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Score from 868 reviews Good 7.6/10

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Score from 505 reviews Excellent 8.6/10

Hotel Royal Continental

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Europa Grand Hotel & Restaurant - Sea Hotels

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Most recent booking for this hotel was yesterday at 18:34

Score from 610 reviews Good 7.7/10

Newest reviews for Best Western Hotel Plaza

  • Bashaer
      Kuwait
    August 31, 2014

    Location and wi-fi

    The staff was helpful except for 1 lady in the reception who was really rude and not polite

    8.3

  • Warren
      Qatar
    August 19, 2014

    Hotel is close to Naples central railway station and easy walking distance.

    that area of Naples is very dirty, rubbish everywhere, people sitting and laying on footpaths all hours of day and night. People hanging around in large groups. General area and buildings in poor condition.

    6.7

  • Wendy
      Australia
    August 19, 2014

    Convenient to station. Extremely helpful staff, especially Gianfranco. Comfortable ant good price. Breakfast was good.

    Location. Very convenient to station. Area ver grubby, lots of rubbish and did not feel safe. Lots of hang a outs.

    8.3

  • Karen
      Canada
    August 18, 2014

    Very clean, excellent breakfast included, lots of lobby space to get together (we were in a group of 2 families)

    Location was good for us since we needed to be near the train station; area is pretty loud and downtrodden, slightly intimidating for some tourists

    8.3

  • Erika
      Hungary
    August 14, 2014

    For staying for 2 nights it was ok. Close to the train station

    We had a very small room. Not recommended for longer stay. Breakfast is very basic

    6.3

  • Margaret
      United Kingdom
    August 12, 2014

    staff cleanliness ease to get to the mainline and suburban railway good choice of breakfasts

    dingy part of town one member of staff doing front reception and the back bar

    6.7

  • David
      United States of America
    August 11, 2014

    The front desk person john Franco was excellent...went out of his way for us with recommendations where to eat and go. Place was clean and functional and breakfast was good.

    The area around the hotel was not good at nite...lots of shady characters. The city itself is filthy and old from what I saw. Lots of trash all over the streets.

    7.5

  • Giuseppe
      Malta
    August 7, 2014

    Excellent hotel....lovely!

    10

  • Vivek
      Germany
    August 4, 2014

    The hotel itself is good and near to the train station. Very easy to access the metro line and to get buses to others parts including airport.

    There are lot if thieves in the area where the hotel is situated. My pocket was almost picked when my wife noticed the guy walking beside me and she shouted and then he ran away. Police is no help. There was another incident. There was one girl walking on the street and one guy was walking behing her open her bag zip and tried to take things out and lot of other local people were watching and noone said a thing. We had to shout and alert the girl and again in this case the guy ran away. We did not feel safe at all near the hotel. We got back into hotel at 8.00 in the evening because we did not want to stay out during dark. I would not recommed this hotel to anyone because of this.

    5.8

  • Eloise
      Australia
    August 3, 2014

    The staff were very friendly and helpful , the beds were beautiful for a hotel, the breakfast was pretty good for a budget hotel

    The area was very seedy and scary. Wouldn't go out at night as two women.

    7.9

  • Graziella
      Canada
    August 1, 2014

    Gianfranco at front desk was exceptional as were the staff working in the rooftop breakfast area. All were friendly, helpful and went out of their way to make our stay safe and pleasurable

    10

  • Giulio
      Australia
    July 30, 2014

    Most everything was good.

    Did not feel safe in location!

    7.1

  • Anonymous
      United States of America
    July 30, 2014

    Staff was very friendly and helpful. Cleanliness was good. Comfort was as per star rating and value priced Location is close to main train station

    many homeless and shady people hanging outside the hotel in the main square. They even try to sell you stuff that looks stolen or picked out of garbage.

    7.5

  • Taras
      Ukraine
    July 26, 2014

    bad thing was that we were leaving early in the morning and we had asked in advance to be given snacks, the staff refused to do it (breakfast was included) and they explained the restaurant personal don't come so early. So siesta makes people lazy.

    5.8

  • Anonymous
      Malta
    July 23, 2014

    We enjoyed our stay at this hotel. We were very welcomed. Staff were very helpful and even recommend parking. Breakfast was extremely very good choice buffet! Very clean and comfortable room.

    Area outside hotel is a bit doggy at night!

    8.8

  • Anonymous
      United States of America
    July 13, 2014

    Location

    6.3

  • Isabel
      Spain
    July 11, 2014

    The staff were really helpful. Our plane was delayed and we arrived at midnight, but we didn't have any problem. The room was clean and comfortable. Breakfast was good.

    The outside of the hotel looked a bit scaring at first, but then we realized it was part of the chaos Naples can be. We didn't feel unsafe at all.

    7.9

  • Glen
      Australia
    July 10, 2014

    We arrived at the train station and walked to hotel - some one spat on my shirt and proceeded to grab at me in what seemed an attempt to pick pocket or rob me. Area was disgusting and scary - no place for any traveler Hotel one inside was fine but location was very dubious and I could not recommend to anyone - coloured our whole opinion of Naples

    5.4

  • Kay
      Australia
    July 8, 2014

    Breakfast was excellent. Loved my bath. Location for our purpose was ideal - close to airport and train station. Room clean.

    Area first day appeared a little daunting but by day two no worries! Watch your wallet - taken from handbag on the way to station - struggling with suitcase and kids - prime target - taken for €400.

    7.5

  • Wendy
      Australia
    July 8, 2014

    The hotel was clean and the breakfast was very good. Close to the station for arrival and departure in Naples.

    The area around the hotel is less than pleasant - the square in front of the hotel was constantly covered in rubbish and people selling second hand clothing. Often what was not sold was simply abandoned in the square. My friend was pick pocketed between the hotel and the station so beware pick pockets are very efficient.

    7.1

  • Jintana
      Thailand
    July 1, 2014

    Breakfast Shower TV English Program

    7.1

  • Valerie
      United Kingdom
    July 1, 2014

    I liked the cleanliness and security of the hotel and the helpfulness of the staff. The breakfast on the roof was excellent. I also liked the way the staff discretely accompanied my sister outside for her last cigarette at night, just in case, as the area was rather dubious.

    Such a beautiful hotel to be in an area of ladies of the night and people sleeping rough. Having said that, no one bothered us at all and the area is full of caracter and charm

    8.3

  • Anonymous
      Russia
    June 29, 2014

    Breakfast, near railway station.

    Dirty location, not safe at night, almost got stone hit by bikers at night near the hotel.

    4.6

  • Anonymous
      Netherlands
    June 19, 2014

    The area looked a little rough on first site but my girlfriend and I were comfortable during a walk around the area. Close location to the central station. Nice basic, clean room at a reasonable price. No noise or light from outside thanks to the great windows

    I found the staff a little unnattentive during check-in

    7.1

  • Anonymous
      Japan
    June 15, 2014

    Location is convenient for any activities.

    Staff were not so friendly.

    5

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