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Newest reviews for Best Western Hotel Mondial

  • Richard
      Canada
    August 28, 2014

    Ultra-modern and classical at the same time. Everything about this place was exceptional! Spotless. Exceptional bathrooms. Very helpful front desk staff!! Room excellent. Free brekkie - excellent. Location - easy walk to several sites, Termini, Hop-on-hop-off. Great restaurants in the area.

    Need bigger, fluffier pillows. Ours were the thickness of a towel. Breakfast hostesses need to smile.

    10

  • Anonymous
      United Kingdom
    August 27, 2014

    Location is good.

    Breakfast is horrible. I tried eating but everything tasted awful. Staff are mostly rude and lack training. Had to sleep one night in a boiling hot room as air con broke down. Water leaking from the ceiling. Wifi keeps cutting off. Horrible view from window. Toilet broke down. You can ear everything from other rooms. I don't understand how this hotel has such good ratings.

    3.3

  • Anonymous
      United Kingdom
    August 26, 2014

    location - its very close to the train station and the main tourist attractions

    5.8

  • Rustam
      United Arab Emirates
    August 26, 2014

    very good and professional staff at reception, cooperative and hardworker.

    9.2

  • Geraldine
      United Kingdom
    August 20, 2014

    Location

    Nothing

    7.1

  • Michael
      United Kingdom
    August 19, 2014

    The location is excellent ideal for the Termini Station and Metro.

    The wifi was great in reception but poor in the bedroom.

    9.2

  • James
      United States of America
    August 17, 2014

    Rooms were clean, there is a/c, wifi worked great, close to Termini, and the hotel is beautiful.

    This is hard to choose because my experience was mostly positive. In the bathrooms, I suppose they could've added nicer shampoo and some lotion.

    8.8

  • Anonymous
      Qatar
    August 16, 2014

    Location

    Everything!!!

    3.8

  • Karen
      Canada
    August 16, 2014

    Location Very clean good staff good value VERY fast wi-fi

    smallish room by NA standards lobby computer was always down.

    8.8

  • Mohammad
      Kuwait
    August 12, 2014

    Location , wifi

    Old furniture , fair breakfast

    6.7

  • Paolo
      Italy
    August 12, 2014

    Position very close to my office Room was clean Good Shower

    Reception staff was not really pleasent

    7.1

  • Anonymous
      Netherlands
    August 11, 2014

    Location, as it is possible to walk to most attractions/sites & being near the main station & Metro allows easy access to all areas around both city as well as to/from the airports, Frascati etc. Hotel throughout & especially bedrooms to very high standard, newly refurbished, clean and with electrical power points/sockets suitable for all.

    Although there was plenty to eat for breakfast I would have liked a wider range of breads & cereals.

    9.6

  • Jie
      China
    August 9, 2014

    Location,convenient,reasonable price

    Hair on the bed

    7.5

  • Shachar
      Israel
    August 8, 2014

    The hotel was recently remodeled and therefore feels new and well kept Internet connection very good at my room at the 4th floor and at the common areas Stuff were helpful and present

    Although the room was clean I found woman's nickers behind a dresser (not mine!) and a used water bottle (also not mine) under the bed

    9.2

  • Thomas
      United States of America
    August 6, 2014

    From Rome to Venice this last minute pick turned out to be great. Conveniently located, comfortable and clean. My wife and I enjoyed our stay.

    Leaving.

    10

  • Anonymous
      Ireland
    August 5, 2014

    very clean, good location, excellent ice cream shop just next door to the hotel, very close to the railway station.

    the hotel decor in the rooms is in need of updating. our double bed comprised of two single beds which were pushed together, and which tended to move apart.

    7.9

  • Anonymous
      China
    August 1, 2014

    location

    Not so friendly staff, especially the man who is on daytime duty. He doesn't know how to smile and is very impatient to answer any questions.

    4.2

  • Anonymous
      United States of America
    July 30, 2014

    I appreciated the computer and printer access for travel planning. In walking distance to the train station.

    Breakfast coffee was disappointing as it was out of a machine. It was also uncomfortably warm in the breakfast dining room.

    9.6

  • Amit
      Switzerland
    July 30, 2014

    Location is close to main station, metro and hop on hop off pick point.

    Hotel reception area is well decorated to attract you but Rooms are small and looks very old. Too dark. Breakfast is of poor quality. "Best western" brand and "4 star" attracted me to select this hotel but disappointed.

    4.2

  • Jisang
      South Korea
    July 29, 2014

    Everything is average, and not bad. Well equipped room and bathroom. Near to Termini Station.

    Staffs are not so kind. I think Shower Booth can be bigger, becuase bathroom has enough space. Now it is very small.

    4.6

  • Steven
      United States of America
    July 28, 2014

    Location good Close to a laundromat Comfortable beds Big bathroom Beautiful hotel

    Wifi was awful Our key broke and the staff did not clean our room, then told us we must have had do not disturb on Breakfast was lame, we didn't even go two of the three mornings

    7.1

  • Mbulungeni
      South Africa
    July 27, 2014

    The hotel is centrally located.

    9.2

  • Harri
      Finland
    July 25, 2014

    Great location for a Rome visitor, facilities really nice, everything works really well in the hotel (even if any "problems"), helpful and proactive staff & a typical breakfast. A big plus: the hotel has transportation to the airport at a cost equaling train tickets from Termini, but much more fun with the driver who knows all the backroads.

    None - at our expected or even above our expected level.

    10

  • Diane
      United Kingdom
    July 20, 2014

    Good location, close enough to major sites and shops/restaurants

    Bedroom was very dated, air-con didn't work on second night

    7.1

  • Christian
      United Kingdom
    July 18, 2014

    It was close to tourist places, close to train and bus stops. My room were very comfortable, nice view to Santa Maria church, air conditioner works perfectly, no noise, bed very comfortable, and the room and bathroom very clean and big. The breakfast was perfect and the staff very helpful.

    I booked for 5 days, I lost my flight and arrived the next day at 11:00 they did not let me get in the room until 03:00 pm and at the end they charged me for the 5 days completely. No free WIFI, the internet service too expensive.

    9.6

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