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Via Faenza 77, Fortezza da Basso, 50123 Florence, Italy – Show map
Excellent location – rated 9.1/10! (score from 588 reviews)
Rated by guests after their stay at Hotel Porta Faenza.
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Hotel Porta Faenza's staff speaks: Italian, French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
Italian, French, Spanish, English, German
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed. No extra charges.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 588 reviews
Value for money
Show reviews from:
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Score from 856 reviews Good
Ristorante Nerone nearby - great place to dine. Ufizzi was a joy. Charming city.
Easy proximity to train station in a quiet location, but also close to main tourist sites. Excellent restaurants and markets closeby. Excellent buffet breakfast.
Coffee for breakfast could be better - Italian customers managed to get (=ask in Italian) cappuccino, we got poor filter coffee.
The bed, the room (very spacious), good location: close to SMN Firenze train station and on a street where you can have your pick of restaurants.
Staff was friendly and helpful. Allowed us to store an extra bag at the hotel for a few days while we were in Cinque Terre. Room was a decent size and well appointed.
Breakfast is mediocre. Coffee is the worst I've ever had in Italy. It is hard to believe a 3-star hotel serves only Americano that does not taste like coffee at all. Wifi is not available in my room. The advertised 76% discount is not honest because the basis is the highest rate allowed for a double room in this hotel, which is 450 euros. I don't think anyone would stay in that room for that much money. Anyway, for 100 euros, it is a nice stay nontheless.
The location is excellent. Only 5 minutes walk from SMN train station and 10 minutes' walk from the Duomo. It is clean and quiet. The room is pretty nice for a 3-star hotel with all the necessary facilities. Bed is comfortable.
There were some issues with access to Internet.
Nice location, good breakfast, and responsive staff (special thanks to Beatrice).
It's clean & friendly staff. Breakfast is good :) a bit of variety.
The breakfast was lovely! The staff were incredibly helpful and the location was perfect. The whole hotel was spotlessly clean. We would definitely stay here again. Thank you for such a great service!
The hotel is conveniently sited near the station and is therefore pretty central. No problem finding restaurants or seeing the sights.
The room was a little cold.
The hotel is very well situated, 5 minutes from the train station and also 5 from Duomo, but on a quite street. The staff was very friendly, offering information and a map. The breakfast was excellent, with ham, cheese, eggs and sweets.
Wi-fi free but doesn't work throughout the hotel.
Quiet road, but excellent position near centre. Very friendly staff. Traditional building.
The staff was okay but not really friendly.
Walking distance to the Duomo as well and the Ponte Vecchio yet on a quiet street.
Is not that I did not like it; but room is very small. I didn't need anything bigger but I can see how it could be for others.
Location, breakfast, bed, private bathroom. Ambiance
The bed and pillows were hard. WiFi didn't work well in the morning. Hotel folder referred to the BBC being available, but did not seem to be so. No hook to hold show head in the bath.
Elegant olderstyle,interesting decode and use of old artifacts and prints.Good breakfast range.
The Wi-Fi was slow and didn't work often. There were lots of TV channels but the majority of them did not work.
It was the best hotel we stayed during our trip to Italy. Nice decor, friendly staff, very nicely decorated spacious room...
small bed. small space. I don't feel like it's clean in every area. Breakfast is O.K. It's more like 2 star hotel.
Good Location, Nice staff
hotel need modern furniture and decoreation. Staff in front desk need to welcome the gusts not setting inside the office and gust keep calling him/r. Heating system is not working probably. WIFI has a poor signal in the rooms ( 2nd Floor).
Very close to railway station.
There is nothing to mention
The hotel is really very good. Very friendly staff, comfortable rooms, tasty breakfast. Fantastic location: 5 minutes walk to Galleria Academia, the Chapel of Medici, St.Maria del Fiore, central market. And there is a very nice compliment in the hotel: free tea and snacks during a day at the reception.
Only Italian channels on TV.
Location is great, close to rail station and within walking distance of all major tourist sites. Good restaurants near by (try Enzo's or Il Brincello). Hotel really clean and staff friendly and helpful. We spent there five nights and they were stellar throughout our visit.
The hotel has an odor.
The friendliness and competence of the staff.
Nothing to dislike.
Fantastic hotel. Great location. Very good breakfast. Wonderful room.
It's the first time in my life I really liked everything!
Beautifully designed rooms and premises, tasty lavish breakfast, 5 minutes to the railway station, very quiet in the rooms.
Rooms deserve some update regarding outdated decoration.
Walking distance from main touristic attractions. Nice breakfast, friendly staff, silent and confortable room.
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