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La Griffe Luxury Hotel
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Baserat på
208
recensioner
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Visa recensioner från:
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Recensioner sorteras efter språk och datum med max. 25 recensioner per sida.
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Daniela
Äldre par
wrexman,
Gibraltar
den 10 nov 2009
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Everything was excellent. Nice staff, perfect concierge service and delightfull breakfast every morning. Feel like coming home after a day of adventure. We had a de luxe room which is worth the money compared to a standard room |
10 |
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Chestny
Yngre par
Saint Peterburg,
Ryssland
den 10 nov 2009
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staff On your site this hotel has 5 stars. May be it was 5 star 5 years ago, but now it's definetely less, because of rooms and other facilities condition. That is why value of money is fair. |
7 |
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Anonym
Yngre par
Nederländerna
den 4 nov 2009
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room was not at the standard of a 5 star hotel. more 4 star |
7.5 |
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Anonym
Yngre par
Spanien
den 1 nov 2009
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This hotel does not at all deserve its 5-star rating. The only possitive aspect of our stay at Le Griffe was the location of the hotel. The hotel does not at all deserve its 5-star classification. The quality of the service is utterly poor, 200USD per night rooms under the so-caller "romantic package" are small and lack any essential commodities such as a room service guide. TV and AC didn't work. 36 hours after notification to reception and upon follow-up, we were given a fan to fight Rome's heat!! Reception staff are not at all welcoming, and gave false information on taxi rates to the airport in order to ensure booking with the hotel shuttle... luckily for us, with no succesful outcome. Other couples realised during their stay that there had been double charges against their credit cards....... A completely mismanaged hotel, as admitted by its own staff!! |
4 |
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Ernst
Äldre par
Drammen,
Norge
den 28 okt 2009
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The portier was very helpfull. The roof terrace provides a beautiful view and has comfortable furniture. Room assigned was unacceptable, no window and non functioning aircondition made it impossible to sleep. We where there on a 4 night honeymoon and argued heavily for two days before we got another room with breathable air. During the argumentation the staff at the front desk where unhelpful and actually lied to us. Furthermore it was impossible to locate the manager. This reduced the quality of our stay significantly. The breakfast had poor selection and the breakfast room was very hot due to poor air conditioning. Only one of two elevators was working during the whole stay. I would evaluate this hotel to a 3 maybe 4 star hotel, definitively not a 5 star hotel. |
4 |
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Evgeny
Yngre par
Moscow,
Ryssland
den 28 okt 2009
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location the design is dismal, only one lift were working and we had weait for it about 15-20 min., staff is not very helpful, we asked for some things for severasl times; the room which we've been given first looked like a prison cell with no window. |
4 |
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Anonym
Yngre par
Serbien
den 25 okt 2009
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The bathroom was OK This was not 5 star hotel, breakfast room is terrible - too small |
6.5 |
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Fabio
Ensamresenär
Milan,
Italien
den 19 okt 2009
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Room given was absolutely unacceptable. No window ! Only after strong request room was changed. |
3.5 |
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Maria
Yngre par
Montreal,
Kanada
den 17 okt 2009
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The staff was very helpful (helped me with the calls to Alitalia who had lost my bag) and we were upgraded to an incredible two-floor junior suite. The room was impeccable (white floors always clean), modern and very comfortable, we always had fresh towels, breakfast was good and the location was great. We were walking distance from all the major sites and, although in a busy street, I always felt safe to walk at night. The original room we had was very small. However, the decor and furniture was the same and it was still modern and impeccable, and for me, clean and modern is a must (no old carpets or dirty rugs). Overall I am extremely pleased with the hotel and would definitely stay there again. |
9.5 |
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Anonym
Yngre par
Storbritannien
den 8 okt 2009
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Location was pretty good and we found it easy to explore places from the hotel. Yes, several aspects. Appauling customer service, failed on their promises, no spa despite the website content. Breakfast offering was very repetitive. Lots of in room issues which were never resolved during our stay. |
3 |
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Lorna
Yngre par
Lauffen,
Tyskland
den 1 okt 2009
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The hotel room was gorgeous. The whole design of the hotel was really modern. The breakfast room wasn't as good as the rest of the hotel. |
10 |
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Magnus
Yngre par
Halden,
Norge
den 23 sep 2009
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The Portier was very polite and helpful with everything, brought us sigarettes, rekommended good resturangs, directions etc. The roof resturang is nice. Great location..! It seems like the people, who are low paid at the hotell is the nices and most helpful, like the portier, boy who brings bags to room etc. Maybe some clean up in the staff would be GOOD..!!! |
4.5 |
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Richard
Äldre par
Little Sutton,
Storbritannien
den 21 sep 2009
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The staff were friendly and most helpful. The sharp design in the entrance hall and the bedroom gave an immediate impression of a luxury hotel. The restaurant facilities were very good and we soon learned that we could not do better on price or quality in the immediate vicinity A small point; we did not find a quite comfortable corner to sit and read, other than the bedroom which did not have space for two comfortable chairs. |
8 |
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Dan
Yngre par
Bucharest,
Rumänien
den 15 sep 2009
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During my stay at the La Griffe Luxury Hotel, I enjoyed mostly the comfort and the luxury of the rooms and the very good location of the hotel. |
10 |
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Takumi
Yngre par
Osaka,
Japan
den 12 sep 2009
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staffs are helpfull. room is clean. breakfast has various foods. dust box in the room wasn't clean. |
9 |
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Andrew
Familj med yngre barn
San Francisco,
USA
den 5 sep 2009
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excellent service |
9.5 |
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Anonym
Med vänner
Montenegro
den 31 aug 2009
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I can not remember... I liked to get hotel with 5 stars, such as you represent. However, it is not! Further, I reserved taxi, but when I arrived at the airport - taxi was not there! When I got at the hotel, |
2.5 |
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Teresa
Ensamresenär
castlebar co mayo,
Irland
den 21 aug 2009
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friendly staff the shower is to small |
10 |
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Anonym
Familj med äldre barn
Cypern
den 20 aug 2009
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Definitely not a 5 star hotel. Rooms too small, amenities very poor, service not for a 5 star hotel. |
3 |
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Fahad
Familj med yngre barn
london,
Storbritannien
den 10 aug 2009
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i stayed there before and this is the second time from me and my family to be in la griffe hotel everything is fine there the loacation via nazionale lots of stores and cafe's there the room so designable and clean poeple working for the hotel are so friendly finally this is a excellent hotel to stay in ........ |
10 |
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Eli
Yngre par
Yokneam,
Israel
den 3 aug 2009
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closeness to city center the sealing in the shower |
6 |
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Reza
Yngre par
tehran,
Iran
den 26 jul 2009
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Nice breakfast Yes, you can't turn on or off the air condition and have to ask the reception to do that! |
7.5 |
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Anonym
Med vänner
Bahrain
den 13 jul 2009
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the hotel is good locition for shopping & the staf is frandle the air conditson is hot |
8 |
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Anonym
Familj med äldre barn
Hong Kong
den 4 jul 2009
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The location was convenient. The staff was friendly and helpful. The toiletries provided were also of good standard and sufficient. The entrance was not easy to find. It was not luxurious enough to be a five-star hotel. It looked like a motel. |
8.5 |
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Yuki
Familj med yngre barn
New Delhi,
Indien
den 12 jun 2009
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Bathroom has much problem while our stay. It's not 5 star hotel, 3 star is enough. Room is very small, equipment also not confortatble. only location reason we can use. |
4 |
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