We had no bad experiences at the Hotel. In fact, we returned to the Hotel because we had enjoyed our visit so much four years earlier. Once again, we were very pleases - and plan to return again in the future.
I liked the helpfulness of all the staff, mainly at the reception but also at breakfast and dinner - even the ladies cleaning the rooms are first rate people. The dinner in the courtyard is an exceptional value at 18 Euros for guests, providing a very good quality 3 course dinner with plentiful wine and coffee or tea. Finally, the location is very close to the Colliseum and other important sights, and close to bus and subway transportation for quick access to other key attractions.