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Hotel Lorena
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When would you like to stay at the Hotel Lorena?| Room type | Max | Rate |
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| Single Room |
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| Double/Twin Room |
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| Triple Room |
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| Quadruple Room |
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| Single Room with Shared Bathroom |
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| Double/Twin Room with Shared Bathroom |
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General
Non-Smoking Rooms, Family Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Airconditioning.
Services
Breakfast in the Room, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible at a location nearby and charges are applicable.
Hotel Policies
Check-in
14:00 - 00:00 hours
Check-out
11:00 - 11:30 hours
Cancellation
If cancelled up to 25 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 22.00 per night and person for extra beds.
Maximum capacity of extra beds in a room is 1.
Maximum capacity of babycots in a room is 2.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Deposit
100 percent of the first night will be charged at least 25 days prior to arrival and is non-refundable.
Pets
Pets are allowed on request. No extra charges.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted credit cards
Visa, Euro/Mastercard, Diners Club, JCB, Maestro, CartaSi
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Hotel Lorena.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
101
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Dina
Family with older children
Doha,
Qatar
December 12, 2009
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Bathroom, location & someother hotel staffs but not all. Towels are like table cloths and changes only every other day, one grumpy old man who doesn't have a welcoming smile and pretends he doesn't speak english, telling that my master card doesn't have enough fund of which I used a few hours before in Rome then was able to use again after 3 nights in Venice, this man only thinks of money not taking in consideration that hotel business is synonimous to public relation. |
4.5 |
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Kaitlyn
With friends
Peabody,
United States of America
December 2, 2009
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I was able to confirm my reservation before arriving which was great through e-mail and by calling them. The staff was very nice, spoke English (which made it easier for my sisters and I who know very little Italian), they were very helpful as well from calling a tour bus company and cabs for us. Also they made accommodations for us. For example, they normally close the hotel from 2am to 6am and my sisters and I wanted to stay out later a few of the nights and they allowed us to ring the doorbell to get in so staying out later was no problem. The room was very clean and room service was great in cleaning the rooms and replacing towels and what not. The price was great and it was in a great location right near the Duomo and train stations! |
9.5 |
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David
Solo traveller
Irving,
United States of America
November 29, 2009
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Location, friendly staff wi-fi very slow. only good for checking email. Did not publicize hotel does not allow guests to stay out past 2 am. Towels are very thin - almost like a table cloth. |
8.5 |
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Daniel
Solo traveller
Warsaw,
United States of America
November 17, 2009
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Centrally located. Staff made good recommendations on dining and activities. Noise from wine bar below. |
8 |
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Helder
Solo traveller
PORTO,
Portugal
November 3, 2009
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the bathroom in spite of being shared was always very clean |
9.5 |
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Beth
With friends
Albany, CA,
United States of America
November 1, 2009
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The Staff at Hotel Lorena was very kind and helpful. By holding our bags on our checkout day, they enabled us to do more sightseeing before catching our train. The hotel was basic, but very clean, and the beds were firm enought to be comfortable. And the location made seeing the historic center very easy in a couple days. |
9 |
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Karen
With friends
BERKLEY, MICHIGAN,
United States of America
November 1, 2009
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The staff was very friendly and the room was comfortable. I stayed in a corner room so had great views. The continental breakfast was good and filling. Wish the lift started at the ground floor, but that turned out to be a minor inconvenience. I would definitely stay here again! |
8 |
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Mike
Mature couple
lancaster,
United States of America
October 29, 2009
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The location of the hotel was great. Right in the heart of the city. The outdoor market was right outside our doors. Plenty of cafes. Train station/bus station was within a 5 min walk from the hotel. No, I would definitely stay there again. Do need to know that the hotel is on the second floor, so initially all your luggage will need to be carried up. The staff was very helpful however, so this isn't necessarily a problem. |
10 |
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Dmitrij
Solo traveller
London,
United Kingdom
October 26, 2009
