Best Western Vivahotel Laurus Al Duomo

S hotelom som nebol spokojny, neochotny personal, nic nefungovalo... Velmi zly hotel, nikomu by som ho neodporucil! Z mojto uctu mi 2x stiahli platbu za ubytovanie!

We booked the hotel 3 hours prior to arrival and were able to quickly walk straight into a clean, large hotel room located within close proximity to the Duomo.

The only thing we struggled with was the satellite tv....that being said who really goes to Florence to watch television!!! There really arent any negative comments.

I was first given a room facing the back street. Although the room is bigger than other rooms, there were many mosquitoes inside the room. I was so disturbed by the mosquitoes that I stayed up the whole night. The following morning, I raised it to the hotel. The hotel staff was keen to resolve the problem and I was immediately given another room facing the big street leading to Duomo and there was no more mosquitoes problem. I very much appreciate the good attitude of the hotel staff.

the hotel was great right next to the duomo, very beautiful and clean room and a big new bathroom. breakfast was very nice too, good coffee the best hotel in our whole trip.

no, every thing was perfect

internet connection was so poor.

Rooftop breakfast and location. It is convenient.

bed and bedding were not especially comfortable. information about hotel amenities was not readily available at hotel.

Excellent air conditioning.Cleanliness, Very central to museums, cathedrals, train & bus station and shopping areas.

Broadband not working during my visit.

The hotel was clean and very convenient location. Minutes from both the Duomo and the train station.

The location because is really centric

Very good location, good working AC, free internet, clean and modern.

You should find a cheaper car parking and asure customers transportation to the hotel. The hotel was very difficult to find as the GPS drove us into very narrow streets and dead end roads.

Confortable and very silent room. Very closed to the Duomo and all atractions in Florence. The breakfast was good and served in a nice place, with a fantastic view of the Duomo.

30 minutes of Internet, they charged me 5 Euros. Their explanation was the regular price in that area. It's a lie, we found internet house very close charging 2 Euros per hour. It's an insignificant complain.

The location of the hotel was well situated within walking distance of restaurants, shopping and major sites. The room was very clean and comfortable and surprisingly quiet given that the window faced the street.

I felt the staff could have been more helpful. We lost electricity early one morning and called the front desk and were told that we had to wait until 8am when someone could come up. Also during a phone call to the front desk to understand the tv/satellite, I was told that the person was alone at the desk and didn't have time to help me and to call back later.

Close to train station

the hotel staff were short not very helpful