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Borgo San Jacopo 3, Palazzo Pitti, 50125 Florence, Italy – Show map
Excellent location – rated 9.7/10! (score from 637 reviews)
Rated by guests after their stay at Hotel Pitti Palace al Ponte Vecchio.
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1256 properties in Florence
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637 verified reviews
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Hotel Pitti Palace al Ponte Vecchio's staff speaks: Italian, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Pets are allowed. No extra charges.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 637 reviews
Value for money
Show reviews from:
In a historic building, Palazzo Alfieri is in the center of Florence. It features free Wi-Fi throughout as well as a terrace.
Score from 140 reviews Excellent
Featuring free Wi-Fi and friendly service, air-conditioned rooms and a central location, Hotel Calzaiuoli is a 2-minute walk from Florence Cathedral on Via Calzaiuoli, which runs through some of...
Score from 1216 reviews Excellent
The Hotel Sempione is ideally located 215 yards from Santa Maria Novella Train Station and a quarter mile from the Fortezza Da Basso Exhibition Centre. Florence Cathedral is a 10-minute walk away.
Score from 804 reviews Very good
Offering views of Arno River and Ponte Vecchio, the 4-star Hotel Berchielli is centrally located in Florence, on the riverfront. It serves a varied breakfast buffet including many local products.
Score from 446 reviews Excellent
Breakfast could have fresh or good quality juices, OJ tasted watered down and canned
It got very cold at night and the heating wasn't switched on making the bedroom very cold especially in the early morning
Well-fitted room and bathroom with a view of the Ponte Vecchio. Wonderful views from the top floor terrace and great o have breakfast there.
Rather unsmiling, reluctant service at Reception. Many of the choices in the rooftop diinner menu were unavailable.
Great location and nice hotel with views.
Smokers smoking on the balconies whilst people were eating breakfast ,so rude and really shouldn't be allowed in these times.
The Hotel Roma was fantastic in every way and we will definitely go back to stay there.
We are unable to review the Pitti Palace due to our reservation being changed by them for us to the Hotel Roma. We did have a look at the Pitti Palace during our travels around Florence and we found that the staff were not particularly friendly AT ALL - most surprisingly, as this was our first experience of unfriendliness in all of our 10 days in Italy.
We were surprised to get the best room in the hotel, which is the top floor apartment, with a private sit out with the best view. Value for money Cleanliness Spacious Friendly staff Location
Noisy at night, but cant be helped due to the location.
Well priced considering the fantastic location. Pleased you've added scrambled egg to your great breakfast selection. 5th visit and will come again.
The volume on BBCW is abysmal - impossible to hear. Excuses are not helpful or useful. Please sort it out. Another problem was on packing to leave when I discovered an abnormal amount of dust on the bottom of my slippers. That means the floor was either not dusted every day or just not very well.
Location and facilities, especially the terrace bar/restaurant.
The noise at night, going on into the early morning. Bring earplugs!
It is very hard to find fault with the Pitti Palace Hotel. We arrived tired on a Wednesday evening to attend a wedding the following day. When we were shown our room we assumed it must have been a mistake - there was not one room but several...and a lounge...and two bathrooms...and a wonderful roof terrace all its own. We booked a family room for three. We got a magnificent suite for the night, at a painless rate (thanks to booking.com) Everyone was friendly and helpful. Every memory is of a sumptuous stay in a hotel we never dreamed we would be able to afford.
The hotel was steps from everything and the terrace on the roof where meals were served provided a wonderful view of Florence. Good room.
Very central location at Ponte Vecchio with easy walking to Pitti Palace, Boboli Gardens, Uffizi and the old town centre
Excellent location Good sized room Comfortable
Breakfast was poor, a poor selection, not a lot of choice. Tinned food, not good
The hotel staff was very nice, the hotel was clean and the location was good.
The shower in the room was not as large as the shower in a motor home. The gentleman at the front desk indicated that he would look into and "fix" the internet server on the fifth floor, thus enabling me to receive email and the internet. That was not true and I do not think he was forthcoming with the truth about this. I was later told by another staff member that the internet is difficult to get on the higher floors and essentially unavailable from certain locations within the hotel.
Location, great staff. Clean room, great restaurant around closeby.
Very small shower facilities, tiny slow elevator. Difficult to get to by car.
Right beside the Ponte Vecchio, modern room with comfortable beds. Good food and pleasant helpful staff. Amazingly quiet considering the position!
Extremely convenient for the old town sites.
Excellent location and service, staff were all friendly, roof top dining was great, our room was on 5th floor, nice view and great for just taking in the friendly Florence atmosphere on the streets below.
Roof top restaurant offers excellent view of city. Atrium a nice place to relax.
Noise level. The location works against this hotel while providing excellent access to the city. Noise at night was excessive on lower floors (I was on Level 1).
This hotel is in a first class location and a short walk from the historic centre. The roof terrace bar is charming.
The bed was too hard and uncomfortable and the bathroom very small. Our room on the 5th floor was underneath the hotel restaurant and we were disturbed late at night and early morning.
The location is perfect, the staff are friendly and helpful. There is a taxi rank outside and it is only 2 minutes walk to the nearest bus stop.
Just been refurbished but the bathrooms were not as clean as they could have been. The bar was very expensive - 10 euros for a gin and tonic!
Hotel Pitti Palace is in an excellent position at the end of the Ponte Vecchio. Excellent breakfast on level 6 overlooking Florence. Easy to walk to many sights. Great views. Outside each room were a series of photos of what can be seen from that room.
Crowds in Auguat/early September. 'Hop on Hop Off' although great in some ways should make it clearer wher lines overlap so people don't waste time going over ground already covered.
This hotel had a perfect location in Florence. you could walk to a lot if the main sites. It was really clean, had everything you needed in the room.
The wifi was slightly annoying - you just need to keep getting password tickets from the front desk, but this was very minor.
Location Rooftop restaurant
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