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Very friendly and helping staff. Perfect location, 5 minutes from the Florence historic locations, very close to Stancione Centrale, you can walk fom there to the hotel. It's a budget one, but what else you need when you are to see the city, not the walls. I'd recommend it to anyone who came to explore, not to relax. |
8.5 |
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Anonymous
Young couple
Australia
October 24, 2009
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The size of the room and bath room was large and comfortable. The double bed was comfortable. Location was excellent for central Florence. Friendly and helpful staff. The air conditioner was not functioning meaning we did not shut the windows to the room at night as it needed air. So noise from street and mozzies were a bit more noticeable than would have been if we could have shut the windows at night. Not a big deal overall. |
8.5 |
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Kathleen
With friends
Issaquah,
United States of America
October 21, 2009
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Location was excellent. Breakfast was wonderful. Room was great for the price in dowtown Florence. Would stay there again. |
10 |
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Michael
Solo traveller
Hammonton,
United States of America
October 18, 2009
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Great spot, awesome staff. so close to everything. beats the hell out of any hostel, but it's about the same price as one... so why not stay here instead! They worked around a change in plans for me with no problems. i disliked having to leave and ask for the key several times during the day, but no biggie. |
9.5 |
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John
Mature couple
Kingston upon Thames,
United Kingdom
October 16, 2009
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It did all the basic things well. It overlooked a market square but had two sets of double glazing for quietness and air conditioning. The bathroom was excellent, the beds comfortable, everything very clean and the staff friendly and helpful. There were a few mosquitoes, so do take a spray. |
8.5 |
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Anonymous
Solo traveller
Germany
October 14, 2009
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location was excellent!!! Near station as well as all the famous visiting spots! since the hotel is on the cornor of the quite busy streets, the noise was quite loud... |
7 |
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Feng
Solo traveller
Fremont,
United States of America
October 12, 2009
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good location |
7.5 |
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Anonymous
Solo traveller
United States of America
October 11, 2009
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Great location, free wi-fi, clean for a budget hotel. |
7 |
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Anonymous
Solo traveller
Australia
October 8, 2009
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Staff was very friendly and helpful. Good location, only 5 mins walk to Duomo. Reasonable clean room with Airconditioning. Good value for money. Very tiny lift. No breakfast included. |
7 |
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Erin
Solo traveller
London,
United Kingdom
October 6, 2009
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Location was excellent and the staff very helpful with directions and information about the city. |
8.5 |
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Alan
Solo traveller
Coleraine,
United Kingdom
October 5, 2009
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Great location, friendly staff, clean and spacious room, free internet, great value for money. |
9.5 |
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Vince
Group
Exeter,
United Kingdom
October 3, 2009
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it was nice but when i arrived they had already taken money out of my bank i wanted to pay cash |
6 |
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Patricia
With friends
Bridport, Dorset,
United Kingdom
September 13, 2009
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It was cheap, comfortable, friendly and so convenient for walking round Florence and shopping in the market. We would stay there again. |
9.5 |
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Nuno
Young couple
Lisbon,
Portugal
September 8, 2009
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Location, facilities, free internet connection, staff friendliness. The breakfast should be included, the elevator didn't go to all floors, the towels are similar to napkins (but that's common in Italy...). |
8 |
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Dayun
Family with older children
SEOUL,
Korea, South
August 21, 2009
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1) The owner and staff are so kind to inform about sightseeing, routes, tours. 2)The building is old, but the room was quite clean and the airconditioner walked well. nothing |
10 |
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Luiz
Young couple
RIO DE JANEIRO,
Brazil
August 12, 2009
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Location is wonderful. Impossible be better. We´re in a big room for three people. And the staff are great. Don´t loose the restaurant "Mama Toscana", turning right at the corner. Best food and service of Florence. |
10 |
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Anonymous
Solo traveller
United States of America
August 12, 2009
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Do close to the train station and the center of the city! |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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