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Piazza Santa Maria Novella 8, Santa Maria Novella, 50123 Florence, Italy – Show map
Excellent location – rated 9.4/10! (score from 597 reviews)
Rated by guests after their stay at Hotel Roma.
|Basic Double Room|
|Two Connecting Double or Twin Rooms|
|Classic Single Room|
|Classic Double or Twin Room|
|Double or Twin Room with City View|
|Classic Triple Room|
|Classic Quadruple Room|
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597 verified reviews
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Hotel Roma's staff speaks: Norwegian, Italian, French, Spanish, English
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Golf Course (within 2 miles)
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Wired internet is available in public areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 22 per day.
Room Service, Packed Lunches, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
Norwegian, Italian, French, Spanish, English
Conad/Margherita (0 miles)
S. Lorenzo (0 miles)
La Martinicca (0 miles)
Bilancino (21.7 miles)
Arno (0 miles)
2:00 PM - 12:00 AM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child from 4 to 7 years stays free of charge in an extra bed.
One older child or adult is charged EUR 20 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 597 reviews
Value for money
Show reviews from:
Hotel Balestri faces the Arno River in central Florence. Ponte Vecchio and the Uffizi Gallery are a quarter mile away. It features a roof terrace with lovely city views.
Score from 123 reviews Wonderful
Offering refined accommodations just 440 yards from Santa Maria Novella train station, the Grand Hotel Adriatico is in central Florence, a 10-minute walk from Florence’s Duomo.
Score from 1454 reviews Very good
Featuring free Wi-Fi, friendly service, air-conditioned rooms and a central location, Hotel Calzaiuoli is a 2-minute walk from Florence Cathedral on Via Calzaiuoli, which runs by some of Florence's...
Score from 1465 reviews Excellent
Combining luxury and classic-style décor, Hotel De La Ville is in a top location in Florence.
Score from 1036 reviews Excellent
Terrible infestation of Mosquitos throughout the hotel. Came home covered in bites.
Unclear instructions re wi-fi codes. Pitiful wi-fi reception. Overheating in stuffy room at back of hotel because they did not have air conditioning turned on yet.
Excellent location, ambiance of interior of hotel; helpful receptionist who moved us to better rooms after we complained about overheating and noise
The WiFi really did not work well - disappointing
Great facilities - loved the special shower
Wifi was terrible. It did not work one day at all and did not work very well in the room on the other days of our stay. Several complaints were made to try to get it fixed but as it was a weekend, technical support was not available.
The location for this Hotel is excellent. Plenty of restaurants nearby, train station is only a 5 minute walk and the hotel is in great condition.
Room was a bit noisy late evening and early morning; although didn't bother us too much but may annoy others. Problems with WiFi.
Excellent location. Friendly staff. Very clean room, serviced everyday, with a good selection of continental breakfast.
Location Room Service
street noise can be clearly heard in the room until midnight, breakfast very poor, rooms are small, parking is a challenge and expensive
nice location (close to city center), value for money, very friendly staff
No help with suitcases was offered.
Location was great, hotel was clean and attractive.
A bit noice from the traffic in the square in front of the hotel.
Nice clean hotel 3 minutes walk from the railwaystation. Nice breakfast and friendly staff.
Location, near train station, city sightseeing bus stop, restaurants, museums,... Staff always ready to help. Very attencious to us. Great room and bathroom.
Only breakfast available and the bar was not often manned
Room very contemporary and comfortable. Close to the station but not too noisy. Easy walking distance to all the sights
Very weak wifi signal in the room that we could not connect to the Internet.
Good central location close to all tourist attraction. Spacious and comfortable rooms. Good breakfast.
it is a little noisy in the daytime may be because it is under decoration
friendly staffs help us a lot，and its location is easy to find
When checking in I asked if they could make possible my request done when i booked and they said they didn't now anything about it, asked me how I made the booking and after answering the receptionist said with sarcasm : "of course Bookings.com" ( not nice at all of her); then the bell boy, which was an old grumpy man, complained a lot about putting our 4 carry on (not suitcases) in storage as we could check in until 2 and it was 11am. Not a good welcoming staff.
Breakfast was plentifull and many options to choose from and the location is amazing: close by the main train station and all the historical places. Room and bathrooms were clean and fully equipped.
In the room only thing missing was tea-maker (should be in a 4-star hotel). Breakfast hall was high number of mosquitoes, that were very annoying. I am not sure if this is problem of whole Florence. Inconvinience for some might be reconstruction on the next-by building, so workers started morning job around 8AM. But this is not to be blamed on the hotel, and it did not bother us as we wake-up around that time.
We spent one night in this place, and were really satisfied with the content and value for money. Family room was spacious and bathroom very good equiped, inline with 4 stars. Great central location, close to anywhere in Florence. They also handled our car being parked in a garage and delivered back without a hussle. Staff was overall very helpfull. Breakfast was great, with many choices fro our kids.and only objection in the breakfast hall was high number of mosquitoes(!), that were very annoying. I am not sure if this is problem of whole Florence. Wifi was working fine in any location in the hotel (not often these days). We would definetely return to this place.
Not 2 minutes but at least 5 to 10 minutes walk from train station with heavy luggage. Better to take a short taxi ride. Hotel should provide hot water boiler and tea/coffee making facilities.
Location, friendly staff, good service.
Friendly staff & location in middle of city
1) The room (mid-March so fairly brisk outside) was too hot.2) Wi-fi was very disappointing. Unable to connect well (+ process not explained well) and was of poor quality. Was not able to work-one of the reasons wifi was important to me..
1)The location was a bit noisy, but Florence is a busy city. Our room overlooked the piazza with the church, so traffic was not directly under us; however, the ambulances do park here. Did not interfere with sleep. 2) Parking option a ++ and very efficient-though no access to the car until one leaves. 3) Breakfast(included) very generous; 4) Great pillows. 5) Complimentary box of soaps on check-out.
I asked for gluten free products for the breakfast and they provide me an open box with biscuits inside. Horrible!
I nice receptionist ( evening shft ) with long black hair, she was so nice and professional
Room was noisy from internal air conditioning unit which came on quite noisy and there was significant noise from the central/public areas air conditioning which woke me at times. Need a general service I think.
Florence was such a fantastic place to visit. Hotel Roma was well located and in walking distance of all main attractions, city centre and train station. Staff were friendly and helpful when needed. Great breakfast offered and room had enough space for our family of two adults and two teenage children, additional bedding was fold out sofas, which was ok for two night stay. Clean and tidy at all times.
Breakfast, really poor.
When we asked for our car, it usually took around 15 minutes to retrieve it.
Great location. Pleasant team. Good breakfast.
The cooffee from the coffeemachine in the breakfast-restaurant was not good!
Good location with walking distance to everything. Good breakfast and friendly staff.
Totally ok hotel but wasn't any wow experience. Very basic in all areas.
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