Hotel L'Orologio  

Stunning design, friendly staff, perfect location.

The location was excellent. Staff friendly and helpful. Rooms were beautifully apointed and clean. Breakfast was just what we needed.

Difficult to locate as not well signposted

We booked this hotel because this is only one of the very few hotels that offers rooms for a family of 4. Most of the hotels in Firenze have rooms for up to 3 people only. We also liked that it is centrally situated between the Santa Maria Novella train station, Duomo, shopping, Arno river & Mercato Central. We booked 2 day trips out of Florence so we wanted to make sure that we are near the train station where most of the tours start. When we arrived on April 25th, there was an open market with music at the Piazza Santa Maria where our hotel was located. There is a gelateria across the Piazza which also sells bottled water. In terms of price, their bottled water is the least expensive. The hotel is also 2 short blocks away from Bucca Mario Ristorante which was recommended by the hotel staff. It is a pricey restaurant but well worth it. We had dinner on our last night at this restaurant. The service was excellent. They wine menu only lists orders for 1/2 bottle or bottle of wine but the waiter made an exception for me.

In our first 2 breakfast, the restaurant which is located on the 4th floor of the hotel was serving a mix of cut fruits - orange, kiwi, grapes. They stopped serving it on Day 3 - 5 of our stay. I also suggest that they vary their hot menu at least 2x a week because it can get tiring to eat the same bacon & eggs 5 days in a row. The hotel has only 1 PC and I suggest that they seriously consider adding 2 more connections.

Breakfast was delicious & the room in which it was served, had an amazing view and was very posh. We had the family room suite which was 2 separate bedrooms, and 2 baths - worked well for our family of 5. The decor is fashionable and sleek. The lobby and is comfortable & elegant. Bar room is lovely. The location is fabulous for the bridges, the Duomo and the shopping!! Concierge was very helpful and accomodating and gave us excellent dinner recommendations!

The hotel is brand new - aesthetically, it is gorgeous!!. But they are still working out some kinks I think & it lacks some common sense details; like tiny double doors into the bathrm that are difficult to open and close and would be very difficult for anyone w/ any handicap of any kind to operate. the beds are on a platform w/ sharp corners - my husband stubbed his toe twice. and the lighting is poor at best. be extremely careful getting in & out of the tub - slippery and way too high up. Bar staff was less than accomodating. Felt as if we were putting them out.

This was my second time staying at this hotel. The location in Piazza smn is close to the train station. My room was comfortable and spacious and especially the bathroom. Friendly and professional staff.

The buffet breakfast could improve with more hot food items. And when I sat down to eat at around 10 am on the two days, the hot food was almost all gone and wasn't refilled. There is a small gym but only some free weights and a bench. No weight machines at all. I was hoping to workout while I was there but didn't because of lack of equipment.

Spacious rooms, courteous staff proximity to the station. Cleanliness also was good

No restaurant or coffee shop, just a bar with limited food

The Hotel L'orologio is located on PIazza Santa Maria Novella which is about five minutes walk from main train station. The sights of Firenze are all within 15 minutes walk so the location was perfect from our point of view. We had a superior room that was well appointed and came with a large clean bathroom. Staff were uniformly friendly and efficient. A very diverse continental breakfast is served on the forth floor in a room overlooking the Piazza. The public rooms downstairs are cozy and comfortable. I used the "fitness centre" which was tiny but okay with a couple of aerobic machines and some free weights. In summary, we would have no hesitation returning to this delightful hotel for our next visit to Firenze.

Very slow wifi.

This was a great hotel to stay in and we will definitely stay here again when we come to Florence. We stayed in the junior suite which was fabulous and the downstairs living area with cosy fireplace room, etc was lovely as well. Extremely central and the perfect location for a weekend break away.

Location, comfort, cleanliness, good decor. In short it was a wonderful trip because of the hotel. We loved it.

The hotel was beautiful. I am a frequent traveler to Italy and this hotel was perfect. The bathroom was very nice with lovely amenities. The bed had nice linens and was very comfortable. Beautiful breakfast room with very good food. I will stay again. Couldn't have a better location for smn.

Very attractive designer hotel. Very comfortable.

Very expensive

I thought the location was outstanding, service wonderful and the rooms spacious, well decorated and spotless. It is a great value and I would strongly recommend it to anyone looking to stay in the center of Florence. It is located a short walk for the train station.