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Newest reviews for Best Western Jet Hotel

  • Kris
      Australia
    August 13, 2014

    The owner was really helpfull.

    The location.... the hotel.... the food.... the service...

    3.3

  • Anonymous
      Finland
    August 9, 2014

    Staff was quite friendly and the room was not dirty, that's about it.... Ristorante La Ruota closeby was excellent, which was good since it was the only available place to have dinner in reasonable distance.

    The neighbourhood very unpleasant, the smell all around the hotel was terrible, the pool area was dirty and very uninviting. The room for 4 persons was dark and gloomy, the bunk bed supporting post was broken, the toilet/bathroom door was broken, minibar fridge was broken, the TV antenna cable and remote control were broken... One really has to wonder how this place can be rated with four stars, considering the usual standard of Best Western hotels ... 5 nights booked and paid in advance, but left after 1 night to another hotel! Never again this place!

    3.3

  • Freddie
      Denmark
    July 30, 2014

    The breakfast was OK. The staff were friendly.

    Everything else. It needs a complete refit.

    4.2

  • Anonymous
      United States of America
    July 26, 2014

    The service was good .

    The rooms were smaller than what the website pictures displayed. Old out dated room with old fashion room key that had a heavy bell on it. No surrounding restaurants.

    4.2

  • Anonymous
      Poland
    July 23, 2014

    airport proximity facilities terasse

    old style breakfast

    6.7

  • Timothy
      United States of America
    July 20, 2014

    Eating advise

    Poor Wi-Fi

    5.8

  • Anonymous
      Switzerland
    July 20, 2014

    Location + parking

    Service + wifi

    5

  • Colin
      United Kingdom
    July 17, 2014

    Lovely pool area. Some very good and reasonable restaurants within walking distance. Breakfast was excellent.

    Air con was not very efficient. Free Shuttle bus only runs in morning so be prepared to pay for taxi on arrival, approx 20 euro.

    7.5

  • Paulo
      Portugal
    July 8, 2014

    The staff solved quickly the noisy neighbours nxt to my room, by asking them to be quite.

    Rooms not very well sound insulated. Be careful with loud people next to your room.

    5.8

  • Anja
      Switzerland
    June 24, 2014

    Breakfast (booked extra) was very good Staff was friendly

    Unfortunately we can not use the pool because it was so overcrowded. Also music there was too loud.

    5.4

  • Anonymous
      Italy
    June 23, 2014

    Nice pool and very nice barman. Very nice buffet breakfast. A restaurant nearby that delivers to the hotel (there is no restaurant at this hotel).

    No shuttle service after 11 A.M. (unfortunately they don't tell you that when you book the hotel)They only have 3 shuttles to the airport in the morning, if you arrive after 11 am you have to take a taxi (ours cost €25.00) and we expressly booked this hotel because they claimed to have shuttle service to the airport (extremely disappointing). Two tv's in a room for 3 but neither remote worked. Extremely annoying step up and down into the bathroom (very dangerous for everyone), and another step up and down into the shower (again extremely dangerous).

    8.3

  • Ian
      United Kingdom
    June 15, 2014

    Secure parking

    Awful location

    4.6

  • Anonymous
      Armenia
    June 4, 2014

    We liked the breakfast and the free parking

    Rooms were a bit small

    7.9

  • Suzana
      Malta
    June 3, 2014

    Everything was great, food as well

    I didn't like transport between airport and hotel. We had to choose or train or taxi. Train every 4 hours and taxi very expensive. So to get airport on time we had to pay taxi.

    10

  • Ian
      United Kingdom
    June 3, 2014

    Only stayed one night after arriving late to Italy on a flight great family room. good breakfast ideal for what we wanted.

    7.1

  • Lucille
      Italy
    June 3, 2014

    Night receptionist and bell boy, Kofi, were excellent! Very friendly and helpful. Breakfast was great! Great selection and the set-up was wonderful.

    No free transportation after 815am. Had to pay 35 Euros from airport! I would have paid for a higher priced hotel with free transportation. Other guests from US stated the same. Also, no food in the evening....not even a vending machine!

    7.9

  • Urša
      Slovenia
    May 20, 2014

    The hotel is lying on booking.com They offer and option for smoking or nonsmoking rooms.In reality they have only nonsmking.They also offer an option to choose a room with baththub,room with baththub also doesnt exist. At the time of the arrivel they asked us what kind of bed do we want...like we wouldnt already chose it on the booking. 4 times there was no water for at least half an hour, it happend at night and also in the morning...i recommend to fill few bottels of water when it works in case you get stuck full of soap under the shower...which happend to us.when water is most necessary.There is absolutely no sound proof.Its impossible to sleep longer than 7.30. cause of the noise.Cleanning lady knocked on the door although there was a DO NOT DISTURB hanged on the door.Swimming pool outside is dirty and half empty. Wifi is poor but is at least the only thing that kinnda works. The stuff was kind.

    3.3

  • Robert
      United States of America
    May 18, 2014

    The location (near airport) the ultra friendly staff...the shuttle service...the bright colors (cheerful) in room...the really good breakfast & dining ambience - the nearby fine restaurant

    The neighborhood was less than attractive - functional/businesslike I'd say..

    9.6

  • Anonymous
      Canada
    May 18, 2014

    Free parking with good sized lot, not easy to find in Europe, especially Italy

    Room was small, check in was a bit late (1400 hrs)

    7.1

  • Nanang
      Indonesia
    May 10, 2014

    10 minutes from airport

    away from public transport

    5.4

  • Beate
      Germany
    May 7, 2014

    The price for a family-room was fair. The room was spotless clean, no bad smell, very clean bathroom with shower. Two fridges ! Very well maintained garden. For breakfast they had a buffet with something for every taste - they even offered fresh cappuccino, fresh bread, yoghurt, fruits, juices, …….. Altogether a very good price for 4 persons to stay near the airport.

    For 4 people the bathroom was very small, but okay.

    7.5

  • Marko
      Estonia
    March 23, 2014

    I loved all the staff in there, they were very helpful and kind! I will definitely use the same hotel next time!

    10

  • Robert
      Australia
    February 25, 2014

    Compliments to all the staff.

    9.2

  • Anonymous
      United States of America
    February 25, 2014

    Location is close to all.

    Front desk staff is poor

    7.1

  • Rainer
      Australia
    January 23, 2014

    Location near Malpensa airport

    Information in the website is wrong, there is no shuttle service offered, and taxi is expensive to the airport

    5

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