NH Palermo  

The hotel needs a total remodeling. Very old and dirty carpets, old TVs, etc

great location to the city attractions, nice accommodations.

attendant in the parking lot waved me to the paid parking lot, which I did not know was not required. Could have parked in front of the hotel for free.

Really helpful staff, except 1 or 2. Breakfast is excellent and overall the hotel is very clean. Location is good although not super central. Maybe 10-15min walk to the central station. Next to the hotel there is also a bus stop so it is not the end of the world.

When we arrived we were given a twin room, while we booked a double. The night receptionist told us that the room will be changed in the morning as we arrived at 2am. In the morning we were told that there are no double rooms in all the hotel and all they can do is to join the beds. While we were joining the beds I realized that 1 of the beds had the wooden base broken so after another complaint they changed the room to a double room. It turned out that there were 2 top floors of double beds! There is also a very unhelpful receptionist (female). All she does is looking at the pc monitor and maybe she realizes that there is someone in front of her after 2 minutes. All the others where really helpful. The bathrooms are also in need of refurbishment.

Breakfast was very good and the pool was suitable.

The receptionists were unable to answer the most simple questions regarding concert at the Monreale church and how to get there. As a matter of fact they have assured me there will be no Mozart Requiem dedicated to the victims of 11 of September! Of course I finally found out on my own there was one! My next question was, how to get to the church. They gave me the time table for the bus and of course did not mention there is no bus service on Sundays :( No need to mention the timetable for the bus to the airport was incorrect as well.... The room was spacious, but has seen better times a couple of decades ago. The wardrobe was hardly big enough for ones clothes.

Very nice room. Pool area was excellent, and breakfast was very good also!

There is free parking possibility. The hotel is not far from the city center (~20 min on foot), close to the beach and very good accessible. The rooms are big and comfortable. There is a very good breakfirst in the hotel as well.

The only thing I did not like was the lack of vegetables in the breakfirst.

Expensive hotel with the service and comfort which come with. Note however that we stayed on the renovated part of the hotel. The other part (where we were initially planned) is very old and ugly so you need to book a superior not a standard room to be on the right side! Nice pool but drinks were very expensive (14 euros for a small coke and a Martini).

The first room was really ugly, old and cheap, less than a 3 star hotel than we complint and they gave us a more expensive room (that we had to pay 15 euro extra) but this was really a nh standard.

Swimming Pool, Sea Views, Breakfast, spacious rooms.

WiFi too expensive. Traffic noise was too high when windowws opened.

For the last night we had a great surprise - a big suite, which was nice! Hotel location is good, a 15 minutes walking distance from the railway/bus station and city centre, and by the sea.

I stayed there first for a conference for three nights. The hotel was fully-booked and my room was old and very modest. The breakfast room was full and all food/drinks was either finished, cold or dry. Hotel staff was helpful.

Su ubicacion

Este hotel pertence a una cadena hotelera española y por eso lo seleccionamos. Pues bien, ni una sola informacion en español. Ademas el hotel esta pesimamente cuidadado. Baños en mal estado de conservacion. Balcones con cristales rotos. En España con 3 estrellas erstaria sobrevalorado.

Todo y no estar en el mismo centro de Palermo, se llega en un corto paseo (20 min) a Cuatro Canti. Es muy cómodo si se va en coche y no se quiere conducir mucho por el centro de la ciudad (que es una locura). Las habitaciones son bastante antiguas y necesitarían un cambio, pero está limpio y el colchón de la cama está bien.