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NH Excelsior
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언제 NH Excelsior호텔에서 숙박을 원하십니까?
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이용 후기
266
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고객 이용후기
이용 후기는 언어별 날짜별로 정렬되며 최대 25 건의 이용 후기가 한 페이지당 표시됩니다.
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Dimitrios
친구 동반
larissa,
그리스
2009년 11월 8일 일
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τηιS was one of the best hotels I have been stayed to.congratulations to the stuff. |
10 |
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Dennis
장년 커플
Anaheim Hills, CA,
미국
2009년 10월 29일 목
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The staff was very helpful in answering questions regarding the bus schecule. We selected the hotel because of the location across from the bus station for our return trip to Florence. Breakfast was enjoyable. |
10 |
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Joseph
장년 커플
Fairy Meadow,
호주
2009년 10월 28일 수
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The hotel staf were very helpfull with local information,very good breakfast selection and an excellant transport hub location easy walking distances to major attractions the only down side is a little noisey, windows need to be more sound proof The street noise outside. |
10 |
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Catherine
장년 커플
Dublin,
아일랜드
2009년 10월 27일 화
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It was convenient to the sights in Siena,beside bus stop We asked for a room with a view which we were given however all buses stopped outside and it was noisy at nighttime outside |
7 |
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익명
장년 커플
미국
2009년 10월 20일 화
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Location The person who checked us in discovered our reservation was for one person, not two, as we thought we had reserved. He was not friendly and acted like we were just trying to scam the hotel (we did pay extra for two persons). We arrived at around 10 P.M. after dragging our bags for thirty minutes (it was not close to the train station). He seemed dismissive because we looked like weary travelers, not worthy of the establishment. |
6.5 |
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Steve
장년 커플
Florence,
미국
2009년 10월 20일 화
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I like the location of the hotel. Also, there was one hotel staff girl who was a tremendous help with planning our days. The bed was not that comfortable. |
9.5 |
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Dawn
친구 동반
Schneckenhausen,
독일
2009년 10월 16일 금
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Reception staff was fabulous upon check-in and every encounter, Elisa was so helpful. Rooms and hotel were modern, well-decorated and clean. Not a bad walk from city center and directly across from long-distance bus terminal. Restaurant had excellent food for dinner and breakfast area was spacious with a good selection. |
9 |
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Mika
만 12세 이하 어린이를 동반한 가족
Helsinki,
핀란드
2009년 10월 13일 화
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Excellent location, nice breakfast. 5 parkingplaces in front of the hotel, and the streetparking was a bit limited |
7.5 |
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Adam
젊은 커플
Cottonwood,
미국
2009년 10월 10일 토
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The hotel is located across the street from the bus station. The room was very clean and the bed was comfortable. Also the included American breakfast was a nice change. |
10 |
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익명
젊은 커플
이탈리아
2009년 9월 29일 화
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I enjoyed the position, the room was clean and quite big.... I think nothing special about this hotel, for a 4 stars hotel my expectation was different....the breakfast not so good... |
6.5 |
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Maria
장년 커플
London,
영국
2009년 9월 10일 목
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Location, cleanliness of room |
9.5 |
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Joanne
젊은 커플
Belfast,
영국
2009년 9월 10일 목
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The location was excellent, across the road from the bus station and within walking distance of all main attractions in beautiful Sienna. Breakfast was very good and of a high standard although staff were thin on the ground at this time. I even managed to get Special K with skimmed milk! Our first impression was horrendous. A male member of reception staff would barely look at us never mind smile or welcome us. He was beyond rude and a female colleague looking on was no better. No welcome, basic information in relation to breakfast & facilities, nothing. Staff training is a must here as customer care and manners obviously did not come naturally to these particular members of reception staff who undoubtedly have key roles to play. I did try unsuccessfully to break the ice a number of times as I didn't want it to set a precedent for our stay- thankfully it didn't. The wonderful sights, food and people of Sienna won us over in no time! |
6.5 |
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익명
젊은 커플
영국
2009년 9월 9일 수
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Smoking rooms available, good service, good breakfast, very clean and close to Il Campo |
8.5 |
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Beth
친구 동반
Townsville,
호주
2009년 9월 9일 수
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Everything. Staff were very professional and helpful. The rooms were gorgeous. The bathroom was large. Water pressure in the shower was great! The location of the motel was perfect - within walking distance to most sites. (Once we orientated ourselves properly). Buffet breakfast was lovely. |
10 |
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Marcos
젊은 커플
Luxembourg,
룩셈부르크
2009년 9월 3일 목
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Very good room, great breakfast and close to city center |
8.5 |
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익명
젊은 커플
영국
2009년 9월 3일 목
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Great Hotel. Good Location for seeing the City. |
9 |
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Mrs
친구 동반
Southampton,
영국
2009년 9월 2일 수
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We had a lovely balcony view, the breakfast was lovely, staff were helpful, good service and it was a great location. Also handy for buses. Would have liked tea and coffee facilities in room. |
10 |
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Ainhoa
젊은 커플
Co.Tipperary,
아일랜드
2009년 9월 2일 수
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I liked that the hotel was very central. Also that the staff was very nice and helpful. The hotel itself was very nicely design. |
10 |
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익명
친구 동반
이탈리아
2009년 9월 2일 수
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The receptionist were extremely helpful and nice. Thanks to Elisa. With her help, we had a very nice dinner on Saturday evening. In addition, the place of the hotel is good. The breakfast is nice. |
9 |
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Ralph
장년 커플
Shingle Springs,
미국
2009년 8월 31일 월
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The hotel had an excellent location. Very nice room. Great for bus transportation. |
10 |
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Siu
젊은 커플
TUNG CHUNG,
홍콩
2009년 8월 24일 월
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Good location (near bus stop) and good breakfast, clean and comfort no wifi |
7 |
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익명
젊은 커플
영국
2009년 8월 21일 금
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This hotel was very close to the centre without being so close that noise was a problem. The hotel itself doesn't have parking however limited free parking is available a short walk away.Having air conditioning is also a huge benefit as smaller hotels in the city do not have this facility which would make your stay very uncomfortable. The staff at the hotel are very helpful and speak good english. Breakfast was limited but adequate. |
9 |
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익명
친구 동반
덴마크
2009년 8월 18일 화
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clean room, good service. poor internet, should be free for guests |
8.5 |
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Bojan
젊은 커플
Zagreb,
크로아티아
2009년 8월 18일 화
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The hotel is a beautiful building in itself. Well decorated interior. Big and well decorated rooms with nice furniture. Excellent breakfast. Proximity to the old town, It really is a 10 minute stroll to Campo. Would recommend it. The fact that the sheets were dirty when we arrived, but being late nobody was available, so we had to change them ourselves. Matresses were of a poor quality for a 4 star hotel (these days majority of Italian hotels have good quality hard matresses). Some of the staff at check in are great, the other part were very uninterested. Lack of hotel's parking space, even though there is public parking nearby but unatteneded. |
8 |
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Jose
만 12세 이상 자녀를 동반한 가족
El Paso Texas,
미국
2009년 8월 17일 월
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The front desk guy was terrible, we got a smoking room and the smell was terrible, air conditioned didnt work |
3.5 |
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