Hotel Santa Maria Novella

Hotel bem localizado, excelente para passeos a pe

The situation in a quiet piazza, the views, the quality, the cleanliness, the service, the breakfast, the staff, everything in fact.

What a great location minutes from the Station and main bus depot and very handy for the Pisa Airport transfer. Everything in central Florence is within 15 mins walk from the hotel which looks over a lovely quiet square so no traffic noise.Our room was 601 top floor with a roof terrace and the most spectacular views over Florence and the Tuscan countryside.The room has a large porthole window over the bed which has the best view of the Duomo money can buy - 215 euros per night but worth it and Florece is expensive anyway . We will return

Nice elegant room, firm bed, good view. Very polite staff at reception.Easy to get to from the train.

Loud humming sound which was only noticeable when trying to sleep, even with earplugs on. Expensive.

The location is excellent; a stone throw from the major attractions in Florence. The room I stayed was neutrally decorated, relatively spacious and comfortable. The bathroom, albeit small, had the required facilities for a 4* hotel. Although the surroundings of the hotel are a bit noisy at times, the windows are double glazed and the aircon is pretty good; hence, this was not a problem. The staff was incredibly helpful.

Stayed in the junior suite which is spacious and has a sitting area for just a little extra charge then the standard double room, the hotel is well located, overlooking the santa maria square, and in walking distance to the center and train station. The free internet was also a plus.

Had to use two lifts and go down stairs in order to get to my room with a baby pram which was not so convinient.

Good location, nice staff, nice room

We loved our stay at Hotel Santa Maria Novella. The rooms and decor are beautiful and our windor looked right out onto Piazza Santa Maria Novella. It's very central to both the train station and main sites and shopping in Florence - can't go wrong!

Rooms were nicely decorated. Baths were very comfortable. Staff was helpful and courteous. Breakfast buffet was nicer than the usual European continental style.

The hotel was very clean and nicely decorated. Enjoyed the breakfast. Great location, close to everything including the train station.

I lked the decoration of the hotel

The breakfast could be more rich

The room was excellent, clean and appeared freshly renovated but the thing that sets this hotel apart is its excellent staff who dealt with every wish with absolute efficiency and a great friendly attitude.

Finding the hotel is difficult to find when travelling by car.