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Piazza Vittorio Veneto, 4/ A, 50123 Florence, Italy – Show map
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1525 properties in Florence
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197 verified reviews
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NH Firenze's staff speaks: Italian, Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 30 per day.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, Spanish, English
Il Centro (1,641feet)
Mercato Centrale (1.1miles)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 198 reviews
Value for money
Show reviews from:
Hotel Balestri faces the Arno River in central Florence. Ponte Vecchio and the Uffizi Gallery are a quarter mile away. It features a roof terrace with lovely city views.
Score from 35 reviews Wonderful
The Michelangelo Florence is near the Stazione Leopolda conference center and a 10-minute walk from Santa Maria Novella Train Station. It provides free Wi-Fi throughout the property.
Score from 493 reviews Very good
In a historic building, Palazzo Alfieri is in the center of Florence. It features free Wi-Fi throughout as well as a terrace.
Score from 570 reviews Excellent
Grand Hotel Mediterraneo is set on the banks of the Arno River, just over half a mile from Piazza Santa Croce.
Score from 265 reviews Very good
-Nice styling -easy parking -comfortable lobby
- Bad reception service -bad internet even if you paid (we could work in our P.c) -anxious service in the bar
Nice TV and Free WIFI were the only good points.
1) We asked for a quiet room and got one right next to a massive fan just outside our window. 2) The air and the room was very dry - and air conditioning was not helping (the air in the whole hotel was quite dry) 3) We noticed fortunately that one glass in our room was broken - shame the staff did not (was a bit worried why not!) 4) One morning we had to help ourselves with cutlery and napkins as the only free tables were not ready 5) If you have loud neighbours above, the ceiling won't help you
The room was spacious and very clean, well-appointed. We were upgraded with no charge to one level better than the "standard" that we booked. The breakfast is fantastic - amazing selection, and much to choose from for vegetarians or people who keep healthy diets. Fruits, vegetable shakes (excellent), muesli, yogurt, and then the stuff that we avoid (meats, high-fat cheeses, eggs). There is even a kids' breakfast corner with cute melmac dishes and with all the sugar-laden stuff you wouldn't want your kids to eat for breakfast (donuts with pink icing?), but we didn't come with kids, so it is just an observation, though there was All-Bran on the kids' corner, too.
I don't like the business model (and we've had this before) where you come in and they right away offer you to pay "just" 10 Euros a night more and be upgraded to a better room, with a view, supposedly better than the one we were upgraded to for free. We reserved through booking.com, and specified that we want twin beds rather than a king. The reception claimed that they did not receive the booking.com notes or preferences. The first night, they could not change our room, saying they were fully booked, but we could the next day. After one night, we decided that the mattress was firm enough and we'll be OK on the king, but we would like two twin blankets (to avoid the tug-of war) instead of the king duvet. For some reason, this was beyond their ken. They simply did not understand what we wanted. At first they did not understand that I meant the duvets and not twin sheets. OK. A language misunderstanding. But when they did seem to understand that I meant the duvets, it still was not accomplished. They ended up putting an extra uncovered quilt in the room, but leaving the king duvet on the bed, and making the bed every day with the king duvet. A 5/5 hotel should be able to accommodate this request, especially because they do have twin rooms. I also think that a hotel that would get 5/5 should have a feather pillow available and they don't. Another business model that I dislike immensely is the mini-bar, which we never use. (Who pays such a price for a snack?!) It would be so much nicer to have an electric kettle and some tea and coffee to make in the room. Many hotels have this available - complimentary tea and coffee. Some even have it in the lobby or a lounge room. This hotel has a bar, where you can purchase tea or coffee, but it just adds to the sense that the hotel wants to nickel-and-dime you (if only it were just a nickel or a dime ...).
15 - 20 minutes by foot to reach city center
breakfast offering very good spacious room with a view and balcony, would propose to upgrade. Location is good only a 20 minute walk to downtown.
not alot of restaurants near the hotel if you want to opt out of the hotel
the good breakfast, the friendly service and the big room and the bath with bathtub and shower
you have to take the tram to go to the centre, but there are coming regularly and it is only one station. With the Firenze card you do not have to pay.
Free wifi in room. Reasonably priced drinks at bar - a nice find.
It is not that near the city centre, but it can be walked in a nice 15-20 mins stroll by the river.
Great location on the river side on walking distance from old city center. Hotel staff has extremely helful and polite. Breakfast was good and had a corner specially for children. I had a room at the fifth floor with lovely view on the river.
WiFi was pretty slow (impossible to use for voice communication)
Great staff. Very helpful and friendly.
Nice rooms, good food. friendly staff Good location and easy access to station, eateries.
carrying the bags to reception which is above 1.5mt from the road and there is no ramp or lift is available. The lobby should be renovated.
Rich breakfast, big and comfortable bathroom, very comfortable,wide bad, conditioning perfect. Distance to old town not so big, alternatively good public communication.
The same towels during one week of stay.
Good breakfast with very nice serving Good location accessible by tram to the Central Train station in 10 minutes or on foot in 20 minutes
The shower was not working the first evening when I checked in. I did not realize the problem till my family members already asleep. I had a very bad shampoo and bathing experience that night and next morning. I informed the frontdesk staff the next morning before going out for a 15-hour outing. I was very upset that the hotel staff had not fixed the shower. The maintenance on night shift asked me to put up with the situation for my last evening stay, which mean I would not have a shower/shampoo for the whole 2-night stay. I could not stand it after a 13-hour sweating 13-hour hikinh trip to Cinque Terra. Eventually, I was given "permission" to use a room far away but on the same floor to have a proper shower/shampoo
Great quality, great service, great food
Quite. Hotel staff very helpful. Breakfast good. Clean room & excellent air cond.
Nothing I can think of.
Everything was great- nice, helpful and friendly staff great breakfast clean and spacious rooms good location- quit, far from the noise, 20 minute walk to the Dumo, close to the river definitely would come back!
nothing bad to say!
The personell was very kind. Good quality/price rapport.
There is no iron in the room, I had to complete and sign a formular to use the iron at the ground floor.
We like NH Group Hotels for their cleanliness, comfort, location and value for money.Also they serve good breakfast and staff behavior is good
quality of the food at room service The worst pizza I had in Italy, don't offer if you don't know how to prepare
The shampoo. The shower should have a litlle mores water and pressure.
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