Hotel Isa  

Dejlig Morgenmadbuffet med kaffe og æg efter eget ønske, Super betjening og flot udsigt. Receptionisterne var gode til engelsk og hjælpsomme. Værelset var fint og hyggeligt. På badeværelset kunne Udsugning havde være bedre. Hotellet ligger dejligt centralt placeret, let adgang til fods til alt..

Pænt møbleret værelse lækkert badeværelse super dejligt med tagterrasse

Igen har vi boet på Isa med stor tilfredshed. Super betjening og fabelagtig udsigt fra tagterassen både til lækker morgenmad og en mojito sidst på aftenen. Ren afslapning og vigtigt med aircon, når man efter en lang varm dag med shopping og roms mange kulturelle og historiske oplevelser vender hjem på hotellet. Vi kommer igen næste år.

Den lille balkon vi havde og morgenmed ude i det fri super

meget lyt som så mange andre hotel

Venlige og smilende rengørings damer. Receptionisterne var gode til engelsk og havde styr på hvad vi bad om hjælp til. Dejlig morgen buffet og meget fin udsigt til Peters Kirken.

Receptionister måtte gerne være lidt mere varme og smilende. Vedmorgenbuffen savnede vi lidt info på først dag om alle de gode ting de kunne tilbyde som fx:friske omletter, friskpresset juice, og frisklavet cappucino, latte m.m.

Room 505, a double superior suite was spacious and beautiful with 2 balconies and comfortable accommodations. The rooftop dining and lounge has awesome views and excellent service.

Room service was excellent

There are four Exclusive rooms in the hotel, the two on the 5th floor are excellent with an OK jaccuzi, the other two on the second floor have a baby-size bath and much lover quality - do not fall for that! Receptionists are extremely hostile towards people who refuse to settle for the second floor room - you become persona non grata with all your "exclusive" reservation. In general - buyer beware!

Very friendly and helpful staff at the front desk and restaurant, elegant public areas, nice breakfast

No drawers or closets or hangers in the room so it was hard to keep things neat, esp as the room was quite small. Housekeeping didn't vacuum regularly (felt stuff beneath my feet after a few days) or replace toiletries like tissues or lotion. The wireless was very unreliable.

The location.

The room was extremeley small and the service was average.

Very helpful and excellent staff! Good location!

This was a very modern hotel with all the amenities that you would would find in a upscale hotel. The staff were very accommodating and helpful.

Overall it is a fairly good hotel in a very good location. First impressions were that it was a bit shabby but over the 3 days it sort of grew on us. The roof terrace is nice for breakfast which if you avoid some of the less high quality items in the buffet and stick with the freshly made omelettes and coffee is perfectly acceptable. Biggest disappointment was that despite specifically reserving a double they put us in a nasty twin room with the beds squeezed together in middle of room and when we complained the receptionist tried to fob us off that this was normal. But to be fair they gave us a better room the next night and the other reception staff were all good as were staff generally. With a refurb by a better interior designer this could be a really nice hotel.

The hotel is showing it's age and needs a refurb.

The roof terrace for breakfast was a lovely way to start the day and the breakfast was a buffet with a very good selection. The staff were extremely efficient and friendly and had very good english. The triple room with a double and a single was an excellent size. The double was small but well designed and had a little balcony over an internal courtyard.

*Only* fault was our door was left unlocked and ajar by the cleaning staff one day. The drink and food on the roof terrace in the evening was expensive.