Hotel Imperiale

前台服务态度很好, 值得表扬.

房间清洁卫生极差,三人间的第三张根本不是床, 是沙发.

The only positive is the location

Everything

It was ideally situated for a trip to visit Rome. The staff were very obliging.

The first room we were given was very small and awkwardly laid out. Not worthy of a 4* hotel. We complained and were given a much better room with a living room, but which suffered tremendous noise in the early mornings from refuse collection. Do these hotels give Booking.com their poorest rooms? Breakfast was not good, in particular the bread quality and the scrambled eggs. The dining room must open earlier for those going on trips or with early flights or else a proper breakfast in room with coffee/tea must be provided.

staff was great. included breakfast was also well done. location in Rome is amazingly close to all the sites and great shopping

our room was at the front of the hotel and intolerably noisy even with the shutters down. the bed was also quite uncomfortable.

The location was excellent, only a few seconds to the metro. The staff was very helpful--both the Concierge and front desk. The helped us immensely by arranging for a more convenient pick up location at for our rental car. Double paned windows reduced street noise. Overall, very happy.

Location in Rome

Spa was charged at 25 euros an hour something that is not mentioned in the website, internet should be free for a 4* hotel, breakfeast very disappointing, hotel staff not very friendly.

Friendly Hotel Staff and the Breakfastbuffet, close, the proximity into the city

The convenience of location for site seeing

On a busy noisy avenue. Had we known, would have chosen room at back of hotel. ( In fairness, We did have the choice but were not aware of how busy the road actually was).

My stay at the hotel Imperiale was very comfortable. I have spent 2 days out of 3 without my luggage, because Alitalia's fault. All hotel's staff was very friendly, warm and helpful. I would like to mention Mr. Joseph, the consierge, and front desk Paolo and Massimo. Thanks to all of them.

The view from the window was not great.

The location was good and the staff were helpful and polite.

The room was very dark (two small windows high up on the wall).

It was a great location. The hotel was minutes aways from most of the sigthseeing such as Spanish Steps (Piazza de Spana) & Trevi's Fountain (Fontana di Trevi). The metro station is located steps away from the hotel. I also like the variety of food they offered for breakfast, it was good and enought to eat before going out in the city.

very good location and excellent faciliies

breakfasts could have been better eg fresh fruit rather than tinned fruit

good location

The beds were very hard and the room was not spotless. The floor in the bathroom looked like it had not been cleaned and had spots around the tolet.