Kolbe Hotel Rome  

Leaving - the hotel was meant to have a 'Junior suite - which we had booked! What we were given was like a double room!! Was not impressed! I was taking my Faince away for a break after i've been away to Afghanistan for 6 months and she had been looking after our young son. We were so disappointed with the cost of the hotel and the lack of facilities that it had! We were put off completely and really disappointed with the hotel and the room that we were given and the booking through yourselves. We will not book again with booking.com to go on holiday as the pictures and the facilities were not as stated on your website and we feel completely let down with the holiday and its accomodation due to booking with booking.com. The room we booked was a Junior suite and what we were given was a double room - it states that the suites are on two levels with a two person jacuzzi - we were given a standard room and a one person bath!! We were then moved to another room which was smaller and had a two person jacuzzi - this was still not what we thought we were getting! I was looking forward to treating my fiance away to a lovely relaxed long weekend with the highest quality of room accomodation and serivice and we were both extremely disappointed with our break away. We paid a lot of money 775Euro for a 3 nights stay and was really looking forward to our break but have been really let down by youselves with regards to your description and the quality for what we paid for the trip.

Location was great. Newly furnished rooms of good standard.

Cleaning staff kept trying to add mini bar items to my bill despite no mini bar usage. Happened 3 times during my 8 day stay.

The location, service and staff were excellent

Housekeeping service was not perfect

The hotel was lovely its staff were very friendly and helpful... the breackfast was very good and the hotel restuarant and bar were lovely. i would stay here again

The loft in our family room was excellent. Located in a very quiet street in the heart of ancient Rome. Was perfect for what we wanted. Breakfast and lobby were very good.

We went for a short stay in Rome and were intentioned to visit only the ancient Rome part. The location of the hotel has been crucial because we were in front of it. We could breath the "ancient Rome" air, see the suset over the ruins. The area was very quiet with very nice restaurants at walking distance. The room was very comfortable and clean.

The hotel is very well located just in the middle of the city and you can access most of the sites by foot. It is elegant, very clean and quiet. The service is discret but efficient. Staff is very polite, accommodating for any matter. Very confortable after a day of long march. The food is excellent Considering the quality (high in standard) of the hotel and the price I will definitely recommend that hotel to anaybody going to Rome.

Great location, friendly staff especially in the restaurant, and a fabulous location. Will recommend to friends and plan to stay there everytime i'm in Rome

Very nice hotel

Breakfast

Location and staff,also price, food and cleanliness

Extreme cleanliness, relaxed atmosphere, luxury but not precosious. Location for historic Rome. Food of high quality.

Good location on quiet street close to some of main attractions eg colosseum.Nice garden although weather not that good when we were there.Near to circus maximus bus stops.

The "hot" food at breakfast was only ever lukewarm/cold. Beds were very hard, which was ok if that's how you like them. Staff not very helpful in organising taxi or bus info to the airport as they were keen to push their hotel service to the airport which is 50 euros. Didn't think it was very good value for money overall.