Best Western Premier Hotel Sant'Elena

O quarto era confotável e limpo, o café da manhã muito bom e a localização, apesar de um pouco distante do centro, muito agradável.

Localização: local calmo, longe da confusão e com facilidade de acesso ao centro

Simpatia dos funcionários; cozinha 24 horas por dia e todos os dias

Local tranquilo, funcionários atenciosos, pequeno almoço, quarto confortável, etc...

Poderiam indicar com mais precisão a distância ao centro de Veneza, são mesmo cerca de 20 minutos a pé à Praça de S. Marcos, e melhorar as indicações sobre as linhas de Vaporeto.

Tudo correu dentro do esperado. Não me surpreendi em nada.

No site, o item sobre como chegar ao hotel deveria trazer maiores informações sobre a linha do vaporreto a partir nao somento de Venezia-Leco, mas também da Piazzale de Roma.

O quarto era confortável e com uma decoração suave, contráriamente ao que havia visto em outros hotéis em Veneza.

A sala das refeições e o serviço é bastante "pobre".

Not service minded staff, poor facilities and little selection on the menue.

Saff were well trained and the hotel was clean

It was a very modern hotel in Venice. Most hotels in Venice are old fashioned.

location and the modern, tasteful interior + sherban makes the most beautiful looking cappucino - see http://fringephenomena.com/fringe_film_21.html

the sewerage smell in our room (413), especially noticable on entering. the staff tried to disguise it with a spray, but that only added an extra smell. pity, i hope they managed to resolve the problem.

The hotel is very nice and upscale. The rooms were large and very comfortable.

We had a problem bringing our luggage from the the river taxi into the hotel.

We found the staff very helpful, they all spoke english. The breakfast was excellent, staff efficient and courteous. The carpet in our room needed to be renewed. it was dirty and worn.

Just the carpet in our room. Everything else was fine.

Excellent hotel overall. Room excellent with comfy bed,good shower,and crisp white linen. Good location away from the crowds but still very convenient, The no 1 waterbus was brilliant.

Orange Juice need to be served cool.otherwise breakfast was very good.

The hotel was situated in a perfect location for us - quiet, but close enough to the centre to walk and very close to a multi route vaporetto stop. The rooms were very clean, pleasantly furnished and well equipped.

The breakfast was poor - we would have expected a little more choice and quality in a 4 star - the orange juice was watered down so much it tasted like water (we did not have dinner at the hotel)