We expected more of this hotel. We booked a superior room and expected a spacious, fresh room as stated on the website. The room we received was on the ground floor (-1) in a small corner, old style, quite small, dark and a bit smelly. We had a small terrace. Breakfast was quite simple too. Wifi ok, causing problems from time to time. All in all we find this hotel to be OK, you can definately stay here, just don't expect anything extra if you receive an old room as we did.
Perfect location, easy to find from the railway station and between new and old Siena, allowing guests to enjoy both parts of the town. This hotel is a larger one, providing front desk services 24/7. There is beautiful art shown in the common spaces that you can buy, very nice. We had a nice view from our garden and a minibar.