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Property Highlights

Free WiFi

Places of Interest:

Santa Maria Maggiore (0.2 miles) Santa Maria Novella (0.1 miles)
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Newest reviews for Hotel Roma

  • Franck
      United Kingdom
    August 26, 2014

    Staff was kind and helpful. Room was confortable and clean.

    Sound isolation was average and nights on the piazza the hotel is located on are quite noisy. Wi-fi connection was working half the time.


  • Lisa
      United Kingdom
    August 25, 2014

    Great location on Piazza Clean, comfortable, helpful staff

    Occassional noise from ambulances on the Piazza Breakfast was a little limited (though I am quite fussy!)


  • Herman
      Hong Kong
    August 25, 2014


    Air Con


  • James
      United Kingdom
    August 25, 2014

    Location, very helpful staff at reception and in the dining room, cleanliness, classical feel and look of the accommodation.

    There was nothing that we didn't like.


  • Margaret
      United States of America
    August 24, 2014

    The first room I was shown had no daylight I turned it down


  • Djordje
    August 14, 2014

    Location was perfect, very close to all important historical sights. The room was clean, bathroom was comfortable. Hotel staff were very kind and food was ok.

    Very expensive private parking. Our room was very basic, with no balcony, looking at (very load, especially at night) residental area.


  • Eylem
    August 10, 2014

    The hotel is very close to the train station and to all attractions. Location was excellent. I would recommend this hotel with no doubt. It was nice to see the big church from our window. It was a right choice!

    I liked everything about the hotel.


  • Amanda
    August 4, 2014

    Location, walking distance to train station and all major tourists sites.


  • Anonymous
    August 3, 2014

    Staff was helpful with directions

    Breakfast room is in the basement, not the nicest


  • Sharon
      United Kingdom
    July 31, 2014


    Noisy room


  • Jacqueline
    July 29, 2014

    The restaurant staff were extremely accommodating and friendly. The 3 bedded room had 2 ensuite bathrooms which was quite sensational and made our stay more comfortable.

    Sadly the reception staff weren't overly interested in helping or assisting us. When we asked for anything, we had the feeling we were disturbing and a nuisance. They also made a mistake with our booking but didn't really apologise. It's the only factor that lets this otherwise superb hotel down.


  • Anonymous
    July 27, 2014

    Location Two bathrooms & toilets were a good thing for 3 people

    The room for 3 people was quite narrow The steps to get into the room were quite dangerous for someone who is tired after a long flight could easily miss the steps No kettle & tea bags were available Not enough choice for breakfast


  • Evangelos
    July 22, 2014

    Located a few minutes walk from the train station and central to all sights, shops and restaurants in Florence.

    Air conditioning did not cool the room enough.


  • Anonymous
      United States of America
    July 20, 2014

    The location was perfect ... everything we wanted to see in Florence was well within walking distance.


  • Deborah
    July 15, 2014

    The location was very good and staff very helpful.

    Had to stand on a step to see out the windows.


  • Angela
    July 13, 2014

    Location was excellent and very friendly staff

    Breakfast not so good however only stayed one night


  • Johanna
    July 11, 2014

    Excellent location, big room.

    Wifi worked badly in the room, breakfast ok but we expected better.


  • Ann
      United States of America
    July 11, 2014

    the location and double glass windows

    Completely not what I expected for a 4 star hotel. The furniture outdated- for example there was a radio in the bed frame and it was so old and outdated and did not work. blow dryer did not work - too old. Could not use the computer in the lobby. it was too slow and outdated. Staff was not so accommodating and friendly. The next night I stayed at Hotel de la Ville, and it was a completely different experience and less money.


  • Hessam
      United Arab Emirates
    July 10, 2014

    The staff are very friendly specially the guy at the reception for the night shift . Very helpful and friendly guy

    Change the blankets


  • Anonymous
    July 10, 2014

    Good stuff, walking distance to all important places.

    Hotel should be renewed as soon as possible. Clean but so old..


  • Anne
    July 8, 2014

    The location, beautifully cool lounges and the wonderful view on to Piazza Santa Maria Novella

    The breakfast area was a little disappointing and not in keeping with the beautiful atmosphere of the hotel itself.


  • David
      United States of America
    July 8, 2014

    Super nice staff, great breakfast. Excellent location! Overall extremely pleased!


  • Rebecca
      United Kingdom
    July 7, 2014

    Friendly staff and comfortably room

    Wifi only worked in the foyer, not in the rooms


  • Alison
      United Kingdom
    July 6, 2014

    Excellent location, very clean and great breakfast.


  • Vadim
    July 5, 2014

    We had a lovely room under the roof with a little window, the design of the room was very good, bath was nicely furbished. Breakfast was good as well. Staff was friendly and polite.

    Wifi was available only near corridor, so it was not available near the bed at all, but we were in a far corner room, maybe that is why.


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