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Piazza Santa Maria Novella 1, Santa Maria Novella, 50123 Florence – Show map
Excellent location – rated 9.7/10! (score from 268 reviews)
Rated by guests after their stay at Hotel Santa Maria Novella.
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Hotel Santa Maria Novella's staff speaks: Italian
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Sauna, Fitness Center, Solarium, Massage
Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 268 reviews
Value for money
Show reviews from:
Next the Medici Chapel in the historic center of Florence, the Firenze Number Nine is a boutique property with free Wi-Fi in a restricted traffic area.
Score from 806 reviews Wonderful
Grand Hotel Minerva features a rooftop swimming pool and sun terrace with views of historic central Florence. Santa Maria Novella Train Station is just 330 yards away.
Score from 933 reviews Excellent
Hotel Roma is housed in an 18th-century building with views of Florence's Santa Maria Novella Church, a 2 minute walk from the main train station. The staff offer personalized assistance.
Score from 447 reviews Very good
Located next to the cloisters of Florence’s Santa Maria Novella Basilica, Hotel Alba is an elegantly renovated property with a peaceful courtyard.
Score from 599 reviews Very good
- in the heart of the city. Within minutes to Train station and to the attraction sight. -15 minutes walk to Car rental company - Friendly staff - Wifi included. Clean room, clean shower room. Slippers provided - Wide spread of breakfast
-The hotel signage is too small. - The room facing the square at 2nd floor with a restaurant/pub downstair could be a disturbance with people talking till late night.
Breakfast was very good; rooms were enough big and newly renovated; quite big fitness room with nice small sauna
Fitness room does not include fitness machines for muscular training except one bench and very tiny hantels (up to 10 kg). Should have at least 3-4 machines for muscular training, more hantels with weight up to 28 kg, as there is enough space to place them. Terrace may have sofas as the present chairs and tables were not comfortable to sit doen and enjoy nice views of Florence
The room was well appointed. The breakfast had a wide variety of choices. The location was exceptional.
The location is excellent and the hotel rooms are nicely decorated and very clean. Wifi was good and the breakfast included was nice.
The room we had was split level - the bathroom, mini bar and sofa/lounge was on the ground floor, the wardrobe, safe and storage space was mid- stair case and then the bedroom was up a hefty flight of stairs. Unfortunately the unconventional layout meant that our stay was a little uncomfortable and also, the hairdryer could not be plugged into the bathroom socket and there were no other mirrors in the entire room. It was a shame as the hotel was lovely but it felt like management had never thought through the use and functionality of the room.
The rooms were very comfortable, great atmosphere and staff especially reception staff were very friendly and accomodating. The location was excellent and I was very pleasantly suprised by the fantastic breakfast.It was not a modern hotel in decor, which I found very refreshing as it had a very authentic feel to it. This hotel added to a great holiday in beautiful Florence.
Nothing I loved everything about it.
Comfortable room and location was convenient especially if you travel be train. It was a 15 minute walk to most of the main attractions.
This is a very good hotel with a high standard of accommodation and attentive staff. It's location is perfect for Florence. I would stay again and recommend it to anyone
Everything! Position, staff, service, rooms, bathroom, delicious breakfast - this special hotel really added to our wonderful experience in Florence. Also great value for money.
Nothing. It was perfect.
Everything. Great location. Great view. Excellent service. Excellent facility. Excellent breakfast. Can't ask for more. On a scale of uno to dychee undici.
Luxurious and large room. The young lady at the front desk was extremely helpful and helped us get a lot out of a very short stay.
We got lost navigating the 2 sets of elevators and lighting in the hallway whilst charming is much too dark.
Location Room and bathroom Breakfast and service
Dozy wifi fi Slow room refreshment Skeptical welcome about our reservation status
amazing and helpful staff, great location close to the train station and major sights. the hotel also has an incredible patio overlooking the city. the staff was super helpful in reserving last minute trips to the uffizi and academy.
Beautiful decorations throughout the hotel, and beautiful breakfast area. The staff was incredibly professional and accommodating. Wonderful location as well. The bathrooms just looked amazing! We particularly liked the hallways leading to the rooms, decorated with the most beautiful decor on the walls and plush carpet on the floors. Also loved the shiny wood-panelled, quaint and very fancy elevators.
We had adjoining rooms for this rental. One of the rooms had a broken air conditioner, broken minibar, and a broken toilet flush. The other room was in perfect working condition.
We luckily got an upgrade to a room with a balcony overlooking the piazza. It was the perfect break from all the crowds and the view of the church stunning. It was only a few minutes walk to everything, breakfast, room, and service all top notch.
Location Consideration of staff
Lovely spacious room with balcony overlooking Piazza. Great location and superb breakfast. Close to station and all places of interest.
It was perfect.
Good location Large & clean room.
Noisy at night. (from Piazza St. Maria Novella)
We arrived in Florence having previously been to Venice. The staff were nothing short of excellent and the room and all the facilities of this hotel were first class.
location was excellent, room was clean, staff friendly
room was small wifi weak
Everything is perfect. Staffs are all well educated, equipped and reliable. Facility is super fine. Breakfast quality is proved. Coffee quality is well done. Scenery from the window is beautiful. No complaint at all.
Not at all.
It was just excelent.
We had nice room with a balcony overlooking the piazza. This was a very convenient location and the staff was very helpful particularly with making dinner reservations for us prior to our arrival (sent them requests via email). If you want to sleep before 11:00PM the piazza noise might be a problem for light sleepers but we had no issues.
Great location near, but not too near the station and within five minutes of the Duomo. Despite being on a large square, our room was very quiet. Staff very helpful and spoke excellent English. Breakfast delicious with lots of choice, everything very fresh - bacon especially good - crispy!
Rather confusing lifts!
Simply wonderful! We had a superior room with view. On the 5th floor, it faced the church courtyard. The view was wonderful. The suite was large and very comfortable. In addition to a large bedroom, it had a sitting area with comfortable chairs and a desk, an entry area, and a large bath as well. It was spotlessly clean, and I saw first hand the maid on her hands and knees cleaning the floors! There was a nice turn-down service as well. The staff was polite and helpful in finding restaurants that suited our tastes and arranging reservations, as well as getting tours and tickets for Accademia and Uffizi. They even gave us concert tickets - free! The location is great - just a few minutes from the train, galleries, and restaurants. Breakfast is very good as well. The rooftop terrace is nice for a skyline view and a glass of wine. It is a little quirky to get to some rooms, but we found that part of the fun.
We couldn't stay longer!
We were given an axing room with a stunning bathroom and balcony that over looked the city. Simply stunning. Location is ideal for access from main station and access into city. Facilities are good at hotel.
Wifi was difficult to manage having to access each time u wanted usage. Not automatic.
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