Hotel Il Mercante di Venezia  

Hotel is located close to the train/bus station and near a main street; some staff very helpful; breakfast included (although not extensive).

Hotel is dirty; bad smell exists in hallways and lower floor where breakfast is served; no elevator; odd shower doors leading to water on floor; expensive for the poor quality of the hotel; some staff aloof to problems noted. I would never stay here again.

The reception staff was helpful and knowledgeable, making great suggestions about dining and how to travel to the airport. The breakfast was excellent; I especially loved the Cappuccino machine! The location was perfect.

Our room was small, but we chose the economy double. I imagine the other double rooms are larger. You have to walk down a small alley to find the hotel.

Convenient location

The room was very small

Location near the train station. Very friendly service. A special thanks to Ms.Fabiola

Hotel is hidden from the main street (could use some signage from a main street). Hotel rooms are run down with cracked floor tiles. Breakfast hall very cramped.

The Decor was really great. It gave a real atmosphere of old Venice. Fabric covered walls, Murano glass lamps, etc. etc. And, the staff were wonderful!

Nothing actually. It met and exceeded our expectations all around.

The breakfast.

The reception guy on 27th Feb.night is not very friendly. The room is very small for two people to live in.

good location for train, bus, vaporettos, easy to find. quiet hotel with friendly staff good value for the price. we would stay here again

all the aspects of my stay have been good...

Location is very very near to the train station, which helps you not to drag your luggage for a long way on the cobble stones. The staff is very good and very nice that he gave us a room with combined bathroom eventhough we booked a room with external bathroom. The hotel should get more stars if they provide free wifi for their customers and varied their breakfast. Everything else is excellent,(the cleanliness, the location and the staffs.)

Expensive Charged wifi service and very limited choices of breakfast. Please provide free wifi and you will get more rating and more young travellers/backpackers.

close location to train station, easy access and the convenient.

small lobby and entrance, old decoration and beds.

Staffs are friendly and helping.

The room we stayed was so small and you need to keep your trolly bags on your bed if you want to move around in the room.

breakfast and stuff

no internet

location

its address needs to well announced, as the name of their street and on of the avenue which is far are same. SO, one gets confused.

It was a great hotel.Very friendly and helpful staff.It has very clean room.The position with the city was very good.I Definitely stay there again when I go back to venice

The location was good with regards to water-taxi from Marco Polo Airport, the train station as well as the People Mover for the cruise transfers. It was also in a very lively spot on the island.

It was a little noise as it seemed to be a walk-through for many other facilities and people who passed by were very loud.

Nice clean room

Kitchen next to room very loud in morning

not freewifi

The hotel staff were excellent. The location is very good.

Very helpful staff and great location near to rail station. Comfortable, attractive rooms.

Breafast room a little small. Maybe a few extra signs would help guests find the tiny lane that leads to the hotel. I guess that is just Venice.

good location, near to railway station The hotel is quite small and in a very narrow street, but the room inside is ok

Room is very small

The staff was very helpful and informative. The location was great, just off the grand canal, a 6 minute walk from the bus terminal, 15 minute walk to Basilica di San Marcos, lots of shopping and easy eating right down the street. Decor was "cute".

Sometimes noisy passengers at night, but off the "main drag".

Friendly staff, let us choose which room we want to stay.

There are no lifts and breakfast was simple. If you are looking for a good spread of breakfast, then this is not the place for you.

Hotel location is good although it is in a very narrow street.

Directions given on the site are not accurate.

Everything was excellent. I love it and if I would have the opportunity, i will return at the same hotel.

Very good hotel with the best location near the train and bus station. The staff was very nice and helpfull, specially the qute girl that welcomed us in the reception. Clean and nice rooms.