products are a must try) Nice, modern rooms.
Most of the rooms in the hotel (especially the ones with view) are smoking rooms. I requested a non smoking and got a very smelly one (I really do not tolerate cigarettes). After complaining the reception offered me a non smoking room with no view - so we decided to stay as it was.
We were very happy with our stay at Best Western Hotel Metropoli. The location was excellent and close to all the sights. The breakfast was particularly good - a great choice of food which was replenished quickly. -
The room was rather small but ok for us as did not spend too much time there.
Elevator was so small and awful.No car parking
- Perfect location to visit Genova. - Warm welcome and excellent personal treatment, included with the baby. - Big room and bathroom. Clean. - Very complete breakfast, even with baby meals.
- Some stairs at the entrance made quite uncomfortable to enter to the hotel. Not indicated for disabled people... And not easy for baby pushchairs...
Location and helpful staff
Cheap furniture, malfunctioning fridge door,
Excellent breakfast with local products, nice and clean rooms, very helpful staff
Location, Breakfast, Cleanliness
WI-Fi didn't work, air con not overly effective
Everything was as expected, given the brand. Pretty close to the harbor, right next to "Piazza De Ferrari".
No parking, however there is a paid one nearby (5 minute walk).
breakfast disappointing as staff couldn't cope with numbers and food ran out regularly
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