Hotel Virgilio

breakfast, small tripple-room very small bath-room

The service was appalling - on arrival we (3 of us, travelling on business) were told that we would all have to change rooms the following day because they had overbooked, basically. It was immensely inconvenient as this fell on a busy work day for us, but the hotel staff were completely unapologetic about it.

I found that the hotel, although modest, was perfectly acceptable - the bedrooms had airconditioning, the beds were very comfortable, and the breakfast was adequate.

I think that the booking system needs improvement - I had a confirmed reservation for a single room for 2 nights, but due to non-availability I was given a family room for the first night and then required to move to a new room which meant that I couldn't unpack properly until the second day. However the staff were very apologetic and offered to move my luggage for me, although I declined this offer.

the room was very small - it would be perfect for one person and one bed and it was very loudly

We transferred to a sister Hotel, The Palladium, because the air conditioning at the Virgilio had broken down. My remarks therefore refer to the Palladium. The Virgilio arranged the transfer and everything went smoothly.

It was not easy to get a drink from the hotel bar as they were short of staff.

brakfast, airconditioning, bed

The Hotel gave us a room which was actually an apartment wing.They had used it as a storage facility for the extra beds,cupboards, shelves, blankets and towels.It did not have a hotel envoirment.The sheets were stained and there were insects all over the place.The AC units took ages to cool down.The TV was not working properly nor was the telephone.The wing was an annex to the main hotel and the passage in front of the door was dark and creepy.The keys were difficult to use too.

good location, good breakfast

cramped room, poor Internet service

Localization, room cleaness

be carefull with taxi drivers they recommend, we almost lost our flight because of his delay and he had no conditions to drive, almot hit twice a car, the wireless is not good, should be free.

The location was nice. They provided a cot for our baby. The reception staff was really helpful and pleasant. The room was nice and reasonable comfortable.

Our room had some smell problems. The bathroom smelt like sewer, and when someone smoked in the nearby room or hallway our room smelled like they were in with us. Although as a non-smoking room it was free of a smoke smell otherwise. There was not any AC so with the window open we had to have the noise from the street. The breakfast was only fair.

Helpful reception staff

Room was a bit cramped.

Quiet Rooms