NH Plaza  

Das NH Plaza ist das ehemalige JOLLY PLAZA, einst eines der besten Hotels in Genua. Nun jetzt ist der Lack ab, obwohl man einige Zimmer renoviert hat. Farben: Weiss und Gruen. Die Ausstattung ist billig und die Arbeiten schlampig durchgefuehrt. Es war sehr enttaeuschend und einem 4 Sterne Hotel im Zentrum von Genua nicht sehr gerecht. Wir hatten ein Superior-Zimmer gebucht, angeblich groesser als das Standardzimmer, aber es war trotzdem recht eng.

Beim Frühstück kein Kakao (für Kinder).

Super size of the bed and general design of the bedroom. Location also great.

Limited breakfast...

I realy liked this hotel: the location is very good - not far away from the city center, silent street; the staff was friendly and helpful; cosy rooms!

I spent the Xmas day to visit my brother, unfortunately, not in good health, that lives close by the Hotel, in Corso Paganini. Usually I used the Bristol Hotel in Via xx Settembre, but looking on the your offer I found the Hotel Place as a better one, nicer and closer for me. Therefore I hope to find similar offers when I'.ll need to book next springtime.

I always liked the Hotel Plaza . I was born nd lived in Castelletto untill I was 19, than I sterted to sail, and spent most of my time abroad. When walking down to Piazza Corvetto I saw the Hotel, and found it well located and elegant.

The room was spacious and had 2 balconies

The furnishing is quite old. Free wi-fi is only in the lobby. In the room its 9eur for 24h. Free wi-fe downstairs comes by 30 minutes periods. After 30 minutes it disconnects automatically and you need to get another 0.5h voucher from the reception. There are no maps of Genoa and interesting sights at the hotel.

convenient for city centre reception staff seemed at first rather dour but Rafaella very helpful and actually smiled...

breakfast staff could try and be a bit more friendly

The location was excellent, in the centre of the city close to Piazza De Ferrari, via xx Settembre, the old city and Volabus stop (that takes to the airport). The breakfast was quite good, room service was regular and fairly well done, the staff at the reception was quite friendly.

The staff in the dining hall was not very efficient, they didn't refill food that was coming to the end. The room we were given was in need of major repairs (the walls were dirty, the table and the ceiling moulding were broken), absence of slippers and drinking water in the room.

location is fine

it is a 3 star hotel, not 4.

Il caffè a colazione senza macchina espresso

Disponibilità dello staff nel venire incontro alle nostre esigenze (cambio stanza)

La tipologia della stanza assegnataci all'arrivo (nella parte vecchia della struttura) non corrispondeva alla descrizione del sito nè tantomeno era adeguata allo standard della catena. Segnalato il problema abbiamo avuto un cambio stanza per la seconda notte.

Posizione

Mancanza parking privato

La colazione

La colazione sarebbe stata di buona qualità, ma purtroppo sono capitato per il ponte del primo maggio. L'albergo era pieno, evidentemente non avevano calcolato bene le quantità e alle 9:50 la roba scarseggiava. Il presonale impreparato sotto pressione era poco gentile e alcuni di loro anche maleducati. Questo non ha giustificativi per nessun motivo.