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Hotel Santa Croce
Via dei Bentaccordi 3, 50122 Florence – Show map
Excellent location – rated 9.7/10! (score from 322 reviews)
Rated by guests after their stay at Hotel Santa Croce.
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6 Reasons to Choose Hotel Santa Croce
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1154 properties in Florence
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322 verified reviews
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Hotel Santa Croce's staff speak: Italian, French, Spanish, English, German
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Food & Drink
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, Air Conditioning
Italian, French, Spanish, English, German
12:00 PM - 12:00 AM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Santa Croce accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 322 reviews
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The friendly, helpful and patient staff at Hotel Corce made the stay an absolute pleasure, and thier advice and ability to organise a range of tours helped us get the most out of a very short stay in the area. The location is fantastic in that it offers an easy walk to the major destinations and attractions, while feeling out of the way enough to be relaxed.
Close to all main attractions, clean, really helpful, friendly staff. Great stay all round.
Couldn't recommend enough. Brothers who own it are great!!
Staff very friendly and helpful. Good location
Wifi on fourth floor not great but only to be expected far away from router- excellent on ground floor
The staff was very friendly and helpful. The room was clean and very cute. Yes, it was small but sufficient space for two big suitcases. Breakfast was a typical Italian and good. Breakfast starts early (7am) which was great. Wifi was excellent. The location was perfect. We dropped our rental car at the airport and took a cab to the hotel (cab is a fixed rate of 20 euros, rental car drop off is very hard to find). I would not have enjoyed driving in Florence.
It was so quaint, on a great little street, right in the middle of everything. The staff was very helpful.
The shower was tiny, but that's the character you get with a 600 year old hotel down the street from where Michelangelo grew up!
Staff were very friendly and the location was brilliant - in the most attractive bit of the old centre, just a couple of steps from Piazza Santa Croce. The breakfast was better than I'd expected and the size of the bathroom was surprisingly good considering the small size of the bedroom.
The bed had a hard, lumpy mattress and the pillows were also lumpy and uncomfortable.
The hotel is in a perfect location, walking distance to everything!!! It’s a quaint hotel in a historic building. It is on a very quiet street. The room & bathroom were very clean & comfortable with good AC. Breakfast is very European and delicious with great coffee. We were very impressed with Mario & Gabriele, the 2 brothers who run the hotel. They were very friendly and hardworking and went out of their way to make sure we had a wonderful stay in Florence. When we return to Florence, we will be making reservations at this hotel again! We will recommend this hotel to all our friends and family who visit Florence.
staffs are very kind, breakfast is delicious. location is also good. my family was so happy in there.
My friend and I are currently touring Europe on motorcycles and the Hotel Santa Croce stands out on our trip so far due to the excellent location and the outstanding people who work there. The staff couldn't have been more friendly, helpful and accommodating.
The air conditioning unit packed up during our 2 night stay but neither my friend nor I bothered to report it. That is the only negative I can think of and had we reported it - the staff were that good that I'm sure they would have solved the issue.
the staff was really great helpfull and friendly. very good location, close to everything by foot
the room and the shower are very small
This hotel is an excellent place to stay in the heart of Florence. The brothers running the hotel are very nice, friendly and helpful. Our room was smallish but beautiful, clean and comfy. It was a perfect little room. If you are a very large person, you may have problems fitting inside the shower, because it is very small. For our skinny backs it was still totally OK, and had a very good shower pressure and warm water. The breakfast is simple and nice, but maybe not enough for a big eater.
wondeful LOCATION to Signoria, Duomo and Santa Croce Cathedral. polite and nice STAFFs. my room on the top floor was very Cool with breeze and Bright with sunshine.
very small room (but if you visit Firenze old town, U may understand) For the above reason you might heard all of neighbour's sound.
Very Nice location - clean - very good price - very Nice people. Very good choice
Great staff, wonderful location. Not luxurious but a good value for the money, and who wants to spend all their time in a hotel room when you're in Florence?
Amazingly friendly and helpful staff Great location Comfortable rooms
Loved the location! Close to Piazza della Signorio (my favorite), Duomo Cathedral and the river but on a quiet street with little noise, Santa Croce Cathedral right around the corner. Hotel staff was super friendly and helpful, gave us a great map and orientation of the city. Yummy fruit drink for welcome when we checked in. They recommended a restaurant (Anita) with incredible food and inexpensive. In a safe area to walk around at night.
The hotel is VERY hard to find, the streets are like a maze! I'm not sure how to make that easier!
Very personal service. It was a great location - we could walk to everywhere. They gave us information on restaurants, shopping.
Mario and staff were always helpful and welcoming. The rooms were sparkling clean and the continental breakfast was fresh and delicious.
Great staff who were really helpful and knowledgeable about the city. Good recommended restaurant with perks for staying at Santa Croce. Good location, within walking distance of most of the main sites. Good air conditioning which was very nessecary as an Englishman!
Economy room was fairly small, shower temperature fluctuated at busy times, we got bitten a lot, although this may not have been the room.
Bedroom was very comfortable and very clean. Staff were extremely helpful, ready to assist with any requests. Amazing location, walking distance from the historic centre. I would recommend 100%.
Shame I couldn't stay any longer. Next time I'll come back and stay longer.
The staff were very helpful and friendly. Our stay exceeded our expectations due to the wonderful staff. The room was small but clean but adequate for our needs - we tend not to spend lots of time in the room when we travel . Excellent in terms of location.
Our room was on the top floor and was quite a walk up so beware!
Stairs. Dining area too small. Bathroom very small.
Location was very good.
Shower cubicle was very small.
great location; attentive, helpful staff; lovely breakfast; cold drinks available for a reasonable price from a vending machine What the hotel lacks in luxury, it makes up for in service.
rooms are small but adequate for a reasonably priced hotel in an expensive city
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