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Best Western Premier Hotel Sant'Elena
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8.3
Top
Based on
466
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Salvatore
Mature couple
Dollard-des-Ormeaux,
Canada
June 21, 2009
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This hotel has a pleasant modern design. The carpet in the room was stained and there was a smell of sewer water. |
5.5 |
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Elaine
Mature couple
GLAZEBURY,
United Kingdom
June 16, 2009
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great location and excellent value for money. the rooms were a little tired, the carpets need cleaning. |
7 |
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Zbigniew
Young couple
london,
United Kingdom
June 10, 2009
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Quiet, good location, not far from centre part of Venice, very friendly staff |
9 |
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Mrs
Mature couple
Bulleen,
Australia
June 9, 2009
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i loved that it was away from the busy city centre yet close enough to walk in .the experience was greatand we would stay there again. |
9.5 |
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Walter
Solo traveller
Concord,
United States of America
June 7, 2009
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The hotel was located near a huge park one could walk through and in 10 minutes reach a local shopping and eating area. It was also no more than two blocks from the sea wall at the tip of Vienna. Use of a local water taxi was efficient, cost effective and enjoyable. It was a 20 minute walk from San Marco Square and all the noise and bustle and millions of people in "down town" Venice. |
10 |
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Anonymous
Mature couple
United Kingdom
June 5, 2009
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A peaceful retreat after a busy day touring the very busy centre of Venice, you felt like you were miles away but you were within walking distance of St Mark's Square and even easier hopping on and off the Vaporetta with stops nearly outside the door. A bit too expensive at £200 per night! |
8.5 |
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Pragya
Young couple
London,
United Kingdom
May 29, 2009
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The rooms were quite big in size and newly furnished. Bathroom was nice. Breakfast was good. Though not right into city centre it is in mainland and takes only 10 mins to Piazza San Marco by waterbus. They should consider providing a toilet on ground floor. |
9 |
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Lavina
Young couple
peterborough,
United Kingdom
May 29, 2009
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The room was beautiful and the staff so friendly and helpfull Hair dryer was lame |
9.5 |
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Anonymous
Young couple
United Arab Emirates
May 28, 2009
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Junior suite spacious, nicely designed (room 218); location: an oasis of relaxation but still close to major attractions, boat stop just 150m away from hotel, beautiful garden, nice breakfast, beautiful walk along the water side. Very happy with the hotel. They could have a better tea selection in the room though. |
10 |
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Yeow
Young couple
Den Haag,
Netherlands
May 27, 2009
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The front desk staff was very helpful, particularly Tommaso. Made information available when needed without overwhelming us with too much. |
9 |
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Anonymous
Family with young children
United Kingdom
May 26, 2009
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spacious rooms. attitude of staff ok. English just about enough to get by. free usage of internet. too expensie for one person. |
7.5 |
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Natalia
Mature couple
Moscow,
Russian Federation
May 15, 2009
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helpful staff, clean rooms, good choice at breakfast, quiet location detailed informaiton on various options to get to the hotel from the airport; city maps should always be available at reception |
7.5 |
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Anonymous
With friends
United Kingdom
April 30, 2009
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I really didn't think is warrented a 4 star rating. |
6 |
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Stephen
Family with older children
Harlow,
United Kingdom
April 19, 2009
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The location in Venice is ideal, and the building has lots of character. We could not get the air conditioning to work properly. |
6.5 |
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John
Family with young children
London,
United Kingdom
April 19, 2009
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Pleasant stay in a well run hotel.thank you. |
7.5 |
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Edward
Mature couple
Bradford,
United Kingdom
April 13, 2009
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Plesant hotel last stop on Line 1 before the Lido a GOOD 15 minutes walk from St Marks but pleasantly situated and easy to get to. Use the tourist 3 day travel ticket and get bus from airport and then Vaporetta No 1. 200m from stop! |
9 |
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Belinda
Mature couple
Yanbu Al-Sinaiyah,
Saudi Arabia
April 12, 2009
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Unbelievably quiet and peaceful, yet so close to all the action in central Venice! Lovely view from our large windows. Helpful, friendly, and professional front desk staff. Very nice breakfast buffet. Wish they had a gym. |
8 |
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Michael
Young couple
London,
United Kingdom
April 10, 2009
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very nice hotel, and great value for money for venice, which is otherwise very expensive no gym, no swimming pool |
9 |
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Anita
Mature couple
St. Albert,
Canada
March 31, 2009
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The hotel was first class. It is easy to get around by water bus, it's very near to the hotel. Unfortunately it rained heavilyy during the two days we stayed in Venice so we didn't see it like we wanted to. The dinner was exceptional, very tasty and the waiters very attentive. The wireless connection that we had kept bouncing us out of the network. The staff would give us new passwords but it was annoying. |
9.5 |
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Moira
Solo traveller
London,
United Kingdom
March 30, 2009
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The food is excellent. The barman who doubled as the dinner waiter was superb. Courteous, knowledgeable and very helpful in explaining dishes and ingredients. The attitude of many of the Reception staff was unbelievably rude and offhand. Their training needs some attention - starting with how to look up from their computers and paperwork to say "Good morning" to guests. I was trapped in a lift - not for long, but no one apologised or made sure I was OK when I was released. No one came through on the intercom to reassure me that they knew I was there. |
6 |
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Amanda
With friends
nottingham,
United Kingdom
March 27, 2009
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The location was very good. It was far enough away from the noisier parts of Venice, but was within walking distance. The restaurant was not very good, it did not match the description on the internet. I think some of the rooms were closed as we were given disabled room outside the kitchen doors at first as we had requested a room on the ground floor, when we asked to move we were given smaller rooms in the garden, this time there was a dog that barked constantly in one of the rooms. |
7.5 |
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Antonio
With friends
Chicago,
United States of America
March 27, 2009
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clean comfortable modern, great deal for the price! The breakfast was top notch. Staff was great. Could have been excellent if i had seen more smiles. |
9.5 |
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Evgeniy
Young couple
Dublin,
Ireland
March 20, 2009
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the bed was comfortable, good ventilation, area and breakfest. room services is very limited. also, when paying cash you would expact you will not have all change, as stuff just round to nearest 10 (I was not receive 1.5 euro, which I was ready to leave as tips) |
6 |
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David
Mature couple
halstead,
United Kingdom
March 19, 2009
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we were impressed by all aspects of this hotel. Position of it was great for sightseeing. Friendly,efficient, clean, comfortable |
10 |
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Keven
Mature couple
Ipswicch,
United Kingdom
March 15, 2009
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The staff were very helpful, the breakfasts superb,It was further than 10 mins walk to San Marco but that was reflected in the price compared with other hotels near the centre and the location was peaceful. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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