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Piazza Principe Umberto 23, Naples Central Station, 80142 Naples, Italy – Show map
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859 verified reviews
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Best Western Hotel Plaza's staff speaks: Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 18 per day.
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Lockers, Shared Lounge/TV Area, Laundry, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Italian, French, Spanish, English
2:00 PM - 12:00 AM
1:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 859 reviews
Value for money
Show reviews from:
The Bonapace Portanolana is just 220 yards from Piazza Garibaldi and Napoli Centrale Train Station. It offers comfortable air-conditioned rooms with private bathroom and balcony, plus free Wi-Fi.
Score from 140 reviews Good
Less than half a mile from the Gianturco Metro Station, the Hotel Tiempo provides access to private grounds and free Wi-Fi throughout.
Score from 1171 reviews Very good
Located next to Napoli Central Train Station, the Ramada Naples features a Mediterranean restaurant. Rooms come equipped with satellite TV and Wi-Fi is free throughout.
Score from 501 reviews Good
Just 215 yards from Naples Central Train Station, the Hotel Vergilius Billia features air-conditioned, simply furnished rooms with LCD TVs. The harbor is a 10-minute bus ride from the hotel.
Score from 961 reviews Good
The staff was helpful and kind. The bed was great. The breakfast was great.
The square right in front of the hotel full of trash.
Breakfast was good
Rooms very small
Good clean hotel. Staff were good, very helpful. Breakfast had plentiful. Room was very adequate.
The area that the hotel is in is not the best area in Naples but then this is reflected in the price.
place price rooms
no fresh juice on breakfast
Location near the railway station.
Rather small room, noisy square in front.
The location was good in that it was an easy walk from the train station. The staff were extremely pleasant and helpful. They were happy to keep our luggage when we went to Pompeii and Amalfi. A nice breakfast was served in a delightful rooftop breakfast room. Rooms were attractive. A "family room" was available....nice!
The location was not so good in that the area around the train station is quite seedy. But the hotel is an oasis.
Location is good as it is between the train/bus stations and the old city
The twin room was very small. Checkout had to be by 11.00 Need more toilets in reception area.
Really comfortable beds and pillows. Reception Staff are really friendly and eager to help.
The central railway station is in a walking distance which is very good if you plan to visit Pompei, Sorrento and the Amalfi Coast.
We had a room facing the plaza, so it was quite noisy. Earplugs are recommended, or ask for a room at the rear.
Hotel was ok as close to airport bus stop. Good night's sleep comfy bed
Bad area quite scary. The evening receptionist was miserable
The room was clean and comfortable.
The area was very depressing. We stayed for one night after touring Italy for 3 weeks. We wanted a hotel that was close to the airport for an early flight out. We walked to the historic district and couldn't believe the amount of garbage everywhere we walked. Did not want to even look out the window when back at the room. Not a great way to end our trip after falling in love with the other areas of Italy that we enjoyed so much.
Comfortable bed, hot shower, clean. Convenient to Central Station and City Centre. Breakfast on roof patio good, including outdoor area. Free WiFi.
Arrived Sunday night by train, so station surrounds and Piazza Garibaldi were covered in litter, wondered what I had let us in for. But it was all cleaned up on Monday morning. Decor of room too dark and blue for me, but much better when I opened the shutters.
Generally the hotel was clean and comfy and the breakfast was more than enough. The breakfast room was clean and presentable and was like an oasis compared to the view from our room.
The location ! Although we did require to be near the station, the choice was ours, but the area was dirty, littered and noisy at night. During our second night I heard automatic machine gun fire !!
Easy access to train, metro, buses and trams. Pleasant and helpful staff. Great breakfast
The Piazza Gariboli and Piazza Umberto are noisy, litter strewn places. This is not a hotel for a view, but one for convenience
A very comfortable mattress for a good nights rest.
Location was very convenient.
The staff was not particularly friendly or helpful. Shower was barely large enough to enter----toilet seat was broken. Room was VERY small, but clean.
Convenient to get out of,ferries etc.
Naples is a disgrace.graffiti robbed cases living in the streets.litter everywhere.pickpocets everwhere.polluted roads.never again.
Clean Close to station
Unfriendly staff Broken shower Luggage left unattended on hallway when promised storage Unsafe location No parking at the hotel
Close to the train station and halal food. There are a few kebab restaurant only a minute walk. The reception was very helpful and helping us planing our visit to Pompeii, amalfi coast and sorento. Helping is booking the transport and driver at a fair price.
Location seems scary at night
Clean, location near the train station
Small room, noisy square in front of the hotel
Reception staff very helpful, its a great value for money hotel. I would definately stay there again. the area is a bit rough, but did not feel threatened at all.
Clean rooms and beds. Olympia very efficient and freindly on reception. Breakfast is excellent on rooftop restaurant. This hotel is c 10 minutes to Garibaldi Station and 5 minutes from Bus station to get bus to airport. Leave Hotel turn left cross road and go down diagonal street past electrical shops to come out at bus station.
The Hotel is in an area which has a huge number of recent African and Arabic Immigrants, vagrants, alcoholics, strange people, hustlers etc. About 10 minutes walk to station. Passable in daylight but scary in dark in my opinion.
Basic but nice - great value for money. Close to train station, so really convenient if you're traveling to Pompei, etc - the neighborhood itself is a bit sketchy, so keep that in mind. Staff was nice, breakfast was good, & overall I had a nice stay for the 1 night I was there.
Location seems abit unsafe, but extra caution will do. No early check-in
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