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La Griffe Luxury Hotel
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208
条评语
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评语是按照语言和日期顺序排列的,每页最多显示的评语数量为 25 条评语
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匿名
携带年纪较小的儿童的家庭
中国
2009 一月 20
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酒店装修只够三星水准,前台服务很差 |
3 |
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Daniela
成熟的情侣
wrexman,
直布罗陀
2009 十一月 10
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Everything was excellent. Nice staff, perfect concierge service and delightfull breakfast every morning. Feel like coming home after a day of adventure. We had a de luxe room which is worth the money compared to a standard room |
10 |
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Chestny
年轻的夫妇
Saint Peterburg,
俄罗斯联邦
2009 十一月 10
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staff On your site this hotel has 5 stars. May be it was 5 star 5 years ago, but now it's definetely less, because of rooms and other facilities condition. That is why value of money is fair. |
7 |
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匿名
年轻的夫妇
荷兰
2009 十一月 4
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room was not at the standard of a 5 star hotel. more 4 star |
7.5 |
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匿名
年轻的夫妇
西班牙
2009 十一月 1
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This hotel does not at all deserve its 5-star rating. The only possitive aspect of our stay at Le Griffe was the location of the hotel. The hotel does not at all deserve its 5-star classification. The quality of the service is utterly poor, 200USD per night rooms under the so-caller "romantic package" are small and lack any essential commodities such as a room service guide. TV and AC didn't work. 36 hours after notification to reception and upon follow-up, we were given a fan to fight Rome's heat!! Reception staff are not at all welcoming, and gave false information on taxi rates to the airport in order to ensure booking with the hotel shuttle... luckily for us, with no succesful outcome. Other couples realised during their stay that there had been double charges against their credit cards....... A completely mismanaged hotel, as admitted by its own staff!! |
4 |
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Ernst
成熟的情侣
Drammen,
挪威
2009 十月 28
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The portier was very helpfull. The roof terrace provides a beautiful view and has comfortable furniture. Room assigned was unacceptable, no window and non functioning aircondition made it impossible to sleep. We where there on a 4 night honeymoon and argued heavily for two days before we got another room with breathable air. During the argumentation the staff at the front desk where unhelpful and actually lied to us. Furthermore it was impossible to locate the manager. This reduced the quality of our stay significantly. The breakfast had poor selection and the breakfast room was very hot due to poor air conditioning. Only one of two elevators was working during the whole stay. I would evaluate this hotel to a 3 maybe 4 star hotel, definitively not a 5 star hotel. |
4 |
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Evgeny
年轻的夫妇
Moscow,
俄罗斯联邦
2009 十月 28
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location the design is dismal, only one lift were working and we had weait for it about 15-20 min., staff is not very helpful, we asked for some things for severasl times; the room which we've been given first looked like a prison cell with no window. |
4 |
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匿名
年轻的夫妇
塞尔维亚
2009 十月 25
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The bathroom was OK This was not 5 star hotel, breakfast room is terrible - too small |
6.5 |
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Fabio
独行客
Milan,
意大利
2009 十月 19
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Room given was absolutely unacceptable. No window ! Only after strong request room was changed. |
3.5 |
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Maria
年轻的夫妇
Montreal,
加拿大
2009 十月 17
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The staff was very helpful (helped me with the calls to Alitalia who had lost my bag) and we were upgraded to an incredible two-floor junior suite. The room was impeccable (white floors always clean), modern and very comfortable, we always had fresh towels, breakfast was good and the location was great. We were walking distance from all the major sites and, although in a busy street, I always felt safe to walk at night. The original room we had was very small. However, the decor and furniture was the same and it was still modern and impeccable, and for me, clean and modern is a must (no old carpets or dirty rugs). Overall I am extremely pleased with the hotel and would definitely stay there again. |
9.5 |
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匿名
年轻的夫妇
英国
2009 十月 8
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Location was pretty good and we found it easy to explore places from the hotel. Yes, several aspects. Appauling customer service, failed on their promises, no spa despite the website content. Breakfast offering was very repetitive. Lots of in room issues which were never resolved during our stay. |
3 |
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Lorna
年轻的夫妇
Lauffen,
德国
2009 十月 1
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The hotel room was gorgeous. The whole design of the hotel was really modern. The breakfast room wasn't as good as the rest of the hotel. |
10 |
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Magnus
年轻的夫妇
Halden,
挪威
2009 九月 23
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The Portier was very polite and helpful with everything, brought us sigarettes, rekommended good resturangs, directions etc. The roof resturang is nice. Great location..! It seems like the people, who are low paid at the hotell is the nices and most helpful, like the portier, boy who brings bags to room etc. Maybe some clean up in the staff would be GOOD..!!! |
4.5 |
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Richard
成熟的情侣
Little Sutton,
英国
2009 九月 21
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The staff were friendly and most helpful. The sharp design in the entrance hall and the bedroom gave an immediate impression of a luxury hotel. The restaurant facilities were very good and we soon learned that we could not do better on price or quality in the immediate vicinity A small point; we did not find a quite comfortable corner to sit and read, other than the bedroom which did not have space for two comfortable chairs. |
8 |
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Dan
年轻的夫妇
Bucharest,
罗马尼亚
2009 九月 15
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During my stay at the La Griffe Luxury Hotel, I enjoyed mostly the comfort and the luxury of the rooms and the very good location of the hotel. |
10 |
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Takumi
年轻的夫妇
Osaka,
日本
2009 九月 12
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staffs are helpfull. room is clean. breakfast has various foods. dust box in the room wasn't clean. |
9 |
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Andrew
携带年纪较小的儿童的家庭
San Francisco,
美国
2009 九月 5
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excellent service |
9.5 |
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匿名
与朋友同游
原南斯拉夫共和国
2009 八月 31
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I can not remember... I liked to get hotel with 5 stars, such as you represent. However, it is not! Further, I reserved taxi, but when I arrived at the airport - taxi was not there! When I got at the hotel, |
2.5 |
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Teresa
独行客
castlebar co mayo,
爱尔兰
2009 八月 21
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friendly staff the shower is to small |
10 |
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匿名
携带年纪较大的儿童的家庭
塞浦路斯
2009 八月 20
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Definitely not a 5 star hotel. Rooms too small, amenities very poor, service not for a 5 star hotel. |
3 |
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Fahad
携带年纪较小的儿童的家庭
london,
英国
2009 八月 10
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i stayed there before and this is the second time from me and my family to be in la griffe hotel everything is fine there the loacation via nazionale lots of stores and cafe's there the room so designable and clean poeple working for the hotel are so friendly finally this is a excellent hotel to stay in ........ |
10 |
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Eli
年轻的夫妇
Yokneam,
以色列
2009 八月 3
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closeness to city center the sealing in the shower |
6 |
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Reza
年轻的夫妇
tehran,
伊朗
2009 七月 26
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Nice breakfast Yes, you can't turn on or off the air condition and have to ask the reception to do that! |
7.5 |
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匿名
与朋友同游
巴林
2009 七月 13
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the hotel is good locition for shopping & the staf is frandle the air conditson is hot |
8 |
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匿名
携带年纪较大的儿童的家庭
香港
2009 七月 4
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The location was convenient. The staff was friendly and helpful. The toiletries provided were also of good standard and sufficient. The entrance was not easy to find. It was not luxurious enough to be a five-star hotel. It looked like a motel. |
8.5 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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