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Via XX Settembre 80, Fortezza da Basso, 50129 Florence, Italy – Show map
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Hotel Panama's staff speaks: Italian
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Based on 94 reviews
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Set in Florence, Bed And Breakfast Il Mulo offers free Wi-Fi, a terrace and classic-style rooms. A sweet Italian breakfast, mostly with organic products, is served every morning.
Score from 159 reviews Very good
December 10, 2014
I get room to the town for a better view, but I didn't know that in a Florence high traffic. Therefore sometimes there was a noise from outside.
Good rooms, good personel. Fine cofe. I get all I expected.
November 21, 2014
Not one single thing!!
When we arrived we were graciously upgraded to a lovely balcony room with a separate sitting area. Although not many restaurant choices in the immediate area we did find a nice take-away pizza place around the corner and also a super market close to the train station. The small eating area and mini refrigerator were an excellent addition. We loved walking in Florence so the short distance to the main part of town was very pleasant. From across the Ponte Vecchio bridge, or to the train station the last morning, the taxi fairs were very reasonable. Hotel Panama was recommended to us by our son when he stayed on a business trip, and we highly recommend it to all others. I must add the complimentary breakfast was excellent and the cappuccino coffee was the best I had in all of Italy. Thank you to all the staff for our wonderful stay at the end of October.
September 21, 2014
Not much choice at breakfast
Lovely big room. Very clean. Staff were really helpful and took time to mark out all the places of interest on map.
September 18, 2014
Well, what to say about Hotel Panama in Florence. We booked six nights via booking.com for about 130 Euro per night. We stayed here in september 2014, but we were absolutely not satisfied. Our first night was in room 404 which was very warm and humid, the airco does not function properly and we had no window with fresh air. After complaining, we were changed to room 401 which was a bit larger and the airco keeps the room cool… for one night, because the night after that, the airco was off again so we slept badly one night again. So we went on… one bad night, one good night, and one bad night again. The fourth night was good, airco was „reset” and does function well. The fifth night was good as well, but our last night, the airco does not function again and the owner said the technician will come tomorrow. So that makes three good nights and three nights in a warm, humid room because the airco does not work. A hotel is more than an airco, I know, but after a whole day walking, biking etc. we would like to rest and nothing but that. Staff is friendly, no doubt about that. Breakfast is simple (Italian style) but good and fresh… the only thing is the hotel is quite old, we thought maybe 30 or 40 years ago, this hotel was a real pearl in the city of Florence, but sometimes, you will have to keep some maintenance on the interior and the installations so they keep on working for the next ten years and so on… which was totally not the case. For example, we have airco in our private house and it should be maintained every year. In this hotel, there is so much dirt etc. in the unit in our room, it is not strange that the unit does not function properly. Some other things to mention: there are many mosquitos, so opening a window is not a real option; our bathroom was simple but okay, only the shower had a problem because water was not running down the drain.
August 11, 2014
The balcony was not clean.
Well located, close to city center. The team is really helpful and careful.
August 7, 2014
Far from city centre, room is very very small
July 13, 2014
Got charge for city tax. Breakfast was not my type at all. I'd like to have some fried eggs, bacon, sausage, ect.
Friendly staff; Tidy room;
July 3, 2014
Staff so friendly, helpful and knowledgable. Easy to find. Lovely spacious room. In city but quiet. Parking. It's in Florence!
June 30, 2014
The staff here cannot possibly do anymore to make sure you know the best way to explore Florence... so helpful! Room and breakfast was fab x
June 26, 2014
June 25, 2014
The staff is extremely engaging and gives very helpful tips and advice about exploring Florence.
June 8, 2014
the room had a very weird smell throughout the 3 days. Maybe it was the wood in the ceiling (some kind of moulds), or maybe the plants in the balcony the location was a bit far from the center
the staff was extremely friendly the hotel as in architecture is great.. the balcony for the breakfast was great Free bikes was such a GREAT service they offered, throughout our 3 days stay we moved around with it. and so even though the hotel is not in the center, the bikes made it very easy to move around and compensated for being a bit out of the center facilities were good wifi was good the center was 10 mins by bike and around 20 mins walking... staff helped us make reservations for dinner and recommended some really really good places
May 29, 2014
Bathroom way too small for a normal size person.
Helpful friendly staff. Good location. Lovely balcony. Quiet room.
May 17, 2014
1) No tea-making facilities (I know, an English obsession!) 2) Bathroom was adequate in terms of size but would be an issue for bigger people than us 3) Boy did we get bitten by the mosquitoes (there is a canal nearby) - not a problem unique to this hotel I suspect as it was a pretty hot time of year. Should have taken some form of repellent!
1) ALL the staff were exceptionally friendly and helpful, without being obtrusive, probably the best I have encountered in 40 years of travelling 2) They pointed us in the direction of three local good value restaurants for dinner, which turned out to be excellent choices and we had very good service 3) We had a big and varied breakfast each day (the croissant man brings the fresh stuff at 4.30am each day, I saw him on the 1st day!) 4) We had two rooms and they ensured we were next door to each other which was most helpful
April 29, 2014
Facilities are old and not very convenient for use.
Staff is really helpful, give us guidance for sightseeing.
April 29, 2014
nothing really. it was what it was, a nice clean budget hotel
The atmosphere provided by the staff, they were great.
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