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NH Palermo
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When would you like to stay at the NH Palermo?
Top
Based on
221
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Zann
Young couple
Johannesburg,
South Africa
October 19, 2009
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Friendly, helpful staff, clean rooms Renovations made it a dusty and noisy stay. Shower was faulty |
6.5 |
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Marta
With friends
Riga,
Latvia
October 5, 2009
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available pool |
7.5 |
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Chris
With friends
Northampton,
United Kingdom
September 23, 2009
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Lovely room, breakfast excellent Car parking, staff not overly helpful, pool not always open |
6.5 |
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Karen
Mature couple
EDINBURGH,
United Kingdom
September 19, 2009
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excellent buffet breakfast; pool was welcome haven after sightseeing now table and chairs on balcony |
7.5 |
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Michael
Solo traveller
shoreham by sea,
United Kingdom
September 9, 2009
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The pool was nice but the room was very out of date carpet on wall, bathroom needed updating badly. Good position for sight seeing. Breakfast was good. |
4.5 |
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Elena
With friends
Moscow,
Russian Federation
September 7, 2009
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Location was ok, swimmimg pool is nice during hpt summer, breakfasts were good, staff of the hotel very helpfull Half of the hotel on reconstruction. Corridors very very shabby, there is a need to change carpeting and refurbish the walls and doors... |
6.5 |
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Paul
Mature couple
Bentleigh Victoria,
Australia
September 5, 2009
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It's location and aspect. Helpful desk staff in terms of orientation around Palermo. Swimming pool, when open. On two occassions, during a six day stay, access to hotel areas and services were restricted due to outside functions being held. The pool open and closed times seems to be a little sporadic and don't seem to make much sense. Closing the pool in the hottest part of the day seems illogical. |
7 |
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Philip
Mature couple
Bristol,
United Kingdom
September 3, 2009
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Nothing was too much of a problem for the staff. |
7.5 |
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Anna
Solo traveller
paris,
France
September 1, 2009
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swimming pool. nice breakfast with a wide choice. the room needs refurbishment. |
5.5 |
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Susan
Mature couple
offton, Ipswich,
United Kingdom
August 6, 2009
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Convenience of being near the train station The brochure in the room said you could get an early breakfast from 5am, which is what we needed as we were going for an early train. When we asked at reception were we go, they said no early breakfast, it started at 7am only. So we left without breakfast having paid for a B&B. |
6 |
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Mette
Family with older children
Amsterdam,
Netherlands
August 4, 2009
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we really liked the pool and the Jolly's location in Palermo is great too |
7 |
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Sofia
Family with young children
waltham cross,
United Kingdom
August 1, 2009
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The facilities at the hotel were .good,especially for families with children.Lots of outside space and the breakfast was varied.Excellent location ,near to the sights and transport Buying anything at the hotel is expensive.5 euros for a coke! |
7 |
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Eduardo
Young couple
milano,
Italy
July 31, 2009
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Brakfast and bathroom., easy access to city center.All palermo is very dirty so don't expect a pleasent walk towards down town. I know that the NH is a good quality hotel but this one in particular was in restauration and every thing is old from the Jolly hotel.The moust negative thing is the carpet very old and durty, but the room is ok bathroom is all in marbol and works ok, nesides that it's a good place , it has pool and breakfast is perfect, nice croissant's. |
5 |
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Karen
Family with older children
Copenhagen N,
Denmark
July 26, 2009
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the breakfast buffet, the swimming pool |
7.5 |
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Anonymous
Young couple
Italy
July 24, 2009
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fairly close to downtown. nothing else in particular, overall a rather disappointing experience. no air-condition in the room when we entered (29 degrees!) and waited over half an hour to get it fixed. room in poor condition and not very clean. sheets with holes in it. noise from the man at work (they are restructuring the hotel, but they did not close). Also spinning lesson very noisy in the afternoon. definitively not a 4 stars hotel like it claims to be. |
4 |
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Philip
Mature couple
Reading,
United Kingdom
July 22, 2009
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Set in a nicer part of the city away from the huslte & noise of the centre, the Hotel offered a bit more room and was relatively easy to find as a first timer entering the city by car. The bedroom was smallish but perfectly adequate for our 4 night stay.Pool was a real bonus for a quick dip. Breakfast buffet was excellent in range of choice and quality. Car Parking arrangements were a tad shoddy. There is a closed off parking area which attracts a daily charge but plenty of 'free' parking around the Hotel. The Car Park attendant wanted me to pay him to 'keep an eye' on my hire car in the free area Hm! |
8 |
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Anonymous
Young couple
France
July 21, 2009
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The swimming pool and breakfast are great! The bathroom was very old (mold in the bath) . Disturbing building works in the hotel (July 09) |
6.5 |
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Maria
With friends
Belas,
Portugal
July 8, 2009
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The breakfast was very good. The hotel is quite and very nice. |
7.5 |
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Maria
Family with young children
Langwarrin,
Australia
July 4, 2009
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The proximity of the hotel to the port, as well as the location of the hotel being just across the road from parkland and a bayside aspect that had wonderful views of the nearby mountains and the sea. The hotels pool was also a considerable plus, given the time of year that we visited, the pool was a welcome relief from the heat. Unfortunately its location in regards to the centre of the city. Being on the outskirts of Palermo meant that you had a reasonable walk to get to attractions of the city. As we were happy to walk, it was not a huge consideration for us, but other visitors may find this a limiting factor. In relation to the swimming pool, the only concern was the fact that the pool was all the one depth. It does not have a shallow or deep end. This made it more challenging for younger children as the depth was greater than they could manage. Small issue overall. |
7.5 |
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Anonymous
Young couple
United Kingdom
July 1, 2009
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When we first arrived very early the hotel staff found a room for us to check in to early. Although we booked a double through this website (and I had the confirm to show this) the hotel insisted the website told them we had booked twins and gave us to single beds. The worst thing was that the hotel swimming pool was supposed to be open until 7pm each night, but on both the Friday and Sat they closed it early for private functions. Additionally the pool was closed each day from 1pm-3pm, so you really didnt get much time at the pool. |
6 |
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Christine
Family with young children
Houston, Texas,
United States of America
June 20, 2009
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The staff, esp. Gaspare..is very helpful. Have stayed here several times since 2003. Excellent food esp. fine breakfast. Great food at dinner also. We were three generations traveling together and they met all our needs..from the six year old to the grandparents.The Mediterranean Sea is across the street. Spectacular location. Very nice pool on hotel grounds. No longer a Jolly..no shuttle to the center of the city.That shuttle was a real plus for tourists. Perhaps it will resume service in the future.. Hotel is renovating and going upscale. It will be beautiful when they are finished. |
10 |
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Raymond
Young couple
Ballyfermot, Dublin,
Ireland
June 11, 2009
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I liked leaving it. We paid up front so we were given a standard room... A very very low standard room. Myself and my pregnant wife had to walk about 100+ meters to the very last room with 3 single beds dispite booking a double room. The room was like a set from the TV show Dallas. Bright Orange sheets, chipwood furniture, bedside controls that looked like they came out of a ship on Star Trek. |
3 |
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Charlotta
Young couple
Göteborg,
Sweden
June 11, 2009
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The pool area was nice and the breakfast buffet was good. Parking outside was very convenient. The hotel staff was not very friendly and helpful. The superior room were very worned down with stained carpets and there was water leaking in. The bed and sheets were clean but ofw low quality. |
3 |
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Rosario
With friends
Laredo, Tx.,
United States of America
June 2, 2009
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The location was good. The lobby, dinning, and pool area were very adequate. The hotel in general with the exception of the lobby and dinning area were very rundown. The carptes in hallway and room old and dirty. The drawers in the bedroom closet (4 tiny ones) were broken. The hair dryer in the bathroom was one of the old moels. I was surprised since I have stayed at others NH hotels and I have been very satisfied. |
4 |
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Joseph
Mature couple
san jose,calif.,
United States of America
May 31, 2009
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Staff was very nice and helpful. Food was good room was clean and made up promptly. Shortage of available parking for guests during functions which were daily was irritating. Also because of functions at the hotel patio area was unavailable much of the time for guests which was bad because the patio area is one of the draws for guests. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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