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UNA Hotel Napoli

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Score from 871 reviews Very good 8.5/10

Newest reviews for NH Ambassador

  • James
      Italy
    August 25, 2014

    Central to port, good price for location, great room

    Corridors and communal areas were filthy

    6.7

  • Luís
      Germany
    August 21, 2014

    The top floor room has an astonishing view of Naples. Just that alone would worth the price, but also the room was large, well furnished and really good shower and bathtub. I felt like in a 5 star hotel.

    The entrance of the hotel is somewhat difficult to find, as it is small and on the corner of the building.

    9.6

  • Gaetano
      Australia
    August 17, 2014

    Position Cleanliness Breakfast Service

    Advice on Tour Options could have been better. Everything else was great

    9.6

  • Gunnar
      Norway
    August 16, 2014

    Upgraded to deluxe room which was well sized, including the bathroom

    Bathroom was not very clean

    5

  • Anonymous
      Greece
    August 3, 2014

    Dirty room walls Poor water pressure in the shower

    5.8

  • Spyridon
      Italy
    July 30, 2014

    Breakfast, view from the room (city center).

    Reception preferred to talk on phone in order to book more rooms thus we had to wait for them (and this happened 3 times)!! Parking space not managed by the Hotel, though it was safe.

    5

  • Orkhan
      Azerbaijan
    July 29, 2014

    Hotel is in good place, near the port, street for shopping and boulevar. Service was great. Great price for such place. Ambassador, thanks for everything.

    No drown and Sneakers.

    10

  • Kirill
      Russia
    July 22, 2014

    Wifi works very bad(

    7.9

  • Mircea
      Italy
    July 12, 2014

    Position View Great breakfast

    Old furniture

    7.9

  • Anonymous
      Azerbaijan
    June 29, 2014

    Staff was very helpful; not too far from Toledo metro; cleanliness, excellent breakfast, free wi-fi, places to eat around the hotel, supermarket on the way to Toledo metro, taxi in front of hotel, separate tub and shower corner Overall very good except the few negatives .

    Room was small for 3, more like a double room with an extra bed instead of the triple room I was charged for, no iron, ac didn't cool,had to call for technician. Extra bed broke and again had to call for technician.

    8.3

  • Anonymous
      Germany
    June 25, 2014

    A young man in a front desk indeed had good hospitality. Although Wifi was not working, he support us for flight check-in. Location is convenient to walk and get a metro.

    Nothing special

    9.2

  • Regina
      Ireland
    June 7, 2014

    Great reception staff very helpful, English speaking went out of their way to help us and answer our queries. In central location, our room was fab over looking harbour..

    10

  • Andrew
      United Kingdom
    June 6, 2014

    Very comfortable hotel on 29th floor with stunning views of City of Naples making it nice to reflect on what direction to take while planning a walk, Spacious enough room, Excellent lively buffet breakfast, with many choices.

    One negative - TV was a bit on small side although it did have bbc 24 hour news.

    10

  • Caroline
      United Kingdom
    June 3, 2014

    The breakfast queues could be reduced with better service for coffee, Could waiters take your order? Breakfast was adequate. In Naples I would have expected better fruit to be served. The front desk were not well informed about tourist facilities. Very little information was provided.

    5.8

  • Olena
      Ukraine
    May 28, 2014

    22 floor - the best view i've evere seen. Pleasant staff. Good breakfast.

    Furniture, walls 're in need of repair

    9.2

  • Elena
      Russia
    May 19, 2014

    Close to center, nice district for tourist, beautiful hotel and amazing view from the room. Highly recommended.

    It was hard to get an early breakfast, we told we'll need it, but personal was pretty surprised and couldn't get what are we asking about. But breakfast itself wasn't so bad.

    8.8

  • Sona
      Czech Republic
    May 18, 2014

    Great location

    New password for wifi connection each day

    9.2

  • Anonymous
      Germany
    May 15, 2014

    The bathrooms in the rooms need renovation. Not in good shape for the price of the room. One lady from the staff in reception wasn't friendly at all when I asked her if she speaks English. She said she speaks a little bit rudely. You would expect the receptionists in NH hotels to speak English at least.

    7.1

  • Karen
      Australia
    May 13, 2014

    Not much

    Small, old and wifi didn't work. And we only had 1 towel for 2 people.

    5.4

  • Marilena
      Italy
    May 6, 2014

    posizione

    il bagno un pò scomodo

    7.9

  • Gerald
      Italy
    May 6, 2014

    Location, wi-fi, lobby, breakfast

    Black mold in shower(room 2030) Extremely poor tv reception Poor dining service in evening and uninspired food- steam table quality.

    5.8

  • Koki
      Italy
    May 4, 2014

    Good location near port and downtown.

    7.9

  • David
      Norway
    April 18, 2014

    Very chic, good location, beautiful outstanding breakfast

    Not much of a nuisance, but it seems like a business hotel

    7.9

  • Linda
      United States of America
    April 15, 2014

    The location is good to see the sights in Napoli. The breakfast is excellent. It is a good place to have the hotel do your laundry. The prices are the least expensive I have seen in Europe.

    The staff at the front desk never answered the phone when I called from room. Two days out of four they had to bring a set of towels to the room. The cleaning person only left one bath towel.

    7.1

  • Anonymous
      Switzerland
    April 15, 2014

    Great breakfast!!!

    Wifi is free only for basic needs, otherwise is 10euros/day

    9.2

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