Best Western Hotel Plaza

La cercanía a la estación central.

La zona no es exactamente la mas bonita de la ciudad. Aunque no nos pasó nada, daba un poco de miedo andar por alli de noche.

El personal, concretamente había una chica en recepción que hablaba un poco castellano y fue muy amable en todo.

La zona donde está situada, por una parte está bien porque está al lado de la estación de tren pero por otra la zona es sucia e insegura.

La habitación es muy grande y las instalaciones son modernas, además la ubicación del hotel porque está al lado de la estación de trenes

No. Lo peor del hotel es la ciudad en sí que tienes sensación de inseguridad cuando vas por sus calles

El estar tan centrico

Poca variación de productos para el desayuno

Situación

Habitación muy pequeña,

the hotel is very clean and workers are pleasant, good breakfast

I did not like the fact that in the morning there was only one staff sometimes who was unable to leave the reception area

rooms are too small for three beds

The Best was the staff,they were very polite and frendly,the hotel is very will organised and good value for money

Only the breakfast was good. The staff at the reception really did not seem to know much about the city and the facilities.

good location - not the safest place in Naples, but this is how Naples is, breakfast tarrace with great view, good quality and price, clean and neat; continental breakfast (with some salty stuff and tea - useful tip for northern europeans I guess); generally good choice

too small rooms, also way too hot inside (in november the heating was always on), quite dangerous outside, but the district and Naples is a bit this way; I would add some more salty food for breakfast (some mozzarella and more ham?)

Central location, price, helpful personnel, good breakfast buffet, clean.

Friendly welcome, reasonable price/quality ratio

Room rather small.

Rooms are clean and newly renovated. Spacious room for triple sharing and spacious bathroom. Breakfast is good and included in the stay. Internet access in rooms and also 2 computers in the lobby that guests can use.

Hotel receptionist were unfriendly and unhelpful from day one til check out. Their facial expressions are like they dont want being asked or inquired upon. It like they expect you to know everything but that's why we are called tourists. We booked the hotel because it is best western. The hotels reputations is being destroyed by their unfriendly staff. Hope you can train them. I also lost my cellphone in the hotel lobby in the computer area so just be careful next time.