Hotel San Michele

the hotel is nice with character

breakfast was really poor, plus such beautiful hotel cannot have be covered by newspapers inside the chest-draw

great and unique location - high quality and correct

I found the staff to be excellent all the way from reception to cleaning to breakfast very good. the choice for breakfast was very good. All round a very pleasant experience. Joe Daly

The staff was friendly and did all they could to make us comfortable and they were as accomodating as possible.

The first room faced the street which was very noisy at nite. The room was an upgrade from the first one they showed us, we picked it because it was a had more light and another window, otherwise the first room had a tiny window with a good view. It would have been helpful for the staff to give us the honest input about each room to help us make a better choice since they left it up to us which one we preferred.

The staff were friendly and helpful the hotel was very comfortable, beautifully decorated and full of character . We had a beautiful room with a view onto an interior courtyard - magical.

We enjoyed staying in a historical building: the public rooms are grand - filled with antiques and decorated with frescoes.

We had a room in the roof for which the air conditioning was not adequate.

This is an excellent hotel right in the centre of Cortona only a few paces from the main areas. The rooms we booked were very spacious and clean. Vehicle access is easy (although steep) through one of the main town gates to offload bags and free parking was easily found just outside the town walls. The staff were very helpful and I observed them dealing very well with what I would describe as an obnoxious American guest. We visited during a cultural festival week and the staff were able to obtain tickets to the main event (a classical musical performance involving Sir Anthony Hopkins) at a much discounted price. Not cheap but I find it hard to criticise the hotel for any aspect and on leaving we were given a small ceramic dish as a gift.

I cannot think of anything about this hotel the was not liked.

The beautiful decor of the hotel, the lovely clean cool rooms, the cheerful and helpful cleaning staff, the great breakfasts, the good position of the hotel. We have stayed twice at this hotel and will definitely come back if we come again to Cortona

We asked the reception staff several times, unsuccessfully, if they could help us with a three prong adaptor for charging our mobile phone. Of course we should have bought our own, but we do not travel very often and it was not something we remembered that Italy would have different electrical plugs... We did finally manage to buy our own adaptor when the local electrical shop opened three days after our arrival. It would be a good idea if the hotel had a few of these (only cost 4 Euro) to lend out to guests from "three pin plug" countries. Other than with this small point the staff were very helpful.

good staff, good decor, good atmosphere, great location

The closeness to the Piazza, Quiet, cool, calm atmosphere. Sense of history.

All excellent.Satisfied at any time,any situation.

Nothing at all.

the staff were friendly and the breakfast was very good

the room was very different than shown on the website. instead of a triple with a queen bed and a twin, there was a queen and a chair that opened to a bed which could not be slept on. the 5cm think/160cm long mattress was put on the floor which made for a very bad night sleep