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Hotel Santa Maria Novella
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9
Top
Based on
169
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Anonymous
Young couple
United Kingdom
June 29, 2009
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The room was really big and nice enough. Nice view of the santa maria novella church but we had a hard time seeing it based on the angle. The location was great for viewing the sites as the duomo was only a 5 minute walk and the train station was a 5 minute walk - good for catching the bus to the plaza michelangelo. Nice free breakfast in the morning. The staff wasn't as resourceful as I would have liked. The lobby area wasn't that great for hanging out - so go there only for sleep. We had a nice free breakfast in the morning but ordered 2 diet cokes. They did not tell us until they opened them that they were 7 euro each - for small diet cokes. Ridiculous! |
6.5 |
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Anonymous
Family with older children
Kuwait
June 28, 2009
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I like the location of the hotel it is quiet good and near to the center, it is just avew waiking distance to the shopping area, the staaf were very helpful and friendly I did not like the breakfast it is poor. |
9 |
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James
Mature couple
Kota Kinabalu,
Malaysia
June 25, 2009
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5 mins walk from Train station, excellent location to the tourist areas, comfortable, elegantly designed and richly decorated. |
9 |
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Graham
Mature couple
deeside,
United Kingdom
June 13, 2009
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great location too far to the room |
7.5 |
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Nikolaos
Young couple
Papagos, Athens,
Greece
June 4, 2009
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very good decoration, really into florentine atmosphere I think, very convenient position near the center and the railway station, excellent breakfast, staff very amicable and helpfull first floor rooms with view at the back side could have a better view, maybe if that space was more atrium like with few plants, etc |
10 |
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Esra
Family with young children
basel,
Switzerland
May 26, 2009
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luxury, clean, compartable... one of the best I have ever stayed... |
10 |
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Anonymous
With friends
France
May 21, 2009
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Excellent hotel in terrific location. Room overlooking the piazza was impecable, and the beds and linens were superb. Breakfast (very nice) and wireless both free. Front desk delivered on a couple tough requests (though some were more helpful than others). An ideal hotel for a visit to Florence, though a rate of 300+ euro (for the Saturday night) was a bit tough to swallow. Otherwise, perfect. |
9.5 |
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Anonymous
Mature couple
Ireland
May 3, 2009
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A very good location in the centre of Florence. Just a little noisy as there were renovation works ongoing on the building next door. As others have said the breakfast could do a little more variety and change on a daily basis. |
9.5 |
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Keith
Mature couple
Darwin,
Australia
May 1, 2009
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Reception staff very friendly and efficient. Room was large with great marble bathroom. Room overlooked Piazza but was also quiet due to double glazed windows. Breakfast very good. Would only stay here in Florence! |
9.5 |
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Anonymous
Mature couple
United Kingdom
May 1, 2009
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Stylish without being stuffy, great location and lovely staff. |
9.5 |
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Leslie
Mature couple
chicago,
United States of America
April 23, 2009
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Location, staff was superb, room was spacious and elegant, breakfast very good. |
10 |
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Anonymous
Mature couple
United States of America
April 16, 2009
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Staff very friendly. Upgraded us to a fantastic room. Great breakfasts. Great location no complaints |
10 |
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Anonymous
Young couple
Japan
April 6, 2009
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Easy to use for your first trip to Italy. Might be expensive compared other Euro country's hotel. |
7 |
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James
Group
Brookhaven, MS,
United States of America
March 13, 2009
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Everyone was very friendly. There was no sign identifing the Motel. |
10 |
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Lynne
Mature couple
Chelmsford,
United Kingdom
March 10, 2009
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How accessible the hotel was in relation to all the historic buildings yet away from the hustle and bustle of the city. |
9.5 |
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Anonymous
Mature couple
United States Minor Outlying Islands
November 16, 2008
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1st room was great. Quiet and large with good bath facilities. Our trip was split, so we had a different room on our 2nd stay. It was smaller, more noisy, and the tub/shower combination was too small. See comment on 2nd room. |
8.5 |
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Anonymous
Young couple
Hong Kong
November 4, 2008
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too noisy. you can hear the cars from outside. and the noises of your neighbour. |
6 |
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Anonymous
Mature couple
Brazil
November 2, 2008
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Outstanding quality and comfort. Excelent breakfast. Near the Railway Central Station (10 min on foot). Also it is near the historical center. Perfect. Costly, but sumptuous. |
9.5 |
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Michal
Young couple
Prague 4,
Czech Republic
October 30, 2008
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Room was dark |
8 |
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Anonymous
Mature couple
United Kingdom
October 15, 2008
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Stylish atmosphere and prompt, efficient and friendly service. Restaurants recommended by the hotel were expensive and a little disappointing. |
9.5 |
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Marsha
Mature couple
Green Oaks,
United States of America
October 14, 2008
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This hotel was rated a 3. Our rooms were more a 4 rating. Absoutely beautiful and very grand room. |
10 |
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Carlos
Young couple
Bogota,
Colombia
October 13, 2008
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the location,the taste of every furniture,picture and details.The people are very warm and helpful |
9.5 |
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Patrick
With friends
San Diego, California,
United States of America
September 23, 2008
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Excellent location and staff. The room was very nice. |
10 |
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Anonymous
Mature couple
United Kingdom
September 15, 2008
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The room was clean and comfortable Yes, There was a lot of building work around the Hotel and our view from our room window was Scaffolding from another Hotel. We could not open the window due to noise at times. |
7 |
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Jane
With friends
Calgary,
Canada
September 2, 2008
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Within walking distance of teh Florence train station and many tourist attractions. It felt like a 4 Star Hotel in terms of services and extras. The breakfast was excellent. It was a little difficult to find as it is tucked away on the corner of a Piazza that was undergoing some construction and not easily visible. Although we knew we were close we took some time to locate it. Go straight out of the station through the main doors and not to the left- we were confused as our directions to get there had indicated we should go left when leaving the station. |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers viewing this hotel are often interested in these hotels as well:
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