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Property Highlights

Places of Interest:

Santa Maria Novella (0.2 miles)
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Most recent booking for this hotel was today at 01:15

Score from 1141 reviews Excellent 8.7/10

Newest reviews for Best Western Hotel Rivoli

  • Anthony
      Australia
    September 15, 2014

    Room size Great breakfast Helpful staff Within walking distance to everything

    Nothing

    9.2

  • Anonymous
      Australia
    September 8, 2014

    Location is central and Staff are very helpful. it is very clean. if you don't need to drive your car or don't need car park, and don't need Wi-Fi internet connection, it is perfect.

    No internet connection or Wi-Fi. No car park. you need to pay separately for car park.

    8.3

  • Maria
      Belgium
    September 8, 2014

    Great hotel

    9.6

  • Mohammed
      United Arab Emirates
    September 6, 2014

    the hotel is one of the best in Florence, its location is perfect, the breakfast is good, it is very very clean and the staff are so friendly

    No WIFI, and the elevator has some sounds,

    9.6

  • Qiang
      China
    September 4, 2014

    book a double room, gave 2 single rooms.

    10

  • Tania
      Netherlands
    September 2, 2014

    Although an old place, it was comfortable in general. The shower was very good !

    The lift needs maintenance. The hotel of that level should offer WIFI free.

    9.2

  • Gary
      United Kingdom
    September 1, 2014

    Everything about this hotel was lovely. Would most definitely stay here again. Our favourite hotel throughout our holiday.

    10

  • Kevin
      United Kingdom
    August 28, 2014

    Best part of hotel is the inside court yard with heated whirlpool Jacuzzi. FANTASTIC!

    Cheapest rooms look dated and tired.

    7.9

  • Anonymous
      Pakistan
    August 27, 2014

    No complimentary water. No tea making facility. Very small elevator.

    6.3

  • Donna
      Canada
    August 24, 2014

    Small, very clean and comfortable hotel. The staff was amazingly kind, thoughtful and helpful. Great

    9.6

  • Clarence
      United States of America
    August 24, 2014

    The location was great. There is a self service laundry in the block. Great location, close to the train station and attractions. We walked everywhere we needed to go. Great hotel

    8.8

  • Mary
      United States of America
    August 17, 2014

    The room was newly remodeled. Sleek and modern, it was very comfortable and spacious. Breakfast was wonderful. The staff is very attentive and helpful.

    10

  • Anonymous
      Japan
    August 17, 2014

    Good location, nice garden, beautiful lounge, clean room, friendly staff.

    9.6

  • Shady
      United Arab Emirates
    August 13, 2014

    Room was spacious, breakfast was so nice with friendly staff. The room was viewing Via della Scala which takes you to most of Firenze attractions :). We really enjoyed the stay.

    We have been checked in 1st in room (312) which was a shocking moment as it was really hot & very compact. So please by aware not to be checked in room 312.

    9.6

  • Anonymous
      South Korea
    August 12, 2014

    Very nice for all

    10

  • Joshua
      United States of America
    August 2, 2014

    central location nice staff decent breakfast buffet included

    the floors could use shampooing

    9.6

  • Ian
      United Kingdom
    August 1, 2014

    Friendly helpful staff. Excellent location 5 minute walk from station & 5 minute walk from city centre. Outside balcony to our room. Pleasant outside breakfast area. Great place to stay

    Nothing!

    9.6

  • Jueni
      United Kingdom
    July 26, 2014

    We pay for the wifi and it is too slow.

    6.3

  • Ron
      United Kingdom
    July 23, 2014

    Good location and clean. Good restuarant

    Tired room

    6.7

  • Karen
      Australia
    July 16, 2014

    Very helpful staff and hotel facilities were terrific. In close walking proximity to wonderful tourist attractions and shopping. Will definitely stay there next time!!

    10

  • Anonymous
      Israel
    July 13, 2014

    Breakfast was nice with very willing to help stuff. I asked for a quiet room and that is what I received.

    Wifi costs 10 euro fir 72 hours

    8.3

  • Nancy
      Canada
    July 13, 2014

    Hotel was very nice, clean and cozy.

    The elevator was way too small and scary, I used the stairs only.

    8.8

  • Ajit
      Australia
    July 6, 2014

    Larger rooms

    Wi FI poor Toilet next to shower hard to access

    7.5

  • Anonymous
      Italy
    July 2, 2014

    Location and position

    Breakfast (very poor) and Moquette...

    7.1

  • Armando
      United States of America
    June 27, 2014

    Location was very good. The staff was very professional and friendly and the hotel was very clean. Breakfast buffet was very good too. Good value for the rate.

    nothing really.

    7.5

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