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Via Del Viminale 19, Central Station, 00184 Rome, Italy – Show map
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1773 verified reviews
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Hotel Impero's staff speaks: Chinese, Italian
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Food & Drink
WiFi is available in public areas and costs EUR 5 per hour.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 30 per day.
Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
Up to two children under 3 years stay free of charge in a crib.
Up to two children from 6 to 10 year are charged 50 % of the room stay per night per person for extra beds.
Up to two older children or adults are charged EUR 62 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1773 reviews
Value for money
Show reviews from:
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Hotel Serena is set within walking distance of Termini Train Station, which is just around the corner. The area offers many typical restaurants.
Score from 1550 reviews Very good
De ligging van de kamer met balkon.
Handy location Fair service
Room felt like a student dorm Limited breakfast Slightly shabby district Over-priced for what you get
Roof top garden Cleanliness Location Quiet Good size bathroom
Close to termini station within walking distance, clean
Bed was a bit uncomfortable,
Hotel Staff was friendly and very helpful, especially front desk folks
there was a noticable "smell" when you enter. Hard to describe but it was like a "stale" smell
Day time receptionist was very very friendly and kind while the cute one was rude! Very rude.
Rip off for money paid. 144 euros is too much! You can get a better spacious room in the same street for much less.
Great location, good spot to explore all the sights of Rome.
The Coffee is not good.
Small showers, no fitness room, limited breakfast variety which was the same every day.
Good room, great location, all the staffs are kind and helpful! I recommend this hotel!
Cleanliness and friendly, good humoured staff. Very good for 3 star hotel. Location was excellent.
No complaints. It was a 3star hotel. Oh, one thing! Perhaps some more fresh fruit for breakfast.
Balcony, Breakfast, Staff, WiFi, quiet even though in downtown Rome, restaurants right on the same street, near bus and train station, good A/C
room and shower were a bit small
The beds were very comfortable and the room clean. Location was great and the breakfast satisfactory. The rooftop area was very nice with great views.
Although the bathroom was modern and clean the storage and counter space was limited. Also there was no bath. Similarly the storage in the room was very limited. The cost was quite high for the type of accommodation.
The room was very nice, loved the material on walls, it was comfortable
My husband said the breakfast could have been better , I thought it was fine .
The staff were excellent with a special kudos to Simon on the front desk. The location in Rome is excellent for everything and a real bonus for those who like to walk and explore. Hotel is quite comfortable, soundproof and clean. We recommend the Impero and would gladly stay there again.
The toaster in the dining room should be retired.
Hairdryer in room kept switching off.
Location excellent for Termini, hop-on hop-off buses, close to bus stops, close to good cafes and restaurants. Great roof garden to sit and relax. Rooms basic but adequate. Beds very comfortable. Room very quiet.
Breakfast very basic and low quality of food items. Staff not visible to assist and not keen to engage with guests. Kitchen directly off restaurant and very noisy (chattering staff and open door). Room view directly onto private residence windows.
Staff friendly, room spacious and clean, comfortable, breakfast good, has a great roof terrace with comfortable outdoor furniture, location great, easy access to rail/bus and attractions. good restaurants all around
Wi-fi not great, had to be in hallway/lounge area - could not access in room
hotel is in a great spot, clean, friendly and nice restaurants in the area. Breakfast collection very nice.
Bed very unfortable, no hot water day we left, staff unfriendly, breakfast ordinary,
Lovely breakfast. Simone very helpful convenience to all transport excellent convenience of English speaking staff molto bene
No bathroom on ground floor.
Stunning Hotel in a great location. Close to shops, restaurants, Rome Metro, bus stops and city tour bus. Plenty of historical landmarks within walking distance. Hotel was immaculate and had a great 17/18th centuary vibe. Staff were unobtrusive but very approachable and helpful.
We had the quadruple room and my husband and I slept on the sofa bed. There were a couple of broken springs in the matress. However this is a very minor complaint as it did not keep us from sleeping.
hotel dirty staff rude foreign owners did not have good management. for 30 Euros more we went to a 4 Star Hotel We were booked for 7 nights and changed hotels after 3 nights. the WORST hotel we have stayed in.
The room was clean. The hotel was in very good location, short walk from Metro lines. The hotel was surrounding by shops ans restaurants.
We got the room on the rooftop so we don't have wifi. Apart from having rooftop in front of the room, I don't like that our room was isolated from others. Moreover the facilities in bathroom were missing or dysfunctional.
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