La Griffe Luxury Hotel

The portier was very helpfull. The roof terrace provides a beautiful view and has comfortable furniture.

Room assigned was unacceptable, no window and non functioning aircondition made it impossible to sleep. We where there on a 4 night honeymoon and argued heavily for two days before we got another room with breathable air. During the argumentation the staff at the front desk where unhelpful and actually lied to us. Furthermore it was impossible to locate the manager. This reduced the quality of our stay significantly. The breakfast had poor selection and the breakfast room was very hot due to poor air conditioning. Only one of two elevators was working during the whole stay. I would evaluate this hotel to a 3 maybe 4 star hotel, definitively not a 5 star hotel.

The bathroom was OK

This was not 5 star hotel, breakfast room is terrible - too small

The staff was very helpful (helped me with the calls to Alitalia who had lost my bag) and we were upgraded to an incredible two-floor junior suite. The room was impeccable (white floors always clean), modern and very comfortable, we always had fresh towels, breakfast was good and the location was great. We were walking distance from all the major sites and, although in a busy street, I always felt safe to walk at night.

The original room we had was very small. However, the decor and furniture was the same and it was still modern and impeccable, and for me, clean and modern is a must (no old carpets or dirty rugs). Overall I am extremely pleased with the hotel and would definitely stay there again.

The hotel room was gorgeous. The whole design of the hotel was really modern.

The breakfast room wasn't as good as the rest of the hotel.

The staff were friendly and most helpful. The sharp design in the entrance hall and the bedroom gave an immediate impression of a luxury hotel. The restaurant facilities were very good and we soon learned that we could not do better on price or quality in the immediate vicinity

A small point; we did not find a quite comfortable corner to sit and read, other than the bedroom which did not have space for two comfortable chairs.

staffs are helpfull. room is clean. breakfast has various foods.

dust box in the room wasn't clean.

I can not remember...

I liked to get hotel with 5 stars, such as you represent. However, it is not! Further, I reserved taxi, but when I arrived at the airport - taxi was not there! When I got at the hotel,

Definitely not a 5 star hotel. Rooms too small, amenities very poor, service not for a 5 star hotel.

closeness to city center

the sealing in the shower

the hotel is good locition for shopping & the staf is frandle

the air conditson is hot

Bathroom has much problem while our stay.

It's not 5 star hotel, 3 star is enough. Room is very small, equipment also not confortatble. only location reason we can use.

I liked the fact that the hotel room had been properly cleaned before my arrival. The shower was good too. Hot and powerful.

The room was tiny, very cramped. The thermostat didn't seem to work and so it was too hot. The pillows were cheap, thin and small. No view. It felt a little like an upmarket prison cell. For the hotel to call itself luxury is a joke.

Friendliness of the staff. Excellent food in the restaurant - though pricey for the surroundings. Decor. Wonderful roof terrace with great views of the city.

Via Nazionale is not the most stylish of thoroughfares - a little too close to the down and outs of Termini at night. Very small room and very hot..