Hotel Imperiale

Et velrenoveret hotel i gammel stil med en lækker morgen buffet ud over normal italiensk standard. God beliggenhed tæt på den spanske trappe og andre seværdigheder i gåafstand. Efter værelsesskift p.gr.a. fejl fra receptionen et flot stort værelse med stort badeværelse. 1. nats værelse et "børneværelse" under normal størrelse.

Meget uproffessionel håndtering fra receptionen af manglende værelse ved ankomst på trods af booking 2 mdr. før. Hotellet foreslog andet hotel 1.nat, hvilket jeg nægtede. Fik et "børneværelse" kl. 18.00 4 timer efter ankomst. Nyt acceptabelt værelse følgende nætter og pæn behandling af andre ansatte i receptionen end oprindelig receptionist, som burde lære hvad ordet "service" betyder.

Vi blev mødt af meget venligt og hjælpsomt personale. Vores værelse var var helt i top, og beliggenheden ideel. Man vil formentlig altid opleve at morgenmaden er anderledes end den man selv foretrækker, men det kan sagtens overleves i 3 dage. Der var både, brød, croissants, brød, frugt, youghurt, pålæg og te, kaffe og kakao. Det var udemærket.

Det var et venligt imødekommende personale. Pænt og rent. God beliggenhed i Rom.

Morgenmaden kunne være en anselse bedre. Der var ikke nogen variation. Røræg var kold og bacon også. ( Hver dag... ) Brødet tørt.

Indretning, personale, diskretion, venlighed, ikke påtrængende

Set med danske øjne kunne man godt tænke sig et større udvalg af brød til morgen buffeten i stedet for de mange kager

Det er udmærket hotel med en fremragende beliggenhed og en god renlighed, Morgenmaden kunne dog godt være mere inspirerende.

Ansæt en kok med mere indsigt i morgenmads fremstilling

The only positive is the location

Everything

It was ideally situated for a trip to visit Rome. The staff were very obliging.

The first room we were given was very small and awkwardly laid out. Not worthy of a 4* hotel. We complained and were given a much better room with a living room, but which suffered tremendous noise in the early mornings from refuse collection. Do these hotels give Booking.com their poorest rooms? Breakfast was not good, in particular the bread quality and the scrambled eggs. The dining room must open earlier for those going on trips or with early flights or else a proper breakfast in room with coffee/tea must be provided.

staff was great. included breakfast was also well done. location in Rome is amazingly close to all the sites and great shopping

our room was at the front of the hotel and intolerably noisy even with the shutters down. the bed was also quite uncomfortable.

The location was excellent, only a few seconds to the metro. The staff was very helpful--both the Concierge and front desk. The helped us immensely by arranging for a more convenient pick up location at for our rental car. Double paned windows reduced street noise. Overall, very happy.

Location in Rome

Spa was charged at 25 euros an hour something that is not mentioned in the website, internet should be free for a 4* hotel, breakfeast very disappointing, hotel staff not very friendly.

Friendly Hotel Staff and the Breakfastbuffet, close, the proximity into the city

The convenience of location for site seeing

On a busy noisy avenue. Had we known, would have chosen room at back of hotel. ( In fairness, We did have the choice but were not aware of how busy the road actually was).

My stay at the hotel Imperiale was very comfortable. I have spent 2 days out of 3 without my luggage, because Alitalia's fault. All hotel's staff was very friendly, warm and helpful. I would like to mention Mr. Joseph, the consierge, and front desk Paolo and Massimo. Thanks to all of them.

The view from the window was not great.