NH President

the staff was very friendly and helpful. the hotel had an excellent location and was in an up market area. the rooms were very comfortable and we had a nice view.

The location

Too small room for a huge price. Old fashioned. Breakfast is aweful. When I finished my shower, someone from the staff came in without knocking. They have no manners.

Excellent location, modern hotel lobby, we stayed in a renovated room which was modern and comfortable.

The service was disappointing. Staff at the front desk were not helpful and made check-in feel like a chore. They didn't provide any information about the hotel eg where and when breakfast was being served and that it was actually included in the room rate. When we tried to organise a taxi for our departure, we were told we could book an express service through the hotel only (at a premium of course) or we can wait for a taxi to pass by on the street. This is not the type of service you should expect from a 4 star.

The location was excellent in as far as getting to the centre of Milan and its highlights were concerned

Room were very confortable, staff kind and polite and brealfast was outstanding.

The car park was run by a separate company and it was very expensive. An hotel like this should have a better agreement for his guests.

Superb location: very close to the Duomo and within easy walking distance of the Sforza palace.The staff are very helpful and friendly. I had a large dog with me which was no problem at all. The buffet breakfasts are good.

The wifi internet arrangements, via a company called HiPort, were incredibly expensive (10€/hour) and very slow. This should be replaced with reliable wired broadband.

location, too close to railway station and too far from city centre, hotel was not worth 4 stars due to condition of the room/hallway/ elevators etc. Restaurant is very expensive

location, the services is excellent, the hotel staff is sooo friendly

clening and the maintenance of the toilets

Good location, tasty breakfast, a lit bit small rooms and expensive Internet since it was Wifi and not stable at the room.

The room was very nice, very clean. We stayed in the new room, so that definitely helped our experience. The elevator also always seemed to be waiting on our floor which was a nice touch!

The business center internet was not working when I was there and the internet connection as a whole was quite slow. This can certainly be improved seeing that the hotel seems to gear its design towards business tourists.

Yes, your staff in resturant. They are very road and agressive.

Location

The Rooms. The old room were very dated and tired looking. The renovated room was already showing wear and was smaller than a shoe box.

The hotel is very well located, close to the hot spots in Milan. The buffet breakfast is quite acceptable although during the four days we spent there the choice was the same, what is a bit disappointing.