The receptionist was very helpful but he was busy, as lots of people were waiting for assistance, so maybe they could do with having another person on reception in the morning. I wanted to print tickets but they weren't coming out of the printer correctly, but he didn't have time to assist me so I just had to leave and print them elsewhere. Also, the computer is used by lots of children so it is pretty covered in goop. But it is a good hotel, and I was happy.
I only stayed one night, and arrived late and left early, so I can't say much about the swimming pool or restaurant, but the room was nice and big, the shower worked with hot water, the room was clean, the bed was comfortable, and the air con worked well. That was all I needed, so I was very happy. It is also quiet, I wasn't disturbed at all. It is very family -friendly, so if you are travelling alone like I was then be prepared to see a lot of children running around at breakfast. If you are a family. Then this hotel will be perfect for youm there is a bus stop nearby to get into forio town, or you could walk as I did. It takes maybe 20 minutes to walk down to the town, but there aren't really any pavements so you might prefer to take a bus or a taxi if you have kids.