No bad experiences. A word of caution, though. In Positano, as you move up the hill, you have to climb steps. If you are not into walking up steps, don't go to Positano! Steps are part of the charm of Positano!!!
The location is fantastic. High floor rooms have a fantastic view of Positano. Our room was very clean, as was the bathroom. Breakfast is fine. Staff is incredibly friendly and knowledgeable of the surrounding area. We had many questions to ask; places to eat, visit, arrange car transfers, etc. All of our questions were met with professionalism and enthusiasm. This hotel should be rated as a three star hotel. I don't know why it is rated at two stars.