The owner herself was somewhat surly.
The website does say that check in is between 15:30 and 21:00, however, it is not clear that the reception is literally not manned between 11:00 and 15:30. We arrived at the property with our bags at 14:30. We would have had no problem with having to wait for the rooms to become available, if we had been able to leave the bags in reception, but we had to stay with the bags until the owner arrived at 15:33.
While the breakfast was good, but the service was poor - it was difficult to get waitress' attention, while the owner and receptionist seemed to consider it beneath their dignity to see to guests at the table.
Wonderfully appointed rooms in a great location.
The receptionists were very friendly and helpful.
The breakfast was very good.
Although I say some negative things in the next text box, I do highly recommend a stay at Le Dodici Lune.