Intercontinental De La Ville Rome

Excellent staff - from bellboy, doorman, great concierge, reception staff,cleaning staff etc

Every little thing was extra cost. Really annoying. Should include breakfast, and internet in one price - not extra expensive for every addon.

Excellent location and over all was clean with that good old charm about it.

Would not have the room we ended up with again , the noise of running water all night and bathroom very small

location

not good enough to classify as 5 star.

It was a fine upscale business class hotel. Not a great vacation/family oriented experience.

The concierge desk was not helpful, dismissive, and in the end quite dissappointing. This was over several attempts. The A/C was not real good and it was very hot in Rome which made sleeping less the perfect.

Claiming to be 5 star but in my view the staff are down right rude especially the bell boys who feel that we owe them a living. They have an attitude problems and perhaps a racial one. Very dissatisfied with the bell boys.

Very pleasant and helpful staff. Excellent central location at top of Spanish steps. Ideal for sight seeing and shopping.

Noise from the room above at night time.

The good location

The hotel is old my luxury room was very small, I think the price rates are very high but the facilities, rooms etc are not similar like in another intercontinental hotel. During the night I heard different kind of noise specially a machine noise during the night.

i didnt like it.

The staff needs to be teached how to deal and treat costmers.

excellent staff, location

room walls dirty, everything chargeable, at 415 euro per night they should have included breakfast and internet access.

near spqnish steps and the conceurge

house keeping very bad

Great location, staff friendly and caring, rooms somewhat small, but this is centre of Rome!

Overpriced, but again, this is centre of Rome!

Convenient location

Having stayed at the hotel in the past, I was very dissappointed this time. The room was very small. We were not allocated the room we booked and the staff were indifferent in manner to the point of surly. There was significant disruption in the lobby from building work and the area was very dirty. All in all, I felt the stay was a waste of money. I would not choose to stay at this hotel...

We had a lovely corner room on the top floor of the hotel with 2 windows it is worth asking for a corner room as the views across the city were lovely. Our bathroom was small but clean.The hotel has a lovely terrace and the decor in the hotel is lovely. It is expensive to have breakfast or a drink in the hotel